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Submitted to the Town of Westlake, Texas
ETC Institute
725 W. Frontier Lane,
Olathe, Kansas
66061
May 2017
Town of Westlake
Resident Survey
Cross‐Tabular Data
Appendix A
Contents
Section 1: Results by Age, Income, and Gender ........................... 1
Section 2: Results by Years Lived in Westlake and Subdivision .. 65
Section 1
Results by Age, Income, and Gender
Town of Westlake Resident Survey - Cross-Tabular Data
Page 1
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q1-1. Overall quality of public safety services (police, fire, & emergency medical) Very Satisfied 48.4% 61.1% 71.4% 53.5% 46.3% 48.8% 59.3% 53.3% Satisfied 45.1% 36.1% 14.3% 44.2% 48.8% 45.1% 37.0% 41.2% Neutral 5.5% 1.4% 14.3% 0.0% 3.8% 4.9% 2.5% 4.2% Dissatisfied 1.1% 0.0% 0.0% 2.3% 0.0% 0.0% 1.2% 0.6% Very Dissatisfied 0.0% 1.4% 0.0% 0.0% 1.3% 1.2% 0.0% 0.6% Q1-2. Overall efforts by the Town to ensure the community is prepared for emergencies Very Satisfied 46.0% 59.7% 50.0% 52.5% 50.6% 43.2% 61.5% 51.6% Satisfied 40.2% 33.3% 35.7% 40.0% 35.4% 42.0% 32.1% 37.3% Neutral 9.2% 5.6% 7.1% 7.5% 10.1% 12.3% 2.6% 8.1% Dissatisfied 4.6% 1.4% 7.1% 0.0% 3.8% 2.5% 3.8% 3.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 2
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q1-3. Overall quality of maintenance of Town streets Very Satisfied 37.5% 48.0% 28.6% 32.6% 48.2% 37.9% 46.4% 41.6% Satisfied 37.5% 34.7% 28.6% 46.5% 34.1% 33.3% 39.3% 36.4% Neutral 10.4% 10.7% 28.6% 11.6% 4.7% 16.1% 4.8% 10.4% Dissatisfied 8.3% 5.3% 14.3% 4.7% 9.4% 6.9% 7.1% 6.9% Very Dissatisfied 6.3% 1.3% 0.0% 4.7% 3.5% 5.7% 2.4% 4.6% Q1-4. Overall effectiveness of communication by the Town Very Satisfied 41.1% 56.0% 35.7% 44.2% 50.0% 41.4% 54.2% 47.7% Satisfied 37.9% 29.3% 35.7% 44.2% 31.0% 37.9% 30.1% 33.7% Neutral 12.6% 13.3% 21.4% 7.0% 14.3% 14.9% 10.8% 12.8% Dissatisfied 4.2% 0.0% 0.0% 2.3% 1.2% 1.1% 3.6% 2.3% Very Dissatisfied 4.2% 1.3% 7.1% 2.3% 3.6% 4.6% 1.2% 3.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 3
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q1-5. Overall quality of utility services Very Satisfied 33.7% 39.7% 42.9% 23.8% 38.8% 33.7% 39.0% 35.9% Satisfied 35.8% 32.9% 35.7% 50.0% 25.9% 25.6% 43.9% 34.7% Neutral 15.8% 19.2% 14.3% 11.9% 21.2% 22.1% 12.2% 17.1% Dissatisfied 10.5% 2.7% 7.1% 9.5% 7.1% 11.6% 2.4% 7.6% Very Dissatisfied 4.2% 5.5% 0.0% 4.8% 7.1% 7.0% 2.4% 4.7% Q1-6. Overall quality of parks, trails, open spaces, streetscaping, & facilities Very Satisfied 40.6% 52.8% 53.8% 38.1% 43.5% 39.3% 52.4% 45.3% Satisfied 38.5% 34.7% 15.4% 42.9% 41.2% 38.1% 35.7% 37.1% Neutral 12.5% 11.1% 23.1% 11.9% 10.6% 15.5% 8.3% 11.8% Dissatisfied 4.2% 1.4% 7.7% 4.8% 2.4% 3.6% 2.4% 3.5% Very Dissatisfied 4.2% 0.0% 0.0% 2.4% 2.4% 3.6% 1.2% 2.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 4
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q1-7. Overall quality of customer service Very Satisfied 44.1% 45.9% 42.9% 44.2% 42.7% 39.1% 51.3% 44.4% Satisfied 38.7% 36.5% 21.4% 44.2% 40.2% 40.2% 35.0% 37.9% Neutral 10.8% 16.2% 28.6% 7.0% 13.4% 16.1% 10.0% 13.0% Dissatisfied 3.2% 0.0% 7.1% 2.3% 0.0% 0.0% 3.8% 2.4% Very Dissatisfied 3.2% 1.4% 0.0% 2.3% 3.7% 4.6% 0.0% 2.4% Q1-8. Overall quality of enforcement of codes & ordinances Very Satisfied 31.9% 43.5% 46.2% 31.7% 36.7% 35.4% 38.5% 36.4% Satisfied 44.0% 34.8% 23.1% 46.3% 40.5% 37.8% 42.3% 40.1% Neutral 13.2% 15.9% 15.4% 12.2% 16.5% 17.1% 11.5% 14.2% Dissatisfied 6.6% 4.3% 7.7% 7.3% 3.8% 7.3% 3.8% 5.6% Very Dissatisfied 4.4% 1.4% 7.7% 2.4% 2.5% 2.4% 3.8% 3.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 5
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q1-9. Overall quality of government services provided by the Town of Westlake Very Satisfied 36.8% 47.9% 42.9% 34.1% 45.6% 38.8% 45.3% 41.4% Satisfied 42.5% 37.0% 28.6% 53.7% 39.2% 38.8% 41.3% 40.1% Neutral 12.6% 9.6% 21.4% 4.9% 6.3% 12.9% 9.3% 11.1% Dissatisfied 2.3% 4.1% 0.0% 4.9% 3.8% 4.7% 1.3% 3.1% Very Dissatisfied 5.7% 1.4% 7.1% 2.4% 5.1% 4.7% 2.7% 4.3% Q1-10. Overall value you receive from your tax & fees Very Satisfied 31.2% 33.8% 35.7% 34.9% 30.1% 26.7% 38.3% 32.0% Satisfied 39.8% 33.8% 21.4% 34.9% 39.8% 36.0% 38.3% 36.7% Neutral 19.4% 20.3% 35.7% 23.3% 15.7% 22.1% 17.3% 20.1% Dissatisfied 3.2% 10.8% 0.0% 4.7% 9.6% 10.5% 2.5% 6.5% Very Dissatisfied 6.5% 1.4% 7.1% 2.3% 4.8% 4.7% 3.7% 4.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 6
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q1-11. Overall value of Westlake Academy to the Town Very Satisfied 58.6% 39.4% 45.5% 57.1% 43.4% 48.7% 51.9% 49.7% Satisfied 17.2% 30.3% 18.2% 16.7% 28.9% 19.7% 26.0% 22.6% Neutral 14.9% 22.7% 27.3% 19.0% 15.8% 22.4% 14.3% 19.4% Dissatisfied 3.4% 3.0% 0.0% 2.4% 5.3% 3.9% 2.6% 3.2% Very Dissatisfied 5.7% 4.5% 9.1% 4.8% 6.6% 5.3% 5.2% 5.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 7
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. Top choice Overall quality of public safety services (police, fire, & emergency medical) 22.9% 44.7% 57.1% 31.8% 31.8% 35.6% 29.4% 32.8% Overall efforts by the Town to ensure the community is prepared for emergencies 0.0% 7.9% 7.1% 0.0% 2.4% 3.4% 3.5% 3.4% Overall quality of maintenance of Town streets 3.1% 5.3% 0.0% 2.3% 5.9% 1.1% 7.1% 4.0% Overall effectiveness of communication by the Town 0.0% 1.3% 0.0% 0.0% 0.0% 1.1% 0.0% 0.6% Overall quality of utility services 4.2% 3.9% 0.0% 6.8% 4.7% 8.0% 0.0% 4.0% Overall quality of parks, trails, open spaces, streetscaping, & facilities 10.4% 9.2% 0.0% 9.1% 11.8% 8.0% 11.8% 9.8% Overall quality of customer service 2.1% 0.0% 0.0% 0.0% 1.2% 1.1% 1.2% 1.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 8
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. Top choice (Cont.) Overall quality of enforcement of codes & ordinances 3.1% 1.3% 7.1% 0.0% 2.4% 1.1% 3.5% 2.3% Overall quality of government services provided by the Town of Westlake 3.1% 5.3% 0.0% 2.3% 5.9% 4.6% 3.5% 4.0% Overall value you receive from your tax & fees 11.5% 3.9% 7.1% 2.3% 9.4% 8.0% 8.2% 8.0% Overall value of Westlake Academy to the Town 36.5% 10.5% 7.1% 40.9% 21.2% 23.0% 27.1% 24.7% None chosen 3.1% 6.6% 14.3% 4.5% 3.5% 4.6% 4.7% 5.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 9
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. 2nd choice Overall quality of public safety services (police, fire, & emergency medical) 19.8% 17.1% 14.3% 22.7% 16.5% 18.4% 18.8% 18.4% Overall efforts by the Town to ensure the community is prepared for emergencies 3.1% 15.8% 35.7% 9.1% 4.7% 6.9% 10.6% 8.6% Overall quality of maintenance of Town streets 16.7% 7.9% 0.0% 13.6% 12.9% 11.5% 14.1% 13.2% Overall effectiveness of communication by the Town 2.1% 3.9% 7.1% 0.0% 3.5% 2.3% 3.5% 2.9% Overall quality of utility services 7.3% 6.6% 0.0% 9.1% 7.1% 9.2% 4.7% 6.9% Overall quality of parks, trails, open spaces, streetscaping, & facilities 15.6% 14.5% 14.3% 9.1% 20.0% 14.9% 15.3% 14.9% Overall quality of customer service 2.1% 3.9% 0.0% 4.5% 2.4% 2.3% 3.5% 2.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 10
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. 2nd choice (Cont.) Overall quality of enforcement of codes & ordinances 1.0% 5.3% 0.0% 4.5% 1.2% 3.4% 2.4% 2.9% Overall quality of government services provided by the Town of Westlake 4.2% 5.3% 7.1% 2.3% 5.9% 4.6% 4.7% 4.6% Overall value you receive from your tax & fees 13.5% 9.2% 0.0% 11.4% 12.9% 16.1% 7.1% 11.5% Overall value of Westlake Academy to the Town 9.4% 2.6% 7.1% 9.1% 7.1% 3.4% 9.4% 6.3% None chosen 5.2% 7.9% 14.3% 4.5% 5.9% 6.9% 5.9% 6.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 11
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. 3rd choice Overall quality of public safety services (police, fire, & emergency medical) 12.5% 9.2% 0.0% 13.6% 11.8% 9.2% 12.9% 10.9% Overall efforts by the Town to ensure the community is prepared for emergencies 7.3% 6.6% 0.0% 11.4% 5.9% 6.9% 7.1% 6.9% Overall quality of maintenance of Town streets 10.4% 15.8% 50.0% 2.3% 10.6% 16.1% 9.4% 12.6% Overall effectiveness of communication by the Town 5.2% 5.3% 0.0% 6.8% 5.9% 9.2% 1.2% 5.2% Overall quality of utility services 7.3% 6.6% 0.0% 13.6% 3.5% 5.7% 8.2% 6.9% Overall quality of parks, trails, open spaces, streetscaping, & facilities 16.7% 11.8% 7.1% 20.5% 15.3% 12.6% 16.5% 14.4% Overall quality of customer service 5.2% 2.6% 0.0% 4.5% 4.7% 2.3% 5.9% 4.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 12
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. 3rd choice (Cont.) Overall quality of enforcement of codes & ordinances 3.1% 6.6% 0.0% 4.5% 7.1% 5.7% 3.5% 4.6% Overall quality of government services provided by the Town of Westlake 6.3% 3.9% 0.0% 2.3% 7.1% 4.6% 5.9% 5.2% Overall value you receive from your tax & fees 10.4% 10.5% 14.3% 6.8% 11.8% 6.9% 14.1% 10.9% Overall value of Westlake Academy to the Town 4.2% 7.9% 0.0% 4.5% 5.9% 9.2% 2.4% 5.7% None chosen 11.5% 13.2% 28.6% 9.1% 10.6% 11.5% 12.9% 12.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 13
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? (top 3) N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. Sum of top 3 choices Overall quality of public safety services (police, fire, & emergency medical) 55.2% 71.1% 71.4% 68.2% 60.0% 63.2% 61.2% 62.1% Overall efforts by the Town to ensure the community is prepared for emergencies 10.4% 30.3% 42.9% 20.5% 12.9% 17.2% 21.2% 19.0% Overall quality of maintenance of Town streets 30.2% 28.9% 50.0% 18.2% 29.4% 28.7% 30.6% 29.9% Overall effectiveness of communication by the Town 7.3% 10.5% 7.1% 6.8% 9.4% 12.6% 4.7% 8.6% Overall quality of utility services 18.8% 17.1% 0.0% 29.5% 15.3% 23.0% 12.9% 17.8% Overall quality of parks, trails, open spaces, streetscaping, & facilities 42.7% 35.5% 21.4% 38.6% 47.1% 35.6% 43.5% 39.1% Overall quality of customer service 9.4% 6.6% 0.0% 9.1% 8.2% 5.7% 10.6% 8.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 14
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? (top 3) N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. Sum of top 3 choices (Cont.) Overall quality of enforcement of codes & ordinances 7.3% 13.2% 7.1% 9.1% 10.6% 10.3% 9.4% 9.8% Overall quality of government services provided by the Town of Westlake 13.5% 14.5% 7.1% 6.8% 18.8% 13.8% 14.1% 13.8% Overall value you receive from your tax & fees 35.4% 23.7% 21.4% 20.5% 34.1% 31.0% 29.4% 30.5% Overall value of Westlake Academy to the Town 50.0% 21.1% 14.3% 54.5% 34.1% 35.6% 38.8% 36.8% None chosen 3.1% 6.6% 14.3% 4.5% 3.5% 4.6% 4.7% 5.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 15
Q3. Police Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-1. Quality of local police protection Very Satisfied 44.0% 53.5% 85.7% 50.0% 43.4% 43.9% 52.5% 48.8% Satisfied 38.5% 36.6% 7.1% 40.9% 40.8% 40.2% 35.0% 37.2% Neutral 14.3% 9.9% 7.1% 6.8% 13.2% 13.4% 11.3% 12.2% Dissatisfied 1.1% 0.0% 0.0% 2.3% 0.0% 0.0% 1.3% 0.6% Very Dissatisfied 2.2% 0.0% 0.0% 0.0% 2.6% 2.4% 0.0% 1.2% Q3-2. Visibility of police in neighborhoods Very Satisfied 32.3% 43.8% 78.6% 40.9% 31.3% 32.9% 41.7% 38.0% Satisfied 49.0% 34.2% 14.3% 36.4% 49.4% 41.2% 44.0% 42.1% Neutral 12.5% 17.8% 7.1% 13.6% 14.5% 20.0% 9.5% 14.6% Dissatisfied 4.2% 4.1% 0.0% 9.1% 2.4% 3.5% 4.8% 4.1% Very Dissatisfied 2.1% 0.0% 0.0% 0.0% 2.4% 2.4% 0.0% 1.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 16
Q3. Police Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-3. How quickly police respond to emergencies Very Satisfied 41.8% 44.1% 64.3% 47.4% 40.7% 39.7% 46.0% 43.8% Satisfied 40.3% 40.7% 21.4% 34.2% 44.4% 39.7% 41.3% 39.8% Neutral 16.4% 15.3% 14.3% 18.4% 13.0% 19.0% 12.7% 15.6% Very Dissatisfied 1.5% 0.0% 0.0% 0.0% 1.9% 1.6% 0.0% 0.8% Q3-4. Efforts of the Town to prevent crime Very Satisfied 41.3% 41.8% 66.7% 41.5% 42.9% 38.9% 44.0% 42.3% Satisfied 35.0% 35.8% 25.0% 29.3% 31.4% 33.3% 37.3% 34.9% Neutral 18.8% 19.4% 0.0% 29.3% 20.0% 22.2% 16.0% 18.8% Dissatisfied 5.0% 1.5% 8.3% 0.0% 4.3% 4.2% 2.7% 3.4% Very Dissatisfied 0.0% 1.5% 0.0% 0.0% 1.4% 1.4% 0.0% 0.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 17
