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ETC Institute Project Manager: Chris Tatham
725 West Frontier Circle Phone: 913-829-1215
Olathe, Kansas Fax: 913-829-1591
66061 E-mail: ctatham@etcinstitute.com September 2015 ...helping organizations make better decisions since 1982
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
A. Overall quality of public safety services (police, fire, and emergency medical)
Very satisfied 51.1% 55.4% 50.9% 50.0% 58.3% 37.7% 58.7% 52.6%
Satisfied 34.4% 39.8% 45.6% 50.0% 34.0% 45.3% 41.3% 39.2%
Neutral 13.3% 1.2% 3.5% 0.0% 6.8% 11.3% 0.0% 6.5%
Dissatisfied 0.0% 3.6% 0.0% 0.0% 0.0% 5.7% 0.0% 1.3%
Very Dissatisfied 1.1% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 1
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
B. Overall efforts by the Town to ensure the community is prepared for emergencies
Very satisfied 51.7% 64.3% 54.7% 48.0% 54.5% 46.2% 79.2% 57.0%
Satisfied 42.7% 35.7% 35.8% 40.0% 42.4% 50.0% 20.8% 38.6%
Neutral 3.4% 0.0% 9.4% 12.0% 3.0% 0.0% 0.0% 3.5%
Dissatisfied 2.2% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 2
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
C. Overall quality of maintenance of Town streets
Very satisfied 40.0% 57.5% 36.8% 11.5% 61.0% 22.8% 51.0% 45.1%
Satisfied 43.0% 27.6% 38.6% 65.4% 28.6% 43.9% 37.3% 37.0%
Neutral 9.0% 13.8% 15.8% 7.7% 6.7% 29.8% 3.9% 12.2%
Dissatisfied 6.0% 1.1% 8.8% 15.4% 3.8% 0.0% 7.8% 4.9%
Very Dissatisfied 2.0% 0.0% 0.0% 0.0% 0.0% 3.5% 0.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 3
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
D. Overall effectiveness of communication by the Town
Very satisfied 51.0% 62.1% 40.4% 34.6% 62.9% 42.1% 56.9% 52.8%
Satisfied 36