Q3. Police Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-5. Level of traffic enforcement Very Satisfied 29.5% 35.1% 57.1% 31.8% 30.1% 25.6% 38.6% 32.7% Satisfied 42.1% 33.8% 14.3% 34.1% 38.6% 36.0% 41.0% 38.0% Neutral 17.9% 23.0% 21.4% 22.7% 21.7% 26.7% 13.3% 19.9% Dissatisfied 4.2% 6.8% 7.1% 6.8% 6.0% 5.8% 4.8% 5.3% Very Dissatisfied 6.3% 1.4% 0.0% 4.5% 3.6% 5.8% 2.4% 4.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 18
Q3. Fire & Medical Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-6. Quality of fire services Very Satisfied 50.7% 56.1% 64.3% 57.5% 49.1% 46.2% 60.3% 54.1% Satisfied 32.8% 37.9% 14.3% 35.0% 35.1% 40.0% 30.9% 34.8% Neutral 11.9% 4.5% 21.4% 5.0% 10.5% 7.7% 8.8% 8.1% Dissatisfied 1.5% 1.5% 0.0% 2.5% 1.8% 3.1% 0.0% 1.5% Very Dissatisfied 3.0% 0.0% 0.0% 0.0% 3.5% 3.1% 0.0% 1.5% Q3-7. Quality of emergency medical services Very Satisfied 50.0% 59.0% 64.3% 62.2% 45.1% 45.5% 61.8% 55.2% Satisfied 37.1% 36.1% 14.3% 32.4% 43.1% 43.6% 30.9% 36.0% Neutral 11.3% 4.9% 21.4% 5.4% 9.8% 9.1% 7.4% 8.0% Very Dissatisfied 1.6% 0.0% 0.0% 0.0% 2.0% 1.8% 0.0% 0.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 19
Q3. Fire & Medical Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-8. Response time of fire & emergency medical services personnel Very Satisfied 53.3% 55.9% 64.3% 62.2% 50.0% 54.5% 54.7% 55.4% Satisfied 35.0% 39.0% 7.1% 32.4% 43.8% 34.5% 39.1% 36.4% Neutral 10.0% 5.1% 28.6% 5.4% 4.2% 9.1% 6.3% 7.4% Very Dissatisfied 1.7% 0.0% 0.0% 0.0% 2.1% 1.8% 0.0% 0.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 20
Q3. Emergency Preparedness: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-9. Response efforts by the Town Staff during extreme weather conditions Very Satisfied 48.7% 52.2% 58.3% 50.0% 49.3% 42.5% 58.1% 51.0% Satisfied 26.9% 33.3% 25.0% 38.1% 26.9% 32.9% 27.0% 29.5% Neutral 21.8% 13.0% 16.7% 11.9% 19.4% 20.5% 14.9% 17.4% Dissatisfied 1.3% 1.4% 0.0% 0.0% 3.0% 2.7% 0.0% 1.3% Very Dissatisfied 1.3% 0.0% 0.0% 0.0% 1.5% 1.4% 0.0% 0.7% Q3-10. Efforts by the Town Staff to inform residents of hazardous road conditions, potential inclement weather & closures Very Satisfied 48.3% 59.2% 69.2% 50.0% 48.7% 46.3% 60.3% 53.8% Satisfied 23.0% 28.2% 15.4% 28.6% 27.6% 30.0% 20.5% 25.0% Neutral 20.7% 11.3% 7.7% 19.0% 15.8% 18.8% 14.1% 16.3% Dissatisfied 4.6% 0.0% 7.7% 2.4% 2.6% 1.3% 3.8% 2.5% Very Dissatisfied 3.4% 1.4% 0.0% 0.0% 5.3% 3.8% 1.3% 2.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 21
Q3. Transportation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-11. Condition of major streets in Westlake Very Satisfied 35.4% 38.7% 28.6% 29.5% 41.7% 31.4% 42.4% 37.0% Satisfied 42.7% 45.3% 42.9% 54.5% 36.9% 41.9% 45.9% 43.9% Neutral 9.4% 9.3% 21.4% 6.8% 9.5% 14.0% 4.7% 9.2% Dissatisfied 9.4% 5.3% 7.1% 9.1% 7.1% 8.1% 7.1% 7.5% Very Dissatisfied 3.1% 1.3% 0.0% 0.0% 4.8% 4.7% 0.0% 2.3% Q3-12. Condition of streets in your neighborhood Very Satisfied 44.2% 30.6% 42.9% 33.3% 44.6% 36.1% 40.5% 38.5% Satisfied 34.7% 51.4% 28.6% 45.2% 41.0% 41.0% 42.9% 42.0% Neutral 13.7% 12.5% 7.1% 14.3% 10.8% 14.5% 11.9% 13.0% Dissatisfied 3.2% 5.6% 21.4% 2.4% 2.4% 4.8% 3.6% 4.1% Very Dissatisfied 4.2% 0.0% 0.0% 4.8% 1.2% 3.6% 1.2% 2.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 22
Q3. Transportation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-13. Cleanliness of streets & other public areas Very Satisfied 47.4% 40.0% 28.6% 38.6% 51.8% 38.8% 49.4% 44.8% Satisfied 35.8% 46.7% 42.9% 38.6% 37.3% 44.7% 36.5% 40.1% Neutral 4.2% 9.3% 14.3% 6.8% 4.8% 8.2% 4.7% 6.4% Dissatisfied 9.5% 4.0% 14.3% 11.4% 4.8% 4.7% 9.4% 7.0% Very Dissatisfied 3.2% 0.0% 0.0% 4.5% 1.2% 3.5% 0.0% 1.7% Q3-14. Traffic flow & congestion management in Westlake Very Satisfied 16.7% 15.1% 15.4% 11.4% 17.9% 11.8% 20.2% 15.8% Satisfied 38.5% 41.1% 53.8% 45.5% 40.5% 37.6% 41.7% 39.8% Neutral 18.8% 26.0% 23.1% 18.2% 22.6% 29.4% 14.3% 22.2% Dissatisfied 16.7% 15.1% 0.0% 22.7% 9.5% 14.1% 17.9% 15.8% Very Dissatisfied 9.4% 2.7% 7.7% 2.3% 9.5% 7.1% 6.0% 6.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 23
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-15. Efforts by the Town to keep you informed about Council meetings, Town projects, issues, & events Very Satisfied 41.9% 56.9% 42.9% 54.5% 40.5% 45.1% 51.8% 49.1% Satisfied 36.6% 29.2% 35.7% 34.1% 35.4% 37.8% 28.9% 32.9% Neutral 15.1% 11.1% 14.3% 11.4% 15.2% 11.0% 15.7% 13.2% Dissatisfied 3.2% 1.4% 7.1% 0.0% 3.8% 1.2% 3.6% 2.4% Very Dissatisfied 3.2% 1.4% 0.0% 0.0% 5.1% 4.9% 0.0% 2.4% Q3-16. Timeliness of information provided by the Town Very Satisfied 44.0% 53.4% 35.7% 59.1% 43.6% 42.0% 54.2% 48.8% Satisfied 31.9% 31.5% 35.7% 25.0% 33.3% 34.6% 28.9% 31.3% Neutral 18.7% 11.0% 21.4% 13.6% 15.4% 18.5% 12.0% 15.1% Dissatisfied 3.3% 1.4% 7.1% 2.3% 2.6% 0.0% 4.8% 2.4% Very Dissatisfied 2.2% 2.7% 0.0% 0.0% 5.1% 4.9% 0.0% 2.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 24
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-17. Completeness of the information provided by the Town Very Satisfied 41.8% 46.6% 35.7% 50.0% 37.2% 34.6% 53.0% 44.6% Satisfied 34.1% 37.0% 42.9% 38.6% 35.9% 39.5% 31.3% 34.9% Neutral 15.4% 13.7% 14.3% 11.4% 15.4% 17.3% 12.0% 14.5% Dissatisfied 6.6% 0.0% 7.1% 0.0% 6.4% 3.7% 3.6% 3.6% Very Dissatisfied 2.2% 2.7% 0.0% 0.0% 5.1% 4.9% 0.0% 2.4% Q3-18. Usefulness of the Westlake Wire communications Very Satisfied 46.3% 46.4% 28.6% 55.8% 41.4% 37.8% 54.5% 47.1% Satisfied 28.0% 33.3% 35.7% 27.9% 32.9% 29.7% 31.2% 30.1% Neutral 17.1% 15.9% 28.6% 14.0% 15.7% 21.6% 11.7% 16.3% Dissatisfied 7.3% 2.9% 7.1% 2.3% 7.1% 8.1% 2.6% 5.2% Very Dissatisfied 1.2% 1.4% 0.0% 0.0% 2.9% 2.7% 0.0% 1.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 25
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-19. Usefulness of social media efforts Very Satisfied 39.0% 35.1% 33.3% 37.5% 36.7% 27.7% 46.4% 38.2% Satisfied 31.2% 45.6% 33.3% 45.0% 35.0% 43.1% 31.9% 36.8% Neutral 20.8% 14.0% 25.0% 15.0% 16.7% 20.0% 15.9% 17.6% Dissatisfied 5.2% 3.5% 8.3% 2.5% 6.7% 6.2% 2.9% 4.4% Very Dissatisfied 3.9% 1.8% 0.0% 0.0% 5.0% 3.1% 2.9% 2.9% Q3-20. Ease of use of the Town's website Very Satisfied 27.4% 20.9% 33.3% 25.6% 20.8% 20.5% 28.2% 24.8% Satisfied 35.7% 56.7% 41.7% 39.5% 51.4% 49.3% 41.0% 45.1% Neutral 21.4% 19.4% 8.3% 27.9% 19.4% 21.9% 19.2% 20.3% Dissatisfied 9.5% 1.5% 16.7% 4.7% 4.2% 5.5% 6.4% 5.9% Very Dissatisfied 6.0% 1.5% 0.0% 2.3% 4.2% 2.7% 5.1% 3.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 26
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-21. Availability/Accessibility of Town records Very Satisfied 25.9% 22.2% 20.0% 29.0% 17.8% 21.6% 26.9% 23.8% Satisfied 37.9% 40.0% 50.0% 35.5% 37.8% 39.2% 38.5% 40.0% Neutral 25.9% 28.9% 10.0% 32.3% 31.1% 27.5% 26.9% 26.7% Dissatisfied 6.9% 4.4% 10.0% 3.2% 6.7% 5.9% 5.8% 5.7% Very Dissatisfied 3.4% 4.4% 10.0% 0.0% 6.7% 5.9% 1.9% 3.8% Q3-22. Opportunities provided for public input Very Satisfied 30.2% 31.1% 16.7% 37.2% 27.1% 24.3% 36.4% 30.2% Satisfied 34.9% 45.9% 41.7% 34.9% 41.4% 41.4% 37.7% 40.3% Neutral 24.4% 16.4% 16.7% 25.6% 20.0% 21.4% 20.8% 20.8% Dissatisfied 8.1% 3.3% 25.0% 2.3% 5.7% 7.1% 5.2% 6.0% Very Dissatisfied 2.3% 3.3% 0.0% 0.0% 5.7% 5.7% 0.0% 2.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 27
Q3. Parks & Recreation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-23. Maintenance of Town-owned Glenwyck Park Very Satisfied 30.3% 40.9% 50.0% 28.1% 31.5% 28.6% 40.7% 34.8% Satisfied 37.9% 40.9% 20.0% 40.6% 42.6% 35.7% 42.6% 39.3% Neutral 18.2% 15.9% 20.0% 25.0% 13.0% 19.6% 14.8% 17.0% Dissatisfied 7.6% 0.0% 10.0% 6.3% 3.7% 7.1% 1.9% 4.5% Very Dissatisfied 6.1% 2.3% 0.0% 0.0% 9.3% 8.9% 0.0% 4.5% Q3-24. Number of publicly-accessible parks & trails Very Satisfied 30.4% 40.6% 41.7% 38.1% 28.2% 26.9% 42.3% 34.8% Satisfied 40.2% 40.6% 16.7% 33.3% 46.2% 38.5% 42.3% 40.5% Neutral 17.4% 12.5% 25.0% 16.7% 16.7% 23.1% 7.7% 15.2% Dissatisfied 8.7% 4.7% 16.7% 9.5% 5.1% 7.7% 6.4% 7.0% Very Dissatisfied 3.3% 1.6% 0.0% 2.4% 3.8% 3.8% 1.3% 2.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 28
Q3. Parks & Recreation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-25. Maintenance of streetscaping & open spaces Very Satisfied 33.7% 44.3% 50.0% 38.1% 31.7% 30.1% 46.3% 38.3% Satisfied 48.4% 37.1% 21.4% 42.9% 50.0% 43.4% 43.9% 43.7% Neutral 12.6% 11.4% 21.4% 11.9% 13.4% 18.1% 6.1% 12.0% Dissatisfied 2.1% 2.9% 7.1% 2.4% 1.2% 1.2% 3.7% 2.4% Very Dissatisfied 3.2% 4.3% 0.0% 4.8% 3.7% 7.2% 0.0% 3.6% Q3-26. Residential trash/recycling collection services Very Satisfied 36.2% 42.5% 57.1% 28.6% 36.1% 32.5% 45.2% 39.1% Satisfied 41.5% 46.6% 28.6% 59.5% 41.0% 47.0% 40.5% 43.8% Neutral 13.8% 6.8% 7.1% 4.8% 15.7% 13.3% 8.3% 10.7% Dissatisfied 7.4% 2.7% 7.1% 7.1% 6.0% 6.0% 4.8% 5.3% Very Dissatisfied 1.1% 1.4% 0.0% 0.0% 1.2% 1.2% 1.2% 1.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 29
Q3. Utility Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-27. Yard waste & bulky item removal services Very Satisfied 29.4% 38.5% 30.8% 25.6% 32.4% 28.8% 37.7% 33.6% Satisfied 42.4% 35.4% 46.2% 48.7% 39.2% 42.5% 36.4% 39.5% Neutral 18.8% 16.9% 15.4% 15.4% 18.9% 23.3% 13.0% 17.8% Dissatisfied 7.1% 6.2% 7.7% 7.7% 6.8% 2.7% 10.4% 6.6% Very Dissatisfied 2.4% 3.1% 0.0% 2.6% 2.7% 2.7% 2.6% 2.6% Q3-28. Town efforts to promote water conservation & protect water resources Very Satisfied 26.7% 28.6% 30.8% 26.2% 23.0% 21.1% 33.8% 27.8% Satisfied 51.2% 41.4% 46.2% 50.0% 48.6% 44.7% 48.8% 46.8% Neutral 17.4% 18.6% 15.4% 14.3% 21.6% 25.0% 11.3% 17.7% Dissatisfied 2.3% 8.6% 7.7% 7.1% 2.7% 6.6% 3.8% 5.1% Very Dissatisfied 2.3% 2.9% 0.0% 2.4% 4.1% 2.6% 2.5% 2.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 30
Q3. Utility Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-29. Household hazardous waste disposal service Very Satisfied 24.2% 25.5% 40.0% 18.4% 18.5% 13.6% 35.5% 25.2% Satisfied 30.3% 41.8% 40.0% 34.2% 38.9% 40.7% 30.6% 35.8% Neutral 28.8% 21.8% 10.0% 34.2% 27.8% 32.2% 19.4% 25.2% Dissatisfied 10.6% 7.3% 10.0% 13.2% 7.4% 8.5% 9.7% 8.9% Very Dissatisfied 6.1% 3.6% 0.0% 0.0% 7.4% 5.1% 4.8% 4.9% Q3-30. Efforts by the Town to manage storm water run-off Very Satisfied 23.3% 20.0% 14.3% 16.7% 20.3% 14.5% 29.7% 22.2% Satisfied 35.6% 46.7% 50.0% 38.9% 42.2% 42.0% 39.1% 40.7% Neutral 26.0% 25.0% 21.4% 25.0% 29.7% 31.9% 18.8% 25.2% Dissatisfied 12.3% 3.3% 7.1% 11.1% 6.3% 5.8% 10.9% 8.1% Very Dissatisfied 2.7% 5.0% 7.1% 8.3% 1.6% 5.8% 1.6% 3.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 31
Q3. Utility Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-31. Quality of (drinking) water utility services Very Satisfied 32.3% 35.3% 42.9% 30.2% 30.4% 32.5% 34.6% 33.7% Satisfied 40.9% 45.6% 42.9% 41.9% 44.3% 43.8% 42.0% 42.9% Neutral 19.4% 10.3% 7.1% 20.9% 15.2% 16.3% 14.8% 15.3% Dissatisfied 5.4% 7.4% 7.1% 4.7% 7.6% 5.0% 7.4% 6.1% Very Dissatisfied 2.2% 1.5% 0.0% 2.3% 2.5% 2.5% 1.2% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 32
Q3. Customer Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-32. Level of participation by Town Staff in community events/neighborhood meetings Very Satisfied 43.0% 41.7% 46.2% 50.0% 35.5% 34.3% 50.0% 42.6% Satisfied 39.2% 41.7% 30.8% 35.7% 48.4% 44.8% 36.1% 40.4% Neutral 13.9% 15.0% 15.4% 11.9% 12.9% 16.4% 12.5% 14.2% Dissatisfied 2.5% 0.0% 7.7% 2.4% 0.0% 1.5% 1.4% 1.4% Very Dissatisfied 1.3% 1.7% 0.0% 0.0% 3.2% 3.0% 0.0% 1.4% Q3-33. Timeliness of Town Staff to concerns/issues (< 24 hours) Very Satisfied 39.0% 36.1% 30.8% 35.9% 37.3% 29.7% 46.4% 37.9% Satisfied 37.8% 39.3% 38.5% 43.6% 32.8% 39.2% 37.7% 38.6% Neutral 13.4% 19.7% 23.1% 10.3% 20.9% 18.9% 13.0% 15.9% Dissatisfied 7.3% 3.3% 7.7% 10.3% 4.5% 8.1% 2.9% 5.5% Very Dissatisfied 2.4% 1.6% 0.0% 0.0% 4.5% 4.1% 0.0% 2.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 33
Q3. Customer Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-34. Friendliness of Town Staff Very Satisfied 53.3% 53.5% 53.8% 53.5% 48.7% 45.7% 61.3% 53.4% Satisfied 40.0% 38.0% 38.5% 46.5% 38.5% 45.7% 32.5% 39.3% Neutral 3.3% 7.0% 0.0% 0.0% 9.0% 4.9% 5.0% 4.9% Dissatisfied 1.1% 0.0% 7.7% 0.0% 0.0% 0.0% 1.3% 0.6% Very Dissatisfied 2.2% 1.4% 0.0% 0.0% 3.8% 3.7% 0.0% 1.8% Q3-35. Municipal court services Very Satisfied 40.0% 35.3% 20.0% 36.4% 37.5% 23.1% 50.8% 38.1% Satisfied 40.0% 35.3% 40.0% 39.4% 39.6% 44.2% 32.2% 38.1% Neutral 16.7% 25.5% 30.0% 24.2% 18.8% 28.8% 13.6% 20.4% Dissatisfied 1.7% 2.0% 10.0% 0.0% 2.1% 1.9% 1.7% 1.8% Very Dissatisfied 1.7% 2.0% 0.0% 0.0% 2.1% 1.9% 1.7% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 34
Q3. Customer Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-36. Jury service experience Very Satisfied 39.3% 31.9% 0.0% 35.7% 37.8% 23.4% 46.4% 36.2% Satisfied 33.9% 36.2% 55.6% 39.3% 33.3% 36.2% 33.9% 35.2% Neutral 25.0% 25.5% 44.4% 25.0% 22.2% 34.0% 17.9% 24.8% Dissatisfied 0.0% 6.4% 0.0% 0.0% 4.4% 4.3% 1.8% 2.9% Very Dissatisfied 1.8% 0.0% 0.0% 0.0% 2.2% 2.1% 0.0% 1.0% Q3-37. Enforcing exterior appearance & maintenance regulations for property Very Satisfied 31.4% 32.8% 28.6% 16.2% 37.0% 29.3% 34.7% 31.6% Satisfied 46.5% 50.0% 35.7% 67.6% 46.6% 48.0% 48.0% 48.7% Neutral 16.3% 14.1% 21.4% 10.8% 13.7% 16.0% 14.7% 15.1% Dissatisfied 2.3% 3.1% 7.1% 2.7% 1.4% 5.3% 0.0% 2.6% Very Dissatisfied 3.5% 0.0% 7.1% 2.7% 1.4% 1.3% 2.7% 2.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 35
Q3. Code Enforcement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q3-38. Enforcing sign regulations Very Satisfied 29.4% 27.0% 21.4% 16.2% 29.7% 18.9% 37.8% 28.7% Satisfied 52.9% 49.2% 42.9% 59.5% 52.7% 55.4% 47.3% 51.3% Neutral 11.8% 20.6% 28.6% 18.9% 12.2% 21.6% 9.5% 15.3% Dissatisfied 3.5% 3.2% 0.0% 2.7% 5.4% 2.7% 4.1% 3.3% Very Dissatisfied 2.4% 0.0% 7.1% 2.7% 0.0% 1.4% 1.4% 1.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 36
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-1. Sense of community Extremely important 42.4% 38.4% 42.9% 39.5% 39.8% 29.4% 52.5% 40.7% Very important 28.3% 32.9% 28.6% 44.2% 24.1% 41.2% 18.8% 30.5% Important 21.7% 19.2% 21.4% 14.0% 22.9% 20.0% 21.3% 20.4% Less important 5.4% 6.8% 0.0% 0.0% 10.8% 7.1% 5.0% 6.0% Not important 2.2% 2.7% 7.1% 2.3% 2.4% 2.4% 2.5% 2.4% Q4-2. Quality of life Extremely important 68.8% 63.5% 57.1% 68.2% 70.6% 61.6% 71.4% 65.7% Very important 19.8% 23.0% 21.4% 22.7% 21.2% 24.4% 17.9% 22.1% Important 11.5% 10.8% 14.3% 6.8% 8.2% 11.6% 10.7% 11.0% Less important 0.0% 2.7% 7.1% 2.3% 0.0% 2.3% 0.0% 1.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 37
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-3. Small town feel Extremely important 55.2% 47.9% 57.1% 38.6% 61.2% 51.2% 53.0% 52.6% Very important 17.7% 26.0% 14.3% 34.1% 17.6% 26.7% 15.7% 21.1% Important 20.8% 19.2% 14.3% 22.7% 14.1% 14.0% 26.5% 19.9% Less important 4.2% 5.5% 14.3% 2.3% 4.7% 7.0% 2.4% 4.7% Not important 2.1% 1.4% 0.0% 2.3% 2.4% 1.2% 2.4% 1.8% Q4-4. Aesthetic appeal & high development standards Extremely important 62.5% 56.8% 28.6% 47.7% 72.9% 53.5% 66.7% 60.5% Very important 25.0% 24.3% 35.7% 38.6% 15.3% 31.4% 17.9% 24.4% Important 10.4% 14.9% 14.3% 13.6% 11.8% 12.8% 11.9% 12.2% Less important 2.1% 0.0% 7.1% 0.0% 0.0% 0.0% 2.4% 1.2% Not important 0.0% 4.1% 14.3% 0.0% 0.0% 2.3% 1.2% 1.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 38
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-5. Westlake Academy Extremely important 63.2% 32.4% 30.8% 62.8% 45.7% 46.3% 54.2% 50.3% Very important 15.8% 16.2% 23.1% 14.0% 13.6% 11.3% 20.5% 16.0% Important 7.4% 16.2% 15.4% 7.0% 12.3% 15.0% 7.2% 11.0% Less important 1.1% 10.3% 0.0% 4.7% 6.2% 3.8% 6.0% 4.9% Not important 12.6% 25.0% 30.8% 11.6% 22.2% 23.8% 12.0% 17.8% Q4-6. Access to other public schools (Keller, Northwest or Carroll ISD) Extremely important 37.9% 26.1% 14.3% 33.3% 36.6% 28.8% 36.9% 32.5% Very important 24.2% 18.8% 50.0% 19.0% 18.3% 20.0% 23.8% 22.3% Important 12.6% 18.8% 7.1% 23.8% 11.0% 16.3% 14.3% 15.1% Less important 9.5% 10.1% 0.0% 7.1% 13.4% 10.0% 9.5% 9.6% Not important 15.8% 26.1% 28.6% 16.7% 20.7% 25.0% 15.5% 20.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 39
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-7. Proximity to private schools Extremely important 12.9% 9.2% 7.1% 2.6% 16.5% 7.8% 14.8% 11.3% Very important 12.9% 20.0% 50.0% 12.8% 10.1% 11.7% 19.8% 16.3% Important 15.1% 20.0% 0.0% 20.5% 19.0% 16.9% 17.3% 16.9% Less important 23.7% 12.3% 0.0% 33.3% 12.7% 14.3% 23.5% 18.8% Not important 35.5% 38.5% 42.9% 30.8% 41.8% 49.4% 24.7% 36.9% Q4-8. Low crime rates/quality of public safety Extremely important 70.2% 61.3% 57.1% 61.4% 71.1% 57.0% 75.9% 66.7% Very important 26.6% 24.0% 28.6% 31.8% 22.9% 32.6% 18.1% 25.1% Important 3.2% 9.3% 7.1% 4.5% 3.6% 7.0% 4.8% 5.8% Less important 0.0% 1.3% 0.0% 2.3% 0.0% 1.2% 0.0% 0.6% Not important 0.0% 4.0% 7.1% 0.0% 2.4% 2.3% 1.2% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 40
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-9. Employment opportunities in the Westlake area Extremely important 10.3% 13.0% 7.1% 7.3% 11.8% 13.9% 9.1% 11.5% Very important 12.6% 20.3% 42.9% 17.1% 13.2% 11.4% 20.8% 15.9% Important 13.8% 8.7% 14.3% 9.8% 7.9% 6.3% 16.9% 11.5% Less important 21.8% 17.4% 0.0% 34.1% 19.7% 19.0% 20.8% 20.4% Not important 41.4% 40.6% 35.7% 31.7% 47.4% 49.4% 32.5% 40.8% Q4-10. Access to DFW airport Extremely important 43.2% 52.7% 28.6% 54.5% 44.0% 39.5% 55.4% 48.0% Very important 32.6% 28.4% 57.1% 20.5% 35.7% 33.7% 27.7% 30.4% Important 15.8% 8.1% 0.0% 18.2% 9.5% 15.1% 9.6% 12.3% Less important 6.3% 1.4% 0.0% 6.8% 3.6% 3.5% 4.8% 4.1% Not important 2.1% 9.5% 14.3% 0.0% 7.1% 8.1% 2.4% 5.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 41
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-11. Access to major highways Extremely important 42.1% 47.3% 28.6% 36.4% 47.6% 38.4% 50.6% 43.9% Very important 32.6% 33.8% 64.3% 36.4% 32.1% 34.9% 31.3% 33.3% Important 20.0% 12.2% 0.0% 22.7% 13.1% 19.8% 13.3% 17.0% Less important 5.3% 1.4% 0.0% 4.5% 3.6% 3.5% 3.6% 3.5% Not important 0.0% 5.4% 7.1% 0.0% 3.6% 3.5% 1.2% 2.3% Q4-12. Type of housing available Extremely important 54.7% 52.1% 38.5% 36.4% 63.1% 51.8% 55.6% 53.0% Very important 32.6% 31.0% 38.5% 45.5% 28.6% 35.3% 28.4% 32.1% Important 11.6% 8.5% 15.4% 18.2% 3.6% 8.2% 12.3% 10.1% Less important 1.1% 4.2% 0.0% 0.0% 2.4% 2.4% 2.5% 3.0% Not important 0.0% 4.2% 7.7% 0.0% 2.4% 2.4% 1.2% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 42
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-13. Quality of your subdivision Extremely important 70.2% 70.8% 50.0% 65.1% 79.8% 75.3% 65.4% 70.8% Very important 20.2% 20.8% 41.7% 20.9% 20.2% 18.8% 22.2% 20.2% Important 7.4% 4.2% 0.0% 9.3% 0.0% 3.5% 8.6% 6.0% Less important 1.1% 1.4% 0.0% 2.3% 0.0% 1.2% 1.2% 1.2% Not important 1.1% 2.8% 8.3% 2.3% 0.0% 1.2% 2.5% 1.8% Q4-14. Westlake as a retirement destination Extremely important 20.7% 35.2% 50.0% 15.0% 24.4% 22.2% 32.5% 26.9% Very important 9.2% 22.5% 14.3% 7.5% 21.8% 18.5% 11.7% 15.0% Important 12.6% 19.7% 21.4% 20.0% 11.5% 14.8% 16.9% 15.6% Less important 18.4% 7.0% 7.1% 15.0% 14.1% 12.3% 14.3% 13.8% Not important 39.1% 15.5% 7.1% 42.5% 28.2% 32.1% 24.7% 28.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 43
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q4-15. Number of publicly accessible parks & trails Extremely important 34.0% 16.9% 15.4% 34.9% 22.0% 19.5% 33.7% 26.9% Very important 22.3% 39.4% 46.2% 20.9% 34.1% 32.9% 26.5% 29.3% Important 25.5% 23.9% 7.7% 25.6% 25.6% 25.6% 24.1% 24.6% Less important 10.6% 5.6% 0.0% 11.6% 7.3% 8.5% 8.4% 8.4% Not important 7.4% 14.1% 30.8% 7.0% 11.0% 13.4% 7.2% 10.8% Q4-16. Subdivision amenities (airpark, golf club, parks, etc.) Extremely important 39.8% 43.1% 42.9% 43.2% 37.8% 37.6% 45.0% 41.6% Very important 17.2% 29.2% 28.6% 18.2% 30.5% 24.7% 20.0% 22.3% Important 19.4% 12.5% 7.1% 15.9% 13.4% 17.6% 15.0% 16.3% Less important 16.1% 8.3% 14.3% 18.2% 9.8% 14.1% 11.3% 12.7% Not important 7.5% 6.9% 7.1% 4.5% 8.5% 5.9% 8.8% 7.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 44
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. Top choice Sense of community 2.1% 3.9% 0.0% 2.3% 2.4% 3.4% 2.4% 2.9% Quality of life 15.6% 21.1% 21.4% 13.6% 23.5% 20.7% 15.3% 17.8% Small town feel 13.5% 10.5% 14.3% 6.8% 15.3% 12.6% 11.8% 12.1% Aesthetic appeal & high development standards 4.2% 5.3% 0.0% 6.8% 5.9% 3.4% 5.9% 4.6% Westlake Academy 37.5% 7.9% 14.3% 43.2% 18.8% 19.5% 29.4% 24.1% Low crime rates/quality of public safety 6.3% 11.8% 21.4% 4.5% 5.9% 5.7% 11.8% 8.6% Employment opportunities in the Westlake area 0.0% 1.3% 0.0% 0.0% 1.2% 1.1% 0.0% 0.6% Access to DFW airport 1.0% 5.3% 0.0% 6.8% 2.4% 4.6% 1.2% 2.9% Type of housing available 1.0% 0.0% 0.0% 0.0% 1.2% 1.1% 0.0% 0.6% Quality of your subdivision 5.2% 6.6% 0.0% 6.8% 8.2% 6.9% 4.7% 5.7% Westlake as a retirement destination 0.0% 3.9% 0.0% 2.3% 1.2% 1.1% 2.4% 1.7% Subdivision amenities (airpark, golf club, parks, etc.) 2.1% 11.8% 14.3% 2.3% 5.9% 9.2% 3.5% 6.3% None chosen 11.5% 10.5% 14.3% 4.5% 8.2% 10.3% 11.8% 12.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 45
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. 2nd choice Sense of community 6.3% 5.3% 7.1% 11.4% 2.4% 5.7% 5.9% 5.7% Quality of life 11.5% 13.2% 14.3% 9.1% 14.1% 10.3% 14.1% 12.1% Small town feel 8.3% 6.6% 14.3% 6.8% 8.2% 5.7% 9.4% 7.5% Aesthetic appeal & high development standards 16.7% 14.5% 7.1% 11.4% 23.5% 18.4% 12.9% 15.5% Westlake Academy 10.4% 1.3% 7.1% 6.8% 7.1% 5.7% 7.1% 6.3% Access to other public schools (Keller, Northwest or Carroll ISD) 7.3% 3.9% 0.0% 9.1% 4.7% 2.3% 9.4% 5.7% Proximity to private schools 2.1% 0.0% 0.0% 2.3% 1.2% 0.0% 2.4% 1.1% Low crime rates/quality of public safety 6.3% 9.2% 14.3% 13.6% 4.7% 5.7% 9.4% 7.5% Employment opportunities in the Westlake area 3.1% 0.0% 0.0% 4.5% 0.0% 2.3% 1.2% 1.7% Access to DFW airport 2.1% 6.6% 0.0% 2.3% 3.5% 3.4% 4.7% 4.0% Access to major highways 0.0% 1.3% 7.1% 0.0% 0.0% 0.0% 1.2% 0.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 46
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. 2nd choice (Cont.) Type of housing available 1.0% 3.9% 0.0% 4.5% 2.4% 3.4% 1.2% 2.3% Quality of your subdivision 8.3% 15.8% 0.0% 9.1% 14.1% 17.2% 5.9% 11.5% Westlake as a retirement destination 0.0% 1.3% 0.0% 0.0% 1.2% 1.1% 0.0% 0.6% Number of publicly accessible parks & trails 2.1% 0.0% 0.0% 2.3% 1.2% 1.1% 1.2% 1.1% Subdivision amenities (airpark, golf club, parks, etc.) 3.1% 5.3% 7.1% 2.3% 3.5% 5.7% 2.4% 4.0% None chosen 11.5% 11.8% 21.4% 4.5% 8.2% 11.5% 11.8% 12.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 47
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. 3rd choice Sense of community 4.2% 3.9% 0.0% 9.1% 3.5% 3.4% 4.7% 4.0% Quality of life 19.8% 3.9% 0.0% 18.2% 12.9% 13.8% 11.8% 12.6% Small town feel 5.2% 5.3% 7.1% 4.5% 7.1% 6.9% 3.5% 5.2% Aesthetic appeal & high development standards 6.3% 9.2% 14.3% 6.8% 9.4% 10.3% 4.7% 7.5% Westlake Academy 3.1% 2.6% 14.3% 2.3% 2.4% 2.3% 3.5% 2.9% Access to other public schools (Keller, Northwest or Carroll ISD) 2.1% 3.9% 0.0% 4.5% 3.5% 3.4% 2.4% 2.9% Proximity to private schools 1.0% 0.0% 0.0% 0.0% 0.0% 1.1% 0.0% 0.6% Low crime rates/quality of public safety 15.6% 9.2% 7.1% 13.6% 15.3% 12.6% 12.9% 12.6% Employment opportunities in the Westlake area 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.2% 0.6% Access to DFW airport 10.4% 10.5% 0.0% 13.6% 10.6% 5.7% 15.3% 10.3% Access to major highways 3.1% 3.9% 7.1% 2.3% 3.5% 5.7% 1.2% 3.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 48
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. 3rd choice (Cont.) Type of housing available 4.2% 5.3% 0.0% 2.3% 5.9% 4.6% 4.7% 4.6% Quality of your subdivision 5.2% 11.8% 14.3% 4.5% 9.4% 8.0% 8.2% 8.0% Westlake as a retirement destination 0.0% 3.9% 14.3% 0.0% 0.0% 1.1% 2.4% 1.7% Number of publicly accessible parks & trails 3.1% 1.3% 0.0% 4.5% 1.2% 2.3% 2.4% 2.3% Subdivision amenities (airpark, golf club, parks, etc.) 2.1% 6.6% 0.0% 2.3% 5.9% 3.4% 4.7% 4.0% None chosen 13.5% 18.4% 21.4% 11.4% 9.4% 14.9% 16.5% 16.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 49
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? (top 3) N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. Sum of top 3 choices Sense of community 12.5% 13.2% 7.1% 22.7% 8.2% 12.6% 12.9% 12.6% Quality of life 46.9% 38.2% 35.7% 40.9% 50.6% 44.8% 41.2% 42.5% Small town feel 27.1% 22.4% 35.7% 18.2% 30.6% 25.3% 24.7% 24.7% Aesthetic appeal & high development standards 27.1% 28.9% 21.4% 25.0% 38.8% 32.2% 23.5% 27.6% Westlake Academy 51.0% 11.8% 35.7% 52.3% 28.2% 27.6% 40.0% 33.3% Access to other public schools (Keller, Northwest or Carroll ISD) 9.4% 7.9% 0.0% 13.6% 8.2% 5.7% 11.8% 8.6% Proximity to private schools 3.1% 0.0% 0.0% 2.3% 1.2% 1.1% 2.4% 1.7% Low crime rates/quality of public safety 28.1% 30.3% 42.9% 31.8% 25.9% 24.1% 34.1% 28.7% Employment opportunities in the Westlake area 4.2% 1.3% 0.0% 4.5% 1.2% 3.4% 2.4% 2.9% Access to DFW airport 13.5% 22.4% 0.0% 22.7% 16.5% 13.8% 21.2% 17.2% Access to major highways 3.1% 5.3% 14.3% 2.3% 3.5% 5.7% 2.4% 4.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 50
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? (top 3) N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. Sum of top 3 choices (Cont.) Type of housing available 6.3% 9.2% 0.0% 6.8% 9.4% 9.2% 5.9% 7.5% Quality of your subdivision 18.8% 34.2% 14.3% 20.5% 31.8% 32.2% 18.8% 25.3% Westlake as a retirement destination 0.0% 9.2% 14.3% 2.3% 2.4% 3.4% 4.7% 4.0% Number of publicly accessible parks & trails 5.2% 1.3% 0.0% 6.8% 2.4% 3.4% 3.5% 3.4% Subdivision amenities (airpark, golf club, parks, etc.) 7.3% 23.7% 21.4% 6.8% 15.3% 18.4% 10.6% 14.4% None chosen 11.5% 10.5% 14.3% 4.5% 8.2% 10.3% 11.8% 12.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 51
Q6. Overall, how familiar are you with the following information? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q6-1. The Town's Comprehensive Plan Very familiar 15.6% 13.2% 7.1% 18.2% 15.3% 16.1% 12.9% 14.4% Somewhat familiar 61.5% 60.5% 42.9% 68.2% 56.5% 56.3% 65.9% 61.5% Not familiar 22.9% 26.3% 50.0% 13.6% 28.2% 27.6% 21.2% 24.1% Q6-2. The Town's Strategic Plan Very familiar 13.5% 13.2% 7.1% 15.9% 14.1% 14.9% 11.8% 13.2% Somewhat familiar 60.4% 59.2% 42.9% 68.2% 54.1% 56.3% 63.5% 60.3% Not familiar 26.0% 27.6% 50.0% 15.9% 31.8% 28.7% 24.7% 26.4% Q6-3. The Town's Vision, Values, & Mission Statements Very familiar 25.0% 21.1% 7.1% 31.8% 25.9% 23.0% 23.5% 23.0% Somewhat familiar 54.2% 57.9% 50.0% 52.3% 52.9% 51.7% 60.0% 56.3% Not familiar 20.8% 21.1% 42.9% 15.9% 21.2% 25.3% 16.5% 20.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 52
Q6. Overall, how familiar are you with the following information? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q6-4. The Town's lighting standards Very familiar 18.8% 19.7% 7.1% 29.5% 16.5% 17.2% 21.2% 19.0% Somewhat familiar 51.0% 51.3% 50.0% 40.9% 52.9% 49.4% 52.9% 51.7% Not familiar 30.2% 28.9% 42.9% 29.5% 30.6% 33.3% 25.9% 29.3% Q6-5. The Town's open space requirements for development Very familiar 21.9% 22.4% 7.1% 29.5% 22.4% 21.8% 22.4% 21.8% Somewhat familiar 53.1% 52.6% 50.0% 47.7% 51.8% 49.4% 56.5% 53.4% Not familiar 25.0% 25.0% 42.9% 22.7% 25.9% 28.7% 21.2% 24.7% Q6-6. Zoning standards within the Town Very familiar 13.5% 21.1% 7.1% 20.5% 20.0% 19.5% 14.1% 16.7% Somewhat familiar 60.4% 55.3% 50.0% 56.8% 54.1% 50.6% 65.9% 58.6% Not familiar 26.0% 23.7% 42.9% 22.7% 25.9% 29.9% 20.0% 24.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 53
Q6. Overall, how familiar are you with the following information? N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q6-7. Allowed uses for existing planned development districts within the Town Very familiar 12.5% 17.1% 14.3% 20.5% 14.1% 18.4% 10.6% 14.4% Somewhat familiar 58.3% 48.7% 35.7% 56.8% 52.9% 48.3% 60.0% 54.6% Not familiar 29.2% 34.2% 50.0% 22.7% 32.9% 33.3% 29.4% 31.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 54
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q7-1. Decoration Day This year 2.4% 4.3% 7.7% 2.3% 3.8% 3.5% 3.0% 3.3% Last year 3.6% 10.1% 15.4% 16.3% 1.3% 7.1% 6.0% 6.6% 2 or more years ago 16.9% 14.5% 30.8% 25.6% 7.5% 15.3% 16.4% 15.8% Never, but I am aware of event/meeting 44.6% 42.0% 30.8% 41.9% 43.8% 31.8% 58.2% 43.4% Never, & I am not aware of event/meeting 32.5% 29.0% 15.4% 14.0% 43.8% 42.4% 16.4% 30.9% Q7-2. Any of the Master Works concert series events This year 4.8% 1.4% 0.0% 7.0% 2.5% 0.0% 7.6% 3.3% Last year 7.2% 11.6% 7.7% 16.3% 7.5% 8.1% 10.6% 9.2% 2 or more years ago 7.2% 13.0% 7.7% 16.3% 3.8% 11.6% 7.6% 9.9% Never, but I am aware of event/meeting 56.6% 47.8% 61.5% 46.5% 56.3% 46.5% 60.6% 52.6% Never, & I am not aware of event/meeting 24.1% 26.1% 23.1% 14.0% 30.0% 33.7% 13.6% 25.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 55
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q7-3. Other Westlake Historical Preservation Society events This year 7.2% 4.3% 15.4% 9.3% 2.5% 1.2% 11.9% 5.9% Last year 4.8% 13.0% 7.7% 18.6% 2.5% 10.6% 6.0% 8.6% 2 or more years ago 8.4% 11.6% 23.1% 9.3% 7.5% 10.6% 9.0% 9.9% Never, but I am aware of event/meeting 60.2% 52.2% 46.2% 55.8% 62.5% 48.2% 67.2% 56.6% Never, & I am not aware of event/meeting 19.3% 18.8% 7.7% 7.0% 25.0% 29.4% 6.0% 19.1% Q7-4. Westlake Historical Preservation Society's Classic Car Show This year 4.8% 9.9% 21.4% 9.3% 3.7% 2.3% 13.2% 7.1% Last year 12.0% 12.7% 7.1% 23.3% 8.6% 10.5% 14.7% 12.3% 2 or more years ago 13.3% 11.3% 21.4% 14.0% 9.9% 10.5% 14.7% 12.3% Never, but I am aware of event/meeting 50.6% 47.9% 42.9% 44.2% 54.3% 46.5% 52.9% 49.4% Never, & I am not aware of event/meeting 19.3% 18.3% 7.1% 9.3% 23.5% 30.2% 4.4% 18.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 56
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q7-5. Westlake Public Arts Society events This year 2.4% 4.5% 7.7% 5.1% 2.5% 1.2% 6.0% 3.4% Last year 3.6% 3.0% 0.0% 10.3% 0.0% 2.4% 4.5% 3.4% 2 or more years ago 4.8% 10.6% 7.7% 12.8% 3.8% 8.5% 6.0% 7.4% Never, but I am aware of event/meeting 57.8% 56.1% 69.2% 46.2% 61.3% 50.0% 65.7% 57.0% Never, & I am not aware of event/meeting 31.3% 25.8% 15.4% 25.6% 32.5% 37.8% 17.9% 28.9% Q7-6. Council Meeting This year 11.1% 11.4% 0.0% 16.3% 12.8% 11.8% 10.6% 11.3% Last year 13.6% 12.9% 21.4% 20.9% 7.7% 11.8% 15.2% 13.2% 2 or more years ago 16.0% 17.1% 21.4% 9.3% 16.7% 17.6% 15.2% 16.6% Never, but I am aware of event/meeting 50.6% 45.7% 35.7% 48.8% 50.0% 45.9% 51.5% 48.3% Never, & I am not aware of event/meeting 8.6% 12.9% 21.4% 4.7% 12.8% 12.9% 7.6% 10.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 57
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q7-7. Board of Trustees Meeting This year 12.0% 5.9% 0.0% 11.9% 10.0% 8.3% 10.4% 9.3% Last year 4.8% 2.9% 7.7% 7.1% 2.5% 4.8% 3.0% 4.0% 2 or more years ago 8.4% 11.8% 7.7% 9.5% 8.8% 10.7% 9.0% 9.9% Never, but I am aware of event/meeting 60.2% 61.8% 61.5% 64.3% 61.3% 56.0% 67.2% 60.9% Never, & I am not aware of event/meeting 14.5% 17.6% 23.1% 7.1% 17.5% 20.2% 10.4% 15.9% Q7-8. Planning & Zoning Committee Meeting This year 10.8% 10.1% 0.0% 11.9% 13.8% 12.9% 7.5% 10.5% Last year 6.0% 8.7% 0.0% 11.9% 5.0% 5.9% 9.0% 7.2% 2 or more years ago 15.7% 17.4% 35.7% 14.3% 12.5% 18.8% 13.4% 16.4% Never, but I am aware of event/meeting 55.4% 44.9% 42.9% 57.1% 50.0% 43.5% 59.7% 50.7% Never, & I am not aware of event/meeting 12.0% 18.8% 21.4% 4.8% 18.8% 18.8% 10.4% 15.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 58
Q8. Have you attended a public meeting in your neighborhood? (without "not provided") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q8. Have you attended a public meeting in your neighborhood Yes, within the past 12 months 45.7% 32.9% 42.9% 43.2% 41.7% 47.1% 32.5% 39.9% Yes, more than 12 months ago 23.4% 37.0% 28.6% 34.1% 23.8% 26.4% 32.5% 29.8% No, but I am aware of the meetings 21.3% 21.9% 14.3% 13.6% 26.2% 19.5% 23.8% 21.4% No, and I am not aware of the meetings 9.6% 8.2% 14.3% 9.1% 8.3% 6.9% 11.3% 8.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 59
Q8a. (If answered YES to Question 8) Was the meeting informative? (without "not provided") N=117 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q8a. Was the meeting informative Yes 90.0% 92.0% 90.0% 97.0% 89.1% 87.3% 95.7% 90.9% No 10.0% 8.0% 10.0% 3.0% 10.9% 12.7% 4.3% 9.1% Q8b. (If answered YES to Question 8) Did you have the opportunity to discuss your ideas/concerns? (without "not provided") N=117 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q8b. Did you have the opportunity to discuss your ideas/concerns Yes 91.5% 89.6% 90.0% 93.9% 90.6% 93.4% 87.0% 90.7% No 8.5% 10.4% 10.0% 6.1% 9.4% 6.6% 13.0% 9.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 60
Q8c. (If answered NO to Question 8) Will you attend a neighborhood meeting in the future? (without "not provided") N=51 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q8c. Will you attend a neighborhood meeting in the future Yes 72.7% 70.6% 50.0% 100.0% 68.0% 61.1% 81.0% 71.8% No 27.3% 29.4% 50.0% 0.0% 32.0% 38.9% 19.0% 28.2% Q8d. (If answered NO to Question 8) Do you think these types of meeting are useful? (without "not provided") N=51 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q8d. Do you think these types of meeting are useful Yes 90.9% 80.0% 50.0% 100.0% 86.4% 87.5% 85.7% 86.5% No 9.1% 20.0% 50.0% 0.0% 13.6% 12.5% 14.3% 13.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 61
Q9. In your opinion, how often should neighborhood meetings be held? (without "don't know") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q9. How often should neighborhood meetings be held Annually 51.9% 66.1% 70.0% 66.7% 47.9% 56.6% 60.3% 58.3% Twice a year 45.5% 30.6% 30.0% 31.0% 49.3% 40.8% 36.5% 38.8% Every other year 2.6% 3.2% 0.0% 2.4% 2.8% 2.6% 3.2% 2.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 62
Q10. Do any children in grades K-12 live in your home? (without "not provided") N=174 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q10. Do any children in grades K-12 live in your home Yes 77.4% 10.8% 14.3% 59.1% 52.4% 42.5% 53.8% 47.6% No 22.6% 89.2% 85.7% 40.9% 47.6% 57.5% 46.3% 52.4% Q10a. (If answered YES to Question 10) Do any of these children currently attend Westlake Academy? N=80 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q10a. Do any of these children currently attend Westlake Academy Yes 65.3% 75.0% 50.0% 84.6% 54.5% 59.5% 72.1% 66.3% No 34.7% 25.0% 50.0% 15.4% 45.5% 40.5% 27.9% 33.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 63
Q10d. (If answered NO to Question 10a) If your children previously attended Westlake Academy, are you considering re-enrolling them in the future? (without "not provided") N=27 Age of Respondent Total Annual Household Income Q15. Your gender Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q10d. Are you considering re-enrolling them in the future Yes 20.0% 0.0% 0.0% 0.0% 25.0% 33.3% 0.0% 20.0% No 80.0% 0.0% 0.0% 100.0% 75.0% 66.7% 100.0% 80.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 64
Section 2
Results by Years Lived
in Westlake and Subdivision
Town of Westlake Resident Survey - Cross-Tabular Data
Page 65
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q1-1. Overall quality of public safety services (police, fire, & emergency medical) Very Satisfied 42.5% 61.1% 65.9% 50.0% 53.4% 48.4% 57.9% 53.3% Satisfied 50.7% 36.1% 31.8% 38.9% 46.6% 41.9% 31.6% 41.2% Neutral 6.8% 0.0% 2.3% 5.6% 0.0% 6.5% 10.5% 4.2% Dissatisfied 0.0% 2.8% 0.0% 5.6% 0.0% 0.0% 0.0% 0.6% Very Dissatisfied 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.6% Q1-2. Overall efforts by the Town to ensure the community is prepared for emergencies Very Satisfied 42.0% 63.9% 59.1% 38.9% 57.5% 41.4% 44.4% 51.6% Satisfied 39.1% 36.1% 34.1% 44.4% 34.2% 41.4% 44.4% 37.3% Neutral 14.5% 0.0% 4.5% 11.1% 6.8% 10.3% 11.1% 8.1% Dissatisfied 4.3% 0.0% 2.3% 5.6% 1.4% 6.9% 0.0% 3.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 66
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q1-3. Overall quality of maintenance of Town streets Very Satisfied 43.8% 32.4% 45.5% 22.2% 52.6% 36.4% 25.0% 41.6% Satisfied 32.5% 51.4% 31.8% 50.0% 38.5% 30.3% 30.0% 36.4% Neutral 10.0% 8.1% 15.9% 16.7% 1.3% 15.2% 30.0% 10.4% Dissatisfied 8.8% 5.4% 6.8% 11.1% 6.4% 12.1% 5.0% 6.9% Very Dissatisfied 5.0% 2.7% 0.0% 0.0% 1.3% 6.1% 10.0% 4.6% Q1-4. Overall effectiveness of communication by the Town Very Satisfied 44.3% 48.6% 54.5% 33.3% 62.3% 33.3% 25.0% 47.7% Satisfied 38.0% 35.1% 29.5% 38.9% 27.3% 39.4% 60.0% 33.7% Neutral 11.4% 13.5% 13.6% 22.2% 7.8% 18.2% 10.0% 12.8% Dissatisfied 2.5% 2.7% 0.0% 0.0% 0.0% 6.1% 0.0% 2.3% Very Dissatisfied 3.8% 0.0% 2.3% 5.6% 2.6% 3.0% 5.0% 3.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 67
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q1-5. Overall quality of utility services Very Satisfied 33.8% 29.4% 45.5% 11.1% 44.2% 24.2% 40.0% 35.9% Satisfied 32.5% 52.9% 27.3% 61.1% 29.9% 27.3% 45.0% 34.7% Neutral 20.0% 8.8% 15.9% 16.7% 16.9% 24.2% 10.0% 17.1% Dissatisfied 7.5% 5.9% 9.1% 11.1% 3.9% 15.2% 0.0% 7.6% Very Dissatisfied 6.3% 2.9% 2.3% 0.0% 5.2% 9.1% 5.0% 4.7% Q1-6. Overall quality of parks, trails, open spaces, streetscaping, & facilities Very Satisfied 40.5% 47.2% 53.5% 29.4% 54.5% 30.3% 40.0% 45.3% Satisfied 36.7% 47.2% 32.6% 35.3% 37.7% 48.5% 25.0% 37.1% Neutral 17.7% 0.0% 11.6% 17.6% 6.5% 18.2% 20.0% 11.8% Dissatisfied 1.3% 5.6% 2.3% 17.6% 0.0% 3.0% 5.0% 3.5% Very Dissatisfied 3.8% 0.0% 0.0% 0.0% 1.3% 0.0% 10.0% 2.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 68
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q1-7. Overall quality of customer service Very Satisfied 41.0% 44.4% 51.2% 11.1% 52.0% 39.4% 25.0% 44.4% Satisfied 41.0% 41.7% 30.2% 61.1% 33.3% 39.4% 60.0% 37.9% Neutral 11.5% 13.9% 16.3% 22.2% 12.0% 18.2% 5.0% 13.0% Dissatisfied 2.6% 0.0% 2.3% 5.6% 1.3% 0.0% 0.0% 2.4% Very Dissatisfied 3.8% 0.0% 0.0% 0.0% 1.3% 3.0% 10.0% 2.4% Q1-8. Overall quality of enforcement of codes & ordinances Very Satisfied 38.0% 24.3% 45.2% 29.4% 45.9% 23.3% 10.5% 36.4% Satisfied 38.0% 54.1% 35.7% 41.2% 37.8% 40.0% 63.2% 40.1% Neutral 12.7% 21.6% 9.5% 17.6% 12.2% 20.0% 15.8% 14.2% Dissatisfied 8.5% 0.0% 7.1% 5.9% 4.1% 10.0% 5.3% 5.6% Very Dissatisfied 2.8% 0.0% 2.4% 5.9% 0.0% 6.7% 5.3% 3.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 69
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q1-9. Overall quality of government services provided by the Town of Westlake Very Satisfied 39.7% 33.3% 50.0% 27.8% 52.1% 35.5% 10.5% 41.4% Satisfied 41.1% 57.6% 31.8% 44.4% 38.4% 35.5% 73.7% 40.1% Neutral 9.6% 6.1% 13.6% 22.2% 4.1% 16.1% 5.3% 11.1% Dissatisfied 4.1% 3.0% 2.3% 0.0% 4.1% 6.5% 0.0% 3.1% Very Dissatisfied 5.5% 0.0% 2.3% 5.6% 1.4% 6.5% 10.5% 4.3% Q1-10. Overall value you receive from your tax & fees Very Satisfied 33.3% 25.0% 34.9% 33.3% 35.1% 24.2% 21.1% 32.0% Satisfied 34.6% 50.0% 34.9% 33.3% 40.3% 33.3% 52.6% 36.7% Neutral 19.2% 19.4% 20.9% 27.8% 14.3% 21.2% 21.1% 20.1% Dissatisfied 7.7% 5.6% 7.0% 0.0% 9.1% 12.1% 0.0% 6.5% Very Dissatisfied 5.1% 0.0% 2.3% 5.6% 1.3% 9.1% 5.3% 4.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 70
Q1. Satisfaction with Major Categories of Town Services. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following services provided by the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q1-11. Overall value of Westlake Academy to the Town Very Satisfied 56.9% 43.8% 42.5% 53.3% 47.8% 36.7% 60.0% 49.7% Satisfied 22.2% 31.3% 20.0% 20.0% 26.1% 26.7% 15.0% 22.6% Neutral 12.5% 18.8% 27.5% 13.3% 20.3% 20.0% 15.0% 19.4% Dissatisfied 4.2% 3.1% 2.5% 6.7% 2.9% 6.7% 0.0% 3.2% Very Dissatisfied 4.2% 3.1% 7.5% 6.7% 2.9% 10.0% 10.0% 5.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 71
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. Top choice Overall quality of public safety services (police, fire, & emergency medical) 30.0% 35.1% 35.6% 38.9% 36.7% 27.3% 30.0% 32.8% Overall efforts by the Town to ensure the community is prepared for emergencies 1.3% 8.1% 4.4% 5.6% 6.3% 0.0% 0.0% 3.4% Overall quality of maintenance of Town streets 2.5% 5.4% 6.7% 5.6% 5.1% 0.0% 5.0% 4.0% Overall effectiveness of communication by the Town 0.0% 0.0% 2.2% 0.0% 1.3% 0.0% 0.0% 0.6% Overall quality of utility services 5.0% 2.7% 4.4% 0.0% 3.8% 12.1% 0.0% 4.0% Overall quality of parks, trails, open spaces, streetscaping, & facilities 10.0% 13.5% 6.7% 5.6% 11.4% 9.1% 10.0% 9.8% Overall quality of customer service 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 1.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 72
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. Top choice (Cont.) Overall quality of enforcement of codes & ordinances 1.3% 5.4% 2.2% 5.6% 1.3% 3.0% 0.0% 2.3% Overall quality of government services provided by the Town of Westlake 5.0% 2.7% 4.4% 0.0% 6.3% 3.0% 5.0% 4.0% Overall value you receive from your tax & fees 8.8% 5.4% 4.4% 0.0% 5.1% 12.1% 10.0% 8.0% Overall value of Westlake Academy to the Town 31.3% 21.6% 17.8% 38.9% 15.2% 33.3% 30.0% 24.7% None chosen 2.5% 0.0% 11.1% 0.0% 7.6% 0.0% 5.0% 5.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 73
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. 2nd choice Overall quality of public safety services (police, fire, & emergency medical) 20.0% 18.9% 17.8% 27.8% 20.3% 21.2% 10.0% 18.4% Overall efforts by the Town to ensure the community is prepared for emergencies 3.8% 8.1% 17.8% 22.2% 7.6% 0.0% 5.0% 8.6% Overall quality of maintenance of Town streets 16.3% 18.9% 0.0% 11.1% 10.1% 21.2% 10.0% 13.2% Overall effectiveness of communication by the Town 0.0% 5.4% 6.7% 5.6% 2.5% 3.0% 0.0% 2.9% Overall quality of utility services 10.0% 2.7% 6.7% 5.6% 8.9% 6.1% 5.0% 6.9% Overall quality of parks, trails, open spaces, streetscaping, & facilities 17.5% 16.2% 8.9% 11.1% 12.7% 15.2% 25.0% 14.9% Overall quality of customer service 0.0% 8.1% 4.4% 0.0% 2.5% 3.0% 0.0% 2.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 74
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. 2nd choice (Cont.) Overall quality of enforcement of codes & ordinances 1.3% 2.7% 4.4% 0.0% 1.3% 3.0% 10.0% 2.9% Overall quality of government services provided by the Town of Westlake 6.3% 5.4% 2.2% 5.6% 2.5% 9.1% 5.0% 4.6% Overall value you receive from your tax & fees 16.3% 2.7% 11.1% 5.6% 16.5% 9.1% 10.0% 11.5% Overall value of Westlake Academy to the Town 5.0% 10.8% 6.7% 5.6% 6.3% 6.1% 15.0% 6.3% None chosen 3.8% 0.0% 13.3% 0.0% 8.9% 3.0% 5.0% 6.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 75
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. 3rd choice Overall quality of public safety services (police, fire, & emergency medical) 15.0% 5.4% 6.7% 11.1% 6.3% 12.1% 20.0% 10.9% Overall efforts by the Town to ensure the community is prepared for emergencies 5.0% 10.8% 8.9% 5.6% 6.3% 15.2% 5.0% 6.9% Overall quality of maintenance of Town streets 11.3% 13.5% 17.8% 16.7% 10.1% 12.1% 20.0% 12.6% Overall effectiveness of communication by the Town 3.8% 5.4% 6.7% 0.0% 7.6% 0.0% 0.0% 5.2% Overall quality of utility services 7.5% 5.4% 6.7% 11.1% 7.6% 0.0% 5.0% 6.9% Overall quality of parks, trails, open spaces, streetscaping, & facilities 23.8% 5.4% 6.7% 11.1% 15.2% 24.2% 15.0% 14.4% Overall quality of customer service 2.5% 5.4% 6.7% 0.0% 3.8% 0.0% 15.0% 4.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 76
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. 3rd choice (Cont.) Overall quality of enforcement of codes & ordinances 2.5% 13.5% 2.2% 5.6% 7.6% 3.0% 0.0% 4.6% Overall quality of government services provided by the Town of Westlake 6.3% 2.7% 2.2% 0.0% 3.8% 6.1% 10.0% 5.2% Overall value you receive from your tax & fees 7.5% 21.6% 8.9% 11.1% 13.9% 9.1% 0.0% 10.9% Overall value of Westlake Academy to the Town 7.5% 5.4% 4.4% 16.7% 5.1% 6.1% 5.0% 5.7% None chosen 7.5% 5.4% 22.2% 11.1% 12.7% 12.1% 5.0% 12.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 77
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? (top 3) N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. Sum of top 3 choices Overall quality of public safety services (police, fire, & emergency medical) 65.0% 59.5% 60.0% 77.8% 63.3% 60.6% 60.0% 62.1% Overall efforts by the Town to ensure the community is prepared for emergencies 10.0% 27.0% 31.1% 33.3% 20.3% 15.2% 10.0% 19.0% Overall quality of maintenance of Town streets 30.0% 37.8% 24.4% 33.3% 25.3% 33.3% 35.0% 29.9% Overall effectiveness of communication by the Town 3.8% 10.8% 15.6% 5.6% 11.4% 3.0% 0.0% 8.6% Overall quality of utility services 22.5% 10.8% 17.8% 16.7% 20.3% 18.2% 10.0% 17.8% Overall quality of parks, trails, open spaces, streetscaping, & facilities 51.3% 35.1% 22.2% 27.8% 39.2% 48.5% 50.0% 39.1% Overall quality of customer service 5.0% 13.5% 11.1% 0.0% 6.3% 3.0% 20.0% 8.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 78
Q2. Which THREE of the services listed in Question 1 are MOST IMPORTANT to you? (top 3) N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q2. Sum of top 3 choices (Cont.) Overall quality of enforcement of codes & ordinances 5.0% 21.6% 8.9% 11.1% 10.1% 9.1% 10.0% 9.8% Overall quality of government services provided by the Town of Westlake 17.5% 10.8% 8.9% 5.6% 12.7% 18.2% 20.0% 13.8% Overall value you receive from your tax & fees 32.5% 29.7% 24.4% 16.7% 35.4% 30.3% 20.0% 30.5% Overall value of Westlake Academy to the Town 43.8% 37.8% 28.9% 61.1% 26.6% 45.5% 50.0% 36.8% None chosen 2.5% 0.0% 11.1% 0.0% 7.6% 0.0% 5.0% 5.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 79
Q3. Police Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-1. Quality of local police protection Very Satisfied 38.9% 47.2% 64.4% 55.6% 48.6% 40.6% 50.0% 48.8% Satisfied 44.4% 41.7% 22.2% 27.8% 40.3% 40.6% 27.8% 37.2% Neutral 13.9% 8.3% 13.3% 11.1% 11.1% 15.6% 16.7% 12.2% Dissatisfied 0.0% 2.8% 0.0% 5.6% 0.0% 0.0% 0.0% 0.6% Very Dissatisfied 2.8% 0.0% 0.0% 0.0% 0.0% 3.1% 5.6% 1.2% Q3-2. Visibility of police in neighborhoods Very Satisfied 28.2% 40.5% 48.9% 50.0% 35.1% 33.3% 36.8% 38.0% Satisfied 50.0% 37.8% 35.6% 16.7% 46.8% 51.5% 31.6% 42.1% Neutral 15.4% 16.2% 11.1% 22.2% 11.7% 15.2% 21.1% 14.6% Dissatisfied 3.8% 5.4% 4.4% 11.1% 5.2% 0.0% 5.3% 4.1% Very Dissatisfied 2.6% 0.0% 0.0% 0.0% 1.3% 0.0% 5.3% 1.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 80
Q3. Police Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-3. How quickly police respond to emergencies Very Satisfied 38.0% 48.3% 43.6% 31.3% 42.1% 45.5% 53.8% 43.8% Satisfied 44.0% 34.5% 38.5% 31.3% 42.1% 45.5% 23.1% 39.8% Neutral 16.0% 17.2% 17.9% 37.5% 15.8% 9.1% 15.4% 15.6% Very Dissatisfied 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.8% Q3-4. Efforts of the Town to prevent crime Very Satisfied 33.3% 47.1% 50.0% 31.3% 43.3% 42.3% 41.2% 42.3% Satisfied 36.5% 35.3% 30.0% 31.3% 35.8% 26.9% 35.3% 34.9% Neutral 25.4% 17.6% 15.0% 31.3% 19.4% 26.9% 5.9% 18.8% Dissatisfied 4.8% 0.0% 5.0% 6.3% 1.5% 0.0% 17.6% 3.4% Very Dissatisfied 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 81
Q3. Police Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-5. Level of traffic enforcement Very Satisfied 26.9% 32.4% 38.6% 27.8% 37.2% 24.2% 21.1% 32.7% Satisfied 38.5% 45.9% 29.5% 33.3% 37.2% 42.4% 31.6% 38.0% Neutral 21.8% 16.2% 25.0% 16.7% 17.9% 30.3% 26.3% 19.9% Dissatisfied 5.1% 5.4% 6.8% 16.7% 5.1% 0.0% 10.5% 5.3% Very Dissatisfied 7.7% 0.0% 0.0% 5.6% 2.6% 3.0% 10.5% 4.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 82
Q3. Fire & Medical Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-6. Quality of fire services Very Satisfied 45.5% 50.0% 64.3% 41.2% 56.7% 47.6% 57.1% 54.1% Satisfied 36.4% 46.4% 28.6% 47.1% 38.3% 28.6% 21.4% 34.8% Neutral 12.7% 3.6% 7.1% 5.9% 3.3% 19.0% 14.3% 8.1% Dissatisfied 1.8% 0.0% 0.0% 5.9% 0.0% 4.8% 0.0% 1.5% Very Dissatisfied 3.6% 0.0% 0.0% 0.0% 1.7% 0.0% 7.1% 1.5% Q3-7. Quality of emergency medical services Very Satisfied 45.7% 46.7% 65.0% 40.0% 56.1% 50.0% 53.8% 55.2% Satisfied 41.3% 46.7% 27.5% 46.7% 40.4% 33.3% 23.1% 36.0% Neutral 10.9% 6.7% 7.5% 13.3% 3.5% 16.7% 15.4% 8.0% Very Dissatisfied 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 83
Q3. Fire & Medical Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-8. Response time of fire & emergency medical services personnel Very Satisfied 51.2% 45.2% 63.2% 40.0% 59.3% 47.1% 57.1% 55.4% Satisfied 39.5% 45.2% 28.9% 40.0% 40.7% 41.2% 21.4% 36.4% Neutral 7.0% 9.7% 7.9% 20.0% 0.0% 11.8% 14.3% 7.4% Very Dissatisfied 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 84
Q3. Emergency Preparedness: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-9. Response efforts by the Town Staff during extreme weather conditions Very Satisfied 39.7% 55.9% 63.4% 52.9% 53.6% 38.5% 41.2% 51.0% Satisfied 31.7% 38.2% 22.0% 35.3% 33.3% 26.9% 29.4% 29.5% Neutral 25.4% 5.9% 14.6% 11.8% 10.1% 30.8% 29.4% 17.4% Dissatisfied 1.6% 0.0% 0.0% 0.0% 1.4% 3.8% 0.0% 1.3% Very Dissatisfied 1.6% 0.0% 0.0% 0.0% 1.4% 0.0% 0.0% 0.7% Q3-10. Efforts by the Town Staff to inform residents of hazardous road conditions, potential inclement weather & closures Very Satisfied 41.4% 61.1% 65.1% 52.9% 57.5% 33.3% 55.6% 53.8% Satisfied 28.6% 25.0% 23.3% 23.5% 28.8% 30.0% 16.7% 25.0% Neutral 22.9% 11.1% 9.3% 17.6% 8.2% 30.0% 22.2% 16.3% Dissatisfied 4.3% 0.0% 2.3% 5.9% 1.4% 3.3% 5.6% 2.5% Very Dissatisfied 2.9% 2.8% 0.0% 0.0% 4.1% 3.3% 0.0% 2.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 85
Q3. Transportation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-11. Condition of major streets in Westlake Very Satisfied 38.8% 36.1% 35.6% 11.1% 50.0% 24.2% 10.0% 37.0% Satisfied 37.5% 44.4% 53.3% 61.1% 41.0% 42.4% 50.0% 43.9% Neutral 11.3% 11.1% 6.7% 16.7% 2.6% 15.2% 25.0% 9.2% Dissatisfied 8.8% 8.3% 4.4% 11.1% 5.1% 12.1% 10.0% 7.5% Very Dissatisfied 3.8% 0.0% 0.0% 0.0% 1.3% 6.1% 5.0% 2.3% Q3-12. Condition of streets in your neighborhood Very Satisfied 46.8% 31.4% 29.5% 16.7% 48.1% 36.7% 15.0% 38.5% Satisfied 34.2% 48.6% 50.0% 44.4% 45.5% 40.0% 40.0% 42.0% Neutral 12.7% 20.0% 9.1% 16.7% 5.2% 23.3% 25.0% 13.0% Dissatisfied 2.5% 0.0% 11.4% 16.7% 1.3% 0.0% 10.0% 4.1% Very Dissatisfied 3.8% 0.0% 0.0% 5.6% 0.0% 0.0% 10.0% 2.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 86
Q3. Transportation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-13. Cleanliness of streets & other public areas Very Satisfied 49.4% 44.4% 33.3% 22.2% 57.7% 30.3% 31.6% 44.8% Satisfied 30.4% 41.7% 55.6% 55.6% 32.1% 54.5% 36.8% 40.1% Neutral 6.3% 5.6% 8.9% 11.1% 3.8% 6.1% 10.5% 6.4% Dissatisfied 10.1% 8.3% 2.2% 5.6% 5.1% 9.1% 15.8% 7.0% Very Dissatisfied 3.8% 0.0% 0.0% 5.6% 1.3% 0.0% 5.3% 1.7% Q3-14. Traffic flow & congestion management in Westlake Very Satisfied 18.8% 8.3% 14.0% 0.0% 16.7% 18.2% 5.0% 15.8% Satisfied 31.3% 58.3% 46.5% 52.9% 41.0% 30.3% 50.0% 39.8% Neutral 25.0% 13.9% 18.6% 29.4% 19.2% 30.3% 10.0% 22.2% Dissatisfied 16.3% 16.7% 16.3% 11.8% 19.2% 18.2% 10.0% 15.8% Very Dissatisfied 8.8% 2.8% 4.7% 5.9% 3.8% 3.0% 25.0% 6.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 87
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-15. Efforts by the Town to keep you informed about Council meetings, Town projects, issues, & events Very Satisfied 45.3% 60.0% 46.7% 61.1% 55.4% 34.4% 26.3% 49.1% Satisfied 36.0% 25.7% 35.6% 22.2% 28.4% 37.5% 57.9% 32.9% Neutral 14.7% 5.7% 15.6% 11.1% 10.8% 21.9% 10.5% 13.2% Dissatisfied 0.0% 8.6% 2.2% 5.6% 2.7% 3.1% 0.0% 2.4% Very Dissatisfied 4.0% 0.0% 0.0% 0.0% 2.7% 3.1% 5.3% 2.4% Q3-16. Timeliness of information provided by the Town Very Satisfied 43.8% 58.3% 48.9% 55.6% 56.2% 40.6% 15.8% 48.8% Satisfied 30.1% 33.3% 33.3% 22.2% 31.5% 31.3% 57.9% 31.3% Neutral 20.5% 2.8% 15.6% 16.7% 8.2% 21.9% 15.8% 15.1% Dissatisfied 2.7% 2.8% 2.2% 5.6% 2.7% 0.0% 5.3% 2.4% Very Dissatisfied 2.7% 2.8% 0.0% 0.0% 1.4% 6.3% 5.3% 2.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 88
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-17. Completeness of the information provided by the Town Very Satisfied 38.4% 52.8% 44.4% 50.0% 50.7% 28.1% 21.1% 44.6% Satisfied 35.6% 36.1% 37.8% 38.9% 34.2% 37.5% 47.4% 34.9% Neutral 17.8% 5.6% 15.6% 5.6% 9.6% 25.0% 21.1% 14.5% Dissatisfied 5.5% 2.8% 2.2% 5.6% 2.7% 3.1% 10.5% 3.6% Very Dissatisfied 2.7% 2.8% 0.0% 0.0% 2.7% 6.3% 0.0% 2.4% Q3-18. Usefulness of the Westlake Wire communications Very Satisfied 46.2% 57.6% 36.4% 55.6% 50.7% 33.3% 25.0% 47.1% Satisfied 27.7% 27.3% 38.6% 22.2% 32.4% 29.6% 37.5% 30.1% Neutral 18.5% 9.1% 20.5% 16.7% 12.7% 22.2% 25.0% 16.3% Dissatisfied 6.2% 6.1% 4.5% 5.6% 2.8% 11.1% 12.5% 5.2% Very Dissatisfied 1.5% 0.0% 0.0% 0.0% 1.4% 3.7% 0.0% 1.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 89
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-19. Usefulness of social media efforts Very Satisfied 40.7% 32.1% 34.2% 43.8% 44.3% 25.0% 18.8% 38.2% Satisfied 30.5% 50.0% 42.1% 37.5% 36.1% 41.7% 37.5% 36.8% Neutral 18.6% 14.3% 18.4% 12.5% 16.4% 16.7% 31.3% 17.6% Dissatisfied 5.1% 3.6% 5.3% 6.3% 0.0% 16.7% 6.3% 4.4% Very Dissatisfied 5.1% 0.0% 0.0% 0.0% 3.3% 0.0% 6.3% 2.9% Q3-20. Ease of use of the Town's website Very Satisfied 24.6% 18.8% 30.0% 31.3% 25.0% 20.7% 16.7% 24.8% Satisfied 40.6% 62.5% 40.0% 37.5% 51.5% 34.5% 50.0% 45.1% Neutral 21.7% 9.4% 25.0% 18.8% 16.2% 34.5% 16.7% 20.3% Dissatisfied 7.2% 6.3% 5.0% 12.5% 2.9% 6.9% 11.1% 5.9% Very Dissatisfied 5.8% 3.1% 0.0% 0.0% 4.4% 3.4% 5.6% 3.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 90
Q3. Communications & Citizen Engagement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-21. Availability/Accessibility of Town records Very Satisfied 17.8% 31.6% 25.8% 30.8% 26.1% 18.8% 15.4% 23.8% Satisfied 42.2% 42.1% 38.7% 38.5% 39.1% 18.8% 46.2% 40.0% Neutral 31.1% 21.1% 25.8% 15.4% 30.4% 43.8% 23.1% 26.7% Dissatisfied 6.7% 0.0% 6.5% 7.7% 4.3% 6.3% 7.7% 5.7% Very Dissatisfied 2.2% 5.3% 3.2% 7.7% 0.0% 12.5% 7.7% 3.8% Q3-22. Opportunities provided for public input Very Satisfied 28.8% 26.5% 34.2% 37.5% 36.9% 21.4% 22.2% 30.2% Satisfied 36.4% 58.8% 34.2% 31.3% 41.5% 32.1% 44.4% 40.3% Neutral 27.3% 8.8% 21.1% 12.5% 16.9% 35.7% 16.7% 20.8% Dissatisfied 4.5% 2.9% 10.5% 18.8% 3.1% 3.6% 11.1% 6.0% Very Dissatisfied 3.0% 2.9% 0.0% 0.0% 1.5% 7.1% 5.6% 2.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 91
Q3. Parks & Recreation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-23. Maintenance of Town-owned Glenwyck Park Very Satisfied 33.3% 31.6% 33.3% 30.0% 45.0% 21.2% 15.4% 34.8% Satisfied 40.7% 31.6% 46.7% 40.0% 35.0% 45.5% 53.8% 39.3% Neutral 16.7% 21.1% 16.7% 20.0% 17.5% 15.2% 15.4% 17.0% Dissatisfied 3.7% 10.5% 3.3% 10.0% 0.0% 12.1% 0.0% 4.5% Very Dissatisfied 5.6% 5.3% 0.0% 0.0% 2.5% 6.1% 15.4% 4.5% Q3-24. Number of publicly-accessible parks & trails Very Satisfied 24.0% 45.5% 41.0% 25.0% 37.7% 30.3% 26.3% 34.8% Satisfied 45.3% 48.5% 30.8% 37.5% 43.5% 33.3% 47.4% 40.5% Neutral 20.0% 0.0% 20.5% 6.3% 10.1% 30.3% 21.1% 15.2% Dissatisfied 6.7% 6.1% 7.7% 31.3% 5.8% 3.0% 0.0% 7.0% Very Dissatisfied 4.0% 0.0% 0.0% 0.0% 2.9% 3.0% 5.3% 2.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 92
Q3. Parks & Recreation Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-25. Maintenance of streetscaping & open spaces Very Satisfied 34.6% 37.1% 41.9% 33.3% 41.3% 27.3% 40.0% 38.3% Satisfied 42.3% 54.3% 41.9% 44.4% 45.3% 45.5% 30.0% 43.7% Neutral 16.7% 5.7% 11.6% 16.7% 6.7% 21.2% 25.0% 12.0% Dissatisfied 1.3% 2.9% 2.3% 5.6% 2.7% 0.0% 0.0% 2.4% Very Dissatisfied 5.1% 0.0% 2.3% 0.0% 4.0% 6.1% 5.0% 3.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 93
Q3. Utility Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-26. Residential trash/recycling collection services Very Satisfied 35.4% 44.4% 41.9% 33.3% 49.4% 15.2% 35.0% 39.1% Satisfied 43.0% 47.2% 46.5% 55.6% 37.7% 51.5% 55.0% 43.8% Neutral 15.2% 5.6% 4.7% 0.0% 9.1% 18.2% 10.0% 10.7% Dissatisfied 6.3% 2.8% 7.0% 11.1% 3.9% 12.1% 0.0% 5.3% Very Dissatisfied 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 1.2% Q3-27. Yard waste & bulky item removal services Very Satisfied 30.0% 30.0% 39.0% 25.0% 43.9% 16.7% 26.3% 33.6% Satisfied 38.6% 46.7% 39.0% 56.3% 28.8% 50.0% 47.4% 39.5% Neutral 22.9% 20.0% 9.8% 12.5% 19.7% 16.7% 21.1% 17.8% Dissatisfied 7.1% 3.3% 9.8% 6.3% 6.1% 10.0% 5.3% 6.6% Very Dissatisfied 1.4% 0.0% 2.4% 0.0% 1.5% 6.7% 0.0% 2.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 94
Q3. Utility Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-28. Town efforts to promote water conservation & protect water resources Very Satisfied 24.3% 26.5% 31.0% 35.3% 30.0% 14.3% 25.0% 27.8% Satisfied 47.1% 64.7% 38.1% 47.1% 42.9% 50.0% 50.0% 46.8% Neutral 22.9% 5.9% 14.3% 11.8% 17.1% 25.0% 20.0% 17.7% Dissatisfied 2.9% 2.9% 11.9% 5.9% 5.7% 7.1% 5.0% 5.1% Very Dissatisfied 2.9% 0.0% 4.8% 0.0% 4.3% 3.6% 0.0% 2.5% Q3-29. Household hazardous waste disposal service Very Satisfied 20.8% 15.4% 32.4% 21.4% 27.8% 18.2% 14.3% 25.2% Satisfied 26.4% 53.8% 38.2% 35.7% 35.2% 31.8% 50.0% 35.8% Neutral 37.7% 11.5% 20.6% 21.4% 22.2% 36.4% 28.6% 25.2% Dissatisfied 11.3% 7.7% 8.8% 14.3% 9.3% 9.1% 7.1% 8.9% Very Dissatisfied 3.8% 11.5% 0.0% 7.1% 5.6% 4.5% 0.0% 4.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 95
Q3. Utility Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-30. Efforts by the Town to manage storm water run-off Very Satisfied 23.7% 7.1% 23.1% 11.1% 30.0% 7.7% 14.3% 22.2% Satisfied 33.9% 60.7% 41.0% 27.8% 38.3% 50.0% 57.1% 40.7% Neutral 32.2% 14.3% 23.1% 33.3% 23.3% 34.6% 14.3% 25.2% Dissatisfied 6.8% 17.9% 5.1% 22.2% 5.0% 3.8% 7.1% 8.1% Very Dissatisfied 3.4% 0.0% 7.7% 5.6% 3.3% 3.8% 7.1% 3.7% Q3-31. Quality of (drinking) water utility services Very Satisfied 28.0% 34.3% 39.0% 29.4% 40.0% 15.2% 40.0% 33.7% Satisfied 41.3% 51.4% 43.9% 58.8% 38.6% 48.5% 40.0% 42.9% Neutral 25.3% 5.7% 7.3% 5.9% 12.9% 24.2% 20.0% 15.3% Dissatisfied 2.7% 8.6% 7.3% 5.9% 7.1% 9.1% 0.0% 6.1% Very Dissatisfied 2.7% 0.0% 2.4% 0.0% 1.4% 3.0% 0.0% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 96
Q3. Customer Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-32. Level of participation by Town Staff in community events/neighborhood meetings Very Satisfied 36.7% 40.0% 50.0% 47.1% 46.7% 25.0% 42.9% 42.6% Satisfied 46.7% 50.0% 32.5% 23.5% 45.0% 50.0% 35.7% 40.4% Neutral 13.3% 10.0% 15.0% 23.5% 8.3% 21.4% 7.1% 14.2% Dissatisfied 1.7% 0.0% 2.5% 5.9% 0.0% 0.0% 7.1% 1.4% Very Dissatisfied 1.7% 0.0% 0.0% 0.0% 0.0% 3.6% 7.1% 1.4% Q3-33. Timeliness of Town Staff to concerns/issues (< 24 hours) Very Satisfied 36.7% 38.7% 38.1% 47.1% 41.9% 33.3% 22.2% 37.9% Satisfied 33.3% 48.4% 38.1% 11.8% 40.3% 33.3% 50.0% 38.6% Neutral 18.3% 6.5% 21.4% 23.5% 12.9% 22.2% 16.7% 15.9% Dissatisfied 8.3% 6.5% 2.4% 17.6% 3.2% 7.4% 5.6% 5.5% Very Dissatisfied 3.3% 0.0% 0.0% 0.0% 1.6% 3.7% 5.6% 2.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 97
Q3. Customer Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-34. Friendliness of Town Staff Very Satisfied 50.0% 62.9% 52.3% 47.1% 60.6% 43.8% 45.0% 53.4% Satisfied 43.1% 31.4% 40.9% 47.1% 32.4% 43.8% 50.0% 39.3% Neutral 4.2% 5.7% 4.5% 0.0% 5.6% 9.4% 0.0% 4.9% Dissatisfied 0.0% 0.0% 2.3% 5.9% 0.0% 0.0% 0.0% 0.6% Very Dissatisfied 2.8% 0.0% 0.0% 0.0% 1.4% 3.1% 5.0% 1.8% Q3-35. Municipal court services Very Satisfied 31.0% 41.7% 38.5% 30.8% 46.0% 35.0% 16.7% 38.1% Satisfied 45.2% 37.5% 35.9% 38.5% 34.0% 45.0% 50.0% 38.1% Neutral 21.4% 16.7% 20.5% 23.1% 14.0% 20.0% 33.3% 20.4% Dissatisfied 0.0% 0.0% 5.1% 7.7% 2.0% 0.0% 0.0% 1.8% Very Dissatisfied 2.4% 4.2% 0.0% 0.0% 4.0% 0.0% 0.0% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 98
Q3. Customer Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-36. Jury service experience Very Satisfied 35.3% 44.4% 27.8% 10.0% 42.6% 47.6% 18.2% 36.2% Satisfied 32.4% 33.3% 41.7% 50.0% 29.8% 33.3% 45.5% 35.2% Neutral 32.4% 18.5% 22.2% 40.0% 21.3% 14.3% 36.4% 24.8% Dissatisfied 0.0% 0.0% 8.3% 0.0% 6.4% 0.0% 0.0% 2.9% Very Dissatisfied 0.0% 3.7% 0.0% 0.0% 0.0% 4.8% 0.0% 1.0% Q3-37. Enforcing exterior appearance & maintenance regulations for property Very Satisfied 31.8% 21.9% 34.9% 23.5% 41.2% 22.2% 10.5% 31.6% Satisfied 45.5% 68.8% 44.2% 41.2% 48.5% 59.3% 47.4% 48.7% Neutral 19.7% 3.1% 14.0% 23.5% 5.9% 18.5% 31.6% 15.1% Dissatisfied 1.5% 3.1% 4.7% 5.9% 2.9% 0.0% 5.3% 2.6% Very Dissatisfied 1.5% 3.1% 2.3% 5.9% 1.5% 0.0% 5.3% 2.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 99
Q3. Code Enforcement: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with each of the following. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q3-38. Enforcing sign regulations Very Satisfied 22.7% 20.0% 38.1% 23.5% 36.4% 17.9% 16.7% 28.7% Satisfied 57.6% 73.3% 35.7% 52.9% 51.5% 53.6% 50.0% 51.3% Neutral 13.6% 3.3% 21.4% 17.6% 9.1% 25.0% 16.7% 15.3% Dissatisfied 4.5% 3.3% 2.4% 0.0% 3.0% 3.6% 11.1% 3.3% Very Dissatisfied 1.5% 0.0% 2.4% 5.9% 0.0% 0.0% 5.6% 1.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 100
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-1. Sense of community Extremely important 35.1% 40.0% 47.7% 16.7% 41.6% 38.7% 35.0% 40.7% Very important 33.8% 37.1% 22.7% 33.3% 31.2% 35.5% 30.0% 30.5% Important 20.8% 17.1% 22.7% 38.9% 19.5% 19.4% 20.0% 20.4% Less important 9.1% 2.9% 2.3% 0.0% 6.5% 6.5% 10.0% 6.0% Not important 1.3% 2.9% 4.5% 11.1% 1.3% 0.0% 5.0% 2.4% Q4-2. Quality of life Extremely important 64.6% 70.3% 66.7% 44.4% 71.8% 66.7% 55.0% 65.7% Very important 24.1% 16.2% 20.0% 16.7% 21.8% 24.2% 30.0% 22.1% Important 11.4% 13.5% 8.9% 33.3% 6.4% 6.1% 15.0% 11.0% Less important 0.0% 0.0% 4.4% 5.6% 0.0% 3.0% 0.0% 1.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 101
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-3. Small town feel Extremely important 48.1% 52.8% 55.6% 27.8% 51.9% 57.6% 55.0% 52.6% Very important 25.3% 13.9% 20.0% 22.2% 20.8% 24.2% 20.0% 21.1% Important 20.3% 25.0% 17.8% 38.9% 20.8% 12.1% 15.0% 19.9% Less important 5.1% 2.8% 6.7% 11.1% 3.9% 3.0% 10.0% 4.7% Not important 1.3% 5.6% 0.0% 0.0% 2.6% 3.0% 0.0% 1.8% Q4-4. Aesthetic appeal & high development standards Extremely important 59.5% 62.2% 57.8% 22.2% 69.2% 57.6% 70.0% 60.5% Very important 25.3% 24.3% 24.4% 22.2% 19.2% 33.3% 30.0% 24.4% Important 15.2% 10.8% 8.9% 38.9% 11.5% 9.1% 0.0% 12.2% Less important 0.0% 2.7% 2.2% 5.6% 0.0% 0.0% 0.0% 1.2% Not important 0.0% 0.0% 6.7% 11.1% 0.0% 0.0% 0.0% 1.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 102
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-5. Westlake Academy Extremely important 53.8% 60.0% 34.1% 52.9% 42.5% 43.8% 75.0% 50.3% Very important 12.8% 14.3% 19.5% 11.8% 12.3% 15.6% 10.0% 16.0% Important 11.5% 8.6% 14.6% 11.8% 13.7% 12.5% 10.0% 11.0% Less important 3.8% 5.7% 7.3% 0.0% 8.2% 6.3% 0.0% 4.9% Not important 17.9% 11.4% 24.4% 23.5% 23.3% 21.9% 5.0% 17.8% Q4-6. Access to other public schools (Keller, Northwest or Carroll ISD) Extremely important 33.3% 31.4% 26.2% 11.1% 23.3% 62.5% 35.0% 32.5% Very important 21.8% 25.7% 23.8% 27.8% 13.7% 28.1% 30.0% 22.3% Important 12.8% 14.3% 19.0% 16.7% 16.4% 6.3% 20.0% 15.1% Less important 12.8% 14.3% 2.4% 11.1% 17.8% 0.0% 5.0% 9.6% Not important 19.2% 14.3% 28.6% 33.3% 28.8% 3.1% 10.0% 20.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 103
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-7. Proximity to private schools Extremely important 11.8% 9.7% 9.5% 0.0% 11.4% 6.3% 22.2% 11.3% Very important 11.8% 19.4% 23.8% 17.6% 14.3% 6.3% 27.8% 16.3% Important 17.1% 19.4% 14.3% 0.0% 18.6% 25.0% 16.7% 16.9% Less important 25.0% 22.6% 4.8% 35.3% 15.7% 18.8% 16.7% 18.8% Not important 34.2% 29.0% 47.6% 47.1% 40.0% 43.8% 16.7% 36.9% Q4-8. Low crime rates/quality of public safety Extremely important 66.3% 75.7% 58.1% 50.0% 66.7% 68.8% 75.0% 66.7% Very important 28.8% 18.9% 25.6% 33.3% 21.8% 31.3% 20.0% 25.1% Important 3.8% 5.4% 9.3% 11.1% 7.7% 0.0% 5.0% 5.8% Less important 0.0% 0.0% 2.3% 0.0% 1.3% 0.0% 0.0% 0.6% Not important 1.3% 0.0% 4.7% 5.6% 2.6% 0.0% 0.0% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 104
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-9. Employment opportunities in the Westlake area Extremely important 12.2% 8.8% 15.4% 17.6% 15.3% 3.4% 0.0% 11.5% Very important 13.5% 17.6% 23.1% 11.8% 13.9% 13.8% 22.2% 15.9% Important 10.8% 11.8% 5.1% 0.0% 11.1% 3.4% 11.1% 11.5% Less important 18.9% 32.4% 10.3% 35.3% 15.3% 34.5% 16.7% 20.4% Not important 44.6% 29.4% 46.2% 35.3% 44.4% 44.8% 50.0% 40.8% Q4-10. Access to DFW airport Extremely important 44.3% 54.1% 52.3% 44.4% 53.2% 48.5% 25.0% 48.0% Very important 35.4% 18.9% 31.8% 22.2% 24.7% 42.4% 50.0% 30.4% Important 11.4% 16.2% 6.8% 16.7% 10.4% 6.1% 15.0% 12.3% Less important 2.5% 8.1% 2.3% 5.6% 3.9% 0.0% 10.0% 4.1% Not important 6.3% 2.7% 6.8% 11.1% 7.8% 3.0% 0.0% 5.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 105
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-11. Access to major highways Extremely important 45.6% 48.6% 43.2% 27.8% 50.6% 45.5% 30.0% 43.9% Very important 30.4% 35.1% 36.4% 44.4% 26.0% 42.4% 45.0% 33.3% Important 16.5% 13.5% 15.9% 27.8% 14.3% 12.1% 15.0% 17.0% Less important 3.8% 2.7% 2.3% 0.0% 3.9% 0.0% 10.0% 3.5% Not important 3.8% 0.0% 2.3% 0.0% 5.2% 0.0% 0.0% 2.3% Q4-12. Type of housing available Extremely important 53.2% 58.3% 52.4% 17.6% 57.9% 57.6% 65.0% 53.0% Very important 35.4% 30.6% 33.3% 47.1% 34.2% 30.3% 30.0% 32.1% Important 10.1% 8.3% 7.1% 23.5% 3.9% 9.1% 5.0% 10.1% Less important 1.3% 2.8% 2.4% 5.9% 2.6% 0.0% 0.0% 3.0% Not important 0.0% 0.0% 4.8% 5.9% 1.3% 3.0% 0.0% 1.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 106
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-13. Quality of your subdivision Extremely important 76.3% 72.2% 61.0% 35.3% 83.3% 69.7% 68.4% 70.8% Very important 17.5% 22.2% 26.8% 35.3% 14.1% 24.2% 31.6% 20.2% Important 5.0% 2.8% 4.9% 17.6% 1.3% 3.0% 0.0% 6.0% Less important 0.0% 2.8% 2.4% 5.9% 1.3% 0.0% 0.0% 1.2% Not important 1.3% 0.0% 4.9% 5.9% 0.0% 3.0% 0.0% 1.8% Q4-14. Westlake as a retirement destination Extremely important 17.6% 33.3% 40.5% 12.5% 36.1% 6.7% 20.0% 26.9% Very important 18.9% 15.2% 11.9% 12.5% 22.2% 13.3% 5.0% 15.0% Important 12.2% 27.3% 14.3% 37.5% 12.5% 13.3% 15.0% 15.6% Less important 13.5% 12.1% 14.3% 6.3% 11.1% 20.0% 25.0% 13.8% Not important 37.8% 12.1% 19.0% 31.3% 18.1% 46.7% 35.0% 28.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 107
Q4. Reasons for Moving to Westlake. Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please indicate how important the following issues were in your decision to move to the Town of Westlake. (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q4-15. Number of publicly accessible parks & trails Extremely important 23.1% 44.4% 16.7% 17.6% 21.3% 31.3% 20.0% 26.9% Very important 34.6% 19.4% 31.0% 11.8% 32.0% 37.5% 45.0% 29.3% Important 25.6% 27.8% 23.8% 41.2% 25.3% 25.0% 15.0% 24.6% Less important 9.0% 5.6% 4.8% 0.0% 12.0% 3.1% 5.0% 8.4% Not important 7.7% 2.8% 23.8% 29.4% 9.3% 3.1% 15.0% 10.8% Q4-16. Subdivision amenities (airpark, golf club, parks, etc.) Extremely important 32.1% 59.5% 45.2% 38.9% 50.0% 34.4% 20.0% 41.6% Very important 29.5% 18.9% 11.9% 16.7% 27.6% 25.0% 25.0% 22.3% Important 16.7% 13.5% 16.7% 22.2% 11.8% 15.6% 15.0% 16.3% Less important 15.4% 5.4% 11.9% 11.1% 6.6% 21.9% 15.0% 12.7% Not important 6.4% 2.7% 14.3% 11.1% 3.9% 3.1% 25.0% 7.2% Town of Westlake Resident Survey - Cross-Tabular DataPage 108
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. Top choice Sense of community 1.3% 5.4% 4.4% 0.0% 3.8% 6.1% 0.0% 2.9% Quality of life 20.0% 18.9% 15.6% 0.0% 25.3% 15.2% 25.0% 17.8% Small town feel 10.0% 10.8% 15.6% 5.6% 8.9% 18.2% 20.0% 12.1% Aesthetic appeal & high development standards 6.3% 5.4% 2.2% 0.0% 3.8% 9.1% 10.0% 4.6% Westlake Academy 33.8% 24.3% 8.9% 50.0% 16.5% 21.2% 35.0% 24.1% Low crime rates/quality of public safety 6.3% 10.8% 8.9% 11.1% 6.3% 9.1% 5.0% 8.6% Employment opportunities in the Westlake area 1.3% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.6% Access to DFW airport 3.8% 0.0% 4.4% 5.6% 2.5% 6.1% 0.0% 2.9% Type of housing available 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 0.6% Quality of your subdivision 7.5% 8.1% 2.2% 5.6% 10.1% 3.0% 0.0% 5.7% Westlake as a retirement destination 0.0% 0.0% 6.7% 0.0% 3.8% 0.0% 0.0% 1.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 109
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. Top choice (Cont.) Subdivision amenities (airpark, golf club, parks, etc.) 2.5% 5.4% 15.6% 16.7% 8.9% 3.0% 0.0% 6.3% None chosen 6.3% 10.8% 15.6% 5.6% 8.9% 9.1% 0.0% 12.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 110
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. 2nd choice Sense of community 6.3% 0.0% 6.7% 11.1% 2.5% 3.0% 0.0% 5.7% Quality of life 12.5% 13.5% 8.9% 22.2% 11.4% 15.2% 5.0% 12.1% Small town feel 5.0% 10.8% 11.1% 5.6% 7.6% 12.1% 10.0% 7.5% Aesthetic appeal & high development standards 17.5% 16.2% 13.3% 0.0% 19.0% 12.1% 35.0% 15.5% Westlake Academy 7.5% 5.4% 6.7% 5.6% 2.5% 12.1% 20.0% 6.3% Access to other public schools (Keller, Northwest or Carroll ISD) 6.3% 5.4% 2.2% 5.6% 1.3% 15.2% 5.0% 5.7% Proximity to private schools 1.3% 2.7% 0.0% 0.0% 0.0% 3.0% 5.0% 1.1% Low crime rates/quality of public safety 7.5% 10.8% 6.7% 11.1% 8.9% 0.0% 10.0% 7.5% Employment opportunities in the Westlake area 2.5% 2.7% 0.0% 11.1% 0.0% 0.0% 0.0% 1.7% Access to DFW airport 1.3% 2.7% 11.1% 0.0% 7.6% 3.0% 0.0% 4.0% Access to major highways 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% 0.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 111
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. 2nd choice (Cont.) Type of housing available 3.8% 0.0% 2.2% 0.0% 2.5% 6.1% 0.0% 2.3% Quality of your subdivision 15.0% 13.5% 6.7% 5.6% 20.3% 3.0% 10.0% 11.5% Westlake as a retirement destination 1.3% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.6% Number of publicly accessible parks & trails 2.5% 0.0% 0.0% 0.0% 0.0% 6.1% 0.0% 1.1% Subdivision amenities (airpark, golf club, parks, etc.) 3.8% 5.4% 4.4% 11.1% 6.3% 0.0% 0.0% 4.0% None chosen 6.3% 10.8% 17.8% 11.1% 8.9% 9.1% 0.0% 12.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 112
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. 3rd choice Sense of community 2.5% 10.8% 2.2% 16.7% 3.8% 3.0% 0.0% 4.0% Quality of life 15.0% 16.2% 6.7% 16.7% 10.1% 15.2% 20.0% 12.6% Small town feel 7.5% 5.4% 2.2% 5.6% 6.3% 9.1% 0.0% 5.2% Aesthetic appeal & high development standards 8.8% 5.4% 8.9% 5.6% 10.1% 6.1% 10.0% 7.5% Westlake Academy 3.8% 0.0% 4.4% 0.0% 1.3% 3.0% 10.0% 2.9% Access to other public schools (Keller, Northwest or Carroll ISD) 2.5% 2.7% 2.2% 0.0% 0.0% 12.1% 0.0% 2.9% Proximity to private schools 1.3% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.6% Low crime rates/quality of public safety 17.5% 8.1% 6.7% 11.1% 11.4% 15.2% 25.0% 12.6% Employment opportunities in the Westlake area 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.6% Access to DFW airport 10.0% 13.5% 11.1% 5.6% 13.9% 3.0% 25.0% 10.3% Access to major highways 2.5% 5.4% 4.4% 5.6% 3.8% 6.1% 0.0% 3.4% Town of Westlake Resident Survey - Cross-Tabular DataPage 113
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. 3rd choice (Cont.) Type of housing available 2.5% 5.4% 6.7% 0.0% 6.3% 3.0% 5.0% 4.6% Quality of your subdivision 7.5% 8.1% 8.9% 5.6% 8.9% 9.1% 5.0% 8.0% Westlake as a retirement destination 0.0% 0.0% 6.7% 0.0% 1.3% 0.0% 0.0% 1.7% Number of publicly accessible parks & trails 3.8% 2.7% 0.0% 11.1% 1.3% 0.0% 0.0% 2.3% Subdivision amenities (airpark, golf club, parks, etc.) 5.0% 2.7% 4.4% 0.0% 7.6% 3.0% 0.0% 4.0% None chosen 10.0% 13.5% 24.4% 16.7% 12.7% 12.1% 0.0% 16.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 114
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? (top 3) N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. Sum of top 3 choices Sense of community 10.0% 16.2% 13.3% 27.8% 10.1% 12.1% 0.0% 12.6% Quality of life 47.5% 48.6% 31.1% 38.9% 46.8% 45.5% 50.0% 42.5% Small town feel 22.5% 27.0% 28.9% 16.7% 22.8% 39.4% 30.0% 24.7% Aesthetic appeal & high development standards 32.5% 27.0% 24.4% 5.6% 32.9% 27.3% 55.0% 27.6% Westlake Academy 45.0% 29.7% 20.0% 55.6% 20.3% 36.4% 65.0% 33.3% Access to other public schools (Keller, Northwest or Carroll ISD) 8.8% 8.1% 4.4% 5.6% 1.3% 27.3% 5.0% 8.6% Proximity to private schools 2.5% 2.7% 0.0% 0.0% 1.3% 3.0% 5.0% 1.7% Low crime rates/quality of public safety 31.3% 29.7% 22.2% 33.3% 26.6% 24.2% 40.0% 28.7% Employment opportunities in the Westlake area 3.8% 2.7% 0.0% 11.1% 1.3% 0.0% 0.0% 2.9% Access to DFW airport 15.0% 16.2% 26.7% 11.1% 24.1% 12.1% 25.0% 17.2% Access to major highways 2.5% 5.4% 6.7% 5.6% 3.8% 6.1% 0.0% 4.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 115
Q5. Which THREE of the reasons listed in Question 4 are the MOST IMPORTANT reasons why you will stay in Westlake for the next 5 years? (top 3) N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q5. Sum of top 3 choices (Cont.) Type of housing available 7.5% 5.4% 8.9% 0.0% 8.9% 9.1% 10.0% 7.5% Quality of your subdivision 30.0% 29.7% 17.8% 16.7% 39.2% 15.2% 15.0% 25.3% Westlake as a retirement destination 1.3% 0.0% 13.3% 0.0% 6.3% 0.0% 0.0% 4.0% Number of publicly accessible parks & trails 6.3% 2.7% 0.0% 11.1% 1.3% 6.1% 0.0% 3.4% Subdivision amenities (airpark, golf club, parks, etc.) 11.3% 13.5% 24.4% 27.8% 22.8% 6.1% 0.0% 14.4% None chosen 6.3% 10.8% 15.6% 5.6% 8.9% 9.1% 0.0% 12.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 116
Q6. Overall, how familiar are you with the following information? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q6-1. The Town's Comprehensive Plan Very familiar 12.5% 8.1% 22.2% 5.6% 13.9% 18.2% 20.0% 14.4% Somewhat familiar 58.8% 70.3% 53.3% 77.8% 60.8% 51.5% 50.0% 61.5% Not familiar 28.8% 21.6% 24.4% 16.7% 25.3% 30.3% 30.0% 24.1% Q6-2. The Town's Strategic Plan Very familiar 10.0% 8.1% 22.2% 5.6% 12.7% 21.2% 10.0% 13.2% Somewhat familiar 56.3% 70.3% 53.3% 77.8% 62.0% 42.4% 55.0% 60.3% Not familiar 33.8% 21.6% 24.4% 16.7% 25.3% 36.4% 35.0% 26.4% Q6-3. The Town's Vision, Values, & Mission Statements Very familiar 26.3% 10.8% 28.9% 22.2% 22.8% 30.3% 25.0% 23.0% Somewhat familiar 46.3% 81.1% 46.7% 66.7% 58.2% 42.4% 40.0% 56.3% Not familiar 27.5% 8.1% 24.4% 11.1% 19.0% 27.3% 35.0% 20.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 117
Q6. Overall, how familiar are you with the following information? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q6-4. The Town's lighting standards Very familiar 18.8% 16.2% 24.4% 11.1% 26.6% 9.1% 25.0% 19.0% Somewhat familiar 40.0% 64.9% 51.1% 55.6% 50.6% 36.4% 50.0% 51.7% Not familiar 41.3% 18.9% 24.4% 33.3% 22.8% 54.5% 25.0% 29.3% Q6-5. The Town's open space requirements for development Very familiar 20.0% 16.2% 31.1% 16.7% 30.4% 21.2% 10.0% 21.8% Somewhat familiar 43.8% 67.6% 51.1% 61.1% 45.6% 48.5% 55.0% 53.4% Not familiar 36.3% 16.2% 17.8% 22.2% 24.1% 30.3% 35.0% 24.7% Q6-6. Zoning standards within the Town Very familiar 15.0% 10.8% 24.4% 11.1% 17.7% 21.2% 15.0% 16.7% Somewhat familiar 48.8% 70.3% 60.0% 66.7% 55.7% 48.5% 60.0% 58.6% Not familiar 36.3% 18.9% 15.6% 22.2% 26.6% 30.3% 25.0% 24.7% Town of Westlake Resident Survey - Cross-Tabular DataPage 118
Q6. Overall, how familiar are you with the following information? N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q6-7. Allowed uses for existing planned development districts within the Town Very familiar 10.0% 10.8% 24.4% 16.7% 12.7% 18.2% 15.0% 14.4% Somewhat familiar 50.0% 56.8% 53.3% 61.1% 48.1% 54.5% 50.0% 54.6% Not familiar 40.0% 32.4% 22.2% 22.2% 39.2% 27.3% 35.0% 31.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 119
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q7-1. Decoration Day This year 1.4% 3.2% 7.0% 0.0% 5.4% 0.0% 0.0% 3.3% Last year 4.1% 9.7% 9.3% 18.8% 2.7% 3.1% 5.3% 6.6% 2 or more years ago 0.0% 29.0% 30.2% 31.3% 9.5% 18.8% 15.8% 15.8% Never, but I am aware of event/meeting 47.3% 41.9% 41.9% 31.3% 50.0% 40.6% 36.8% 43.4% Never, & I am not aware of event/meeting 47.3% 16.1% 11.6% 18.8% 32.4% 37.5% 42.1% 30.9% Q7-2. Any of the Master Works concert series events This year 2.7% 6.5% 2.3% 11.8% 2.7% 3.1% 0.0% 3.3% Last year 10.8% 9.7% 7.0% 29.4% 6.8% 6.3% 0.0% 9.2% 2 or more years ago 2.7% 9.7% 18.6% 11.8% 6.8% 12.5% 0.0% 9.9% Never, but I am aware of event/meeting 50.0% 58.1% 55.8% 41.2% 55.4% 53.1% 63.2% 52.6% Never, & I am not aware of event/meeting 33.8% 16.1% 16.3% 5.9% 28.4% 25.0% 36.8% 25.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 120
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q7-3. Other Westlake Historical Preservation Society events This year 2.7% 9.4% 9.3% 12.5% 4.1% 0.0% 15.8% 5.9% Last year 4.1% 18.8% 7.0% 31.3% 4.1% 6.3% 5.3% 8.6% 2 or more years ago 0.0% 9.4% 25.6% 18.8% 8.1% 9.4% 0.0% 9.9% Never, but I am aware of event/meeting 65.8% 59.4% 44.2% 37.5% 62.2% 65.6% 47.4% 56.6% Never, & I am not aware of event/meeting 27.4% 3.1% 14.0% 0.0% 21.6% 18.8% 31.6% 19.1% Q7-4. Westlake Historical Preservation Society's Classic Car Show This year 2.7% 6.3% 15.9% 5.9% 4.0% 6.3% 10.5% 7.1% Last year 12.2% 15.6% 9.1% 29.4% 5.3% 21.9% 10.5% 12.3% 2 or more years ago 9.5% 18.8% 11.4% 23.5% 9.3% 12.5% 5.3% 12.3% Never, but I am aware of event/meeting 48.6% 56.3% 50.0% 29.4% 58.7% 43.8% 47.4% 49.4% Never, & I am not aware of event/meeting 27.0% 3.1% 13.6% 11.8% 22.7% 15.6% 26.3% 18.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 121
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q7-5. Westlake Public Arts Society events This year 1.4% 3.2% 7.1% 7.1% 2.7% 3.1% 0.0% 3.4% Last year 1.4% 9.7% 2.4% 14.3% 1.3% 6.3% 0.0% 3.4% 2 or more years ago 0.0% 12.9% 14.3% 7.1% 6.7% 6.3% 0.0% 7.4% Never, but I am aware of event/meeting 58.9% 58.1% 57.1% 42.9% 61.3% 53.1% 68.4% 57.0% Never, & I am not aware of event/meeting 38.4% 16.1% 19.0% 28.6% 28.0% 31.3% 31.6% 28.9% Q7-6. Council Meeting This year 9.9% 12.5% 11.4% 5.9% 8.1% 26.7% 5.3% 11.3% Last year 11.3% 15.6% 13.6% 17.6% 6.8% 13.3% 21.1% 13.2% 2 or more years ago 2.8% 25.0% 31.8% 11.8% 16.2% 20.0% 21.1% 16.6% Never, but I am aware of event/meeting 63.4% 43.8% 31.8% 64.7% 58.1% 33.3% 31.6% 48.3% Never, & I am not aware of event/meeting 12.7% 3.1% 11.4% 0.0% 10.8% 6.7% 21.1% 10.6% Town of Westlake Resident Survey - Cross-Tabular DataPage 122
Q7. Please indicate the last time you attended each of the following events or meetings. (without "not provided") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q7-7. Board of Trustees Meeting This year 8.2% 9.7% 9.3% 6.3% 5.4% 18.8% 5.3% 9.3% Last year 2.7% 3.2% 7.0% 0.0% 2.7% 6.3% 5.3% 4.0% 2 or more years ago 1.4% 19.4% 16.3% 18.8% 8.1% 12.5% 5.3% 9.9% Never, but I am aware of event/meeting 68.5% 61.3% 51.2% 75.0% 66.2% 53.1% 57.9% 60.9% Never, & I am not aware of event/meeting 19.2% 6.5% 16.3% 0.0% 17.6% 9.4% 26.3% 15.9% Q7-8. Planning & Zoning Committee Meeting This year 9.6% 9.7% 11.4% 11.8% 9.5% 18.8% 5.3% 10.5% Last year 8.2% 6.5% 6.8% 5.9% 5.4% 9.4% 15.8% 7.2% 2 or more years ago 5.5% 19.4% 29.5% 23.5% 9.5% 18.8% 21.1% 16.4% Never, but I am aware of event/meeting 56.2% 64.5% 36.4% 58.8% 58.1% 46.9% 31.6% 50.7% Never, & I am not aware of event/meeting 20.5% 0.0% 15.9% 0.0% 17.6% 6.3% 26.3% 15.1% Town of Westlake Resident Survey - Cross-Tabular DataPage 123
Q8. Have you attended a public meeting in your neighborhood? (without "not provided") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q8. Have you attended a public meeting in your neighborhood Yes, within the past 12 months 46.3% 30.6% 38.6% 55.6% 34.6% 39.4% 45.0% 39.9% Yes, more than 12 months ago 17.5% 52.8% 31.8% 38.9% 32.1% 30.3% 15.0% 29.8% No, but I am aware of the meetings 23.8% 16.7% 20.5% 5.6% 24.4% 24.2% 25.0% 21.4% No, and I am not aware of the meetings 12.5% 0.0% 9.1% 0.0% 9.0% 6.1% 15.0% 8.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 124
Q8a. (If answered YES to Question 8) Was the meeting informative? (without "not provided") N=117 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q8a. Was the meeting informative Yes 89.8% 100.0% 86.7% 94.1% 88.2% 95.7% 83.3% 90.9% No 10.2% 0.0% 13.3% 5.9% 11.8% 4.3% 16.7% 9.1% Q8b. (If answered YES to Question 8) Did you have the opportunity to discuss your ideas/concerns? (without "not provided") N=117 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q8b. Did you have the opportunity to discuss your ideas/concerns Yes 93.9% 88.9% 85.7% 82.4% 87.8% 100.0% 91.7% 90.7% No 6.1% 11.1% 14.3% 17.6% 12.2% 0.0% 8.3% 9.3% Town of Westlake Resident Survey - Cross-Tabular DataPage 125
Q8c. (If answered NO to Question 8) Will you attend a neighborhood meeting in the future? (without "not provided") N=51 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q8c. Will you attend a neighborhood meeting in the future Yes 73.9% 80.0% 60.0% 0.0% 68.2% 75.0% 100.0% 71.8% No 26.1% 20.0% 40.0% 0.0% 31.8% 25.0% 0.0% 28.2% Q8d. (If answered NO to Question 8) Do you think these types of meeting are useful? (without "not provided") N=51 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q8d. Do you think these types of meeting are useful Yes 85.7% 100.0% 80.0% 0.0% 89.5% 88.9% 85.7% 86.5% No 14.3% 0.0% 20.0% 0.0% 10.5% 11.1% 14.3% 13.5% Town of Westlake Resident Survey - Cross-Tabular DataPage 126
Q9. In your opinion, how often should neighborhood meetings be held? (without "don't know") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q9. How often should neighborhood meetings be held Annually 48.5% 71.9% 62.2% 81.3% 52.3% 54.8% 52.6% 58.3% Twice a year 48.5% 25.0% 35.1% 18.8% 43.1% 45.2% 42.1% 38.8% Every other year 3.0% 3.1% 2.7% 0.0% 4.6% 0.0% 5.3% 2.9% Town of Westlake Resident Survey - Cross-Tabular DataPage 127
Q10. Do any children in grades K-12 live in your home? (without "not provided") N=174 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q10. Do any children in grades K-12 live in your home Yes 62.0% 41.7% 26.7% 50.0% 32.9% 81.8% 57.9% 47.6% No 38.0% 58.3% 73.3% 50.0% 67.1% 18.2% 42.1% 52.4% Q10a. (If answered YES to Question 10) Do any of these children currently attend Westlake Academy? N=80 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q10a. Do any of these children currently attend Westlake Academy Yes 73.5% 53.3% 58.3% 88.9% 73.1% 51.9% 54.5% 66.3% No 26.5% 46.7% 41.7% 11.1% 26.9% 48.1% 45.5% 33.8% Town of Westlake Resident Survey - Cross-Tabular DataPage 128
Q10d. (If answered NO to Question 10a) If your children previously attended Westlake Academy, are you considering re-enrolling them in the future? (without "not provided") N=27 Number of Years Lived in Westlake Subdivision Total Less than 5 Years 5 to 10 Years 11+ Years Stagecoach Hills Vaquero Glenwyck Farms Other Q10d. Are you considering re-enrolling them in the future Yes 0.0% 25.0% 33.3% 0.0% 0.0% 66.7% 0.0% 20.0% No 100.0% 75.0% 66.7% 100.0% 100.0% 33.3% 100.0% 80.0% Town of Westlake Resident Survey - Cross-Tabular DataPage 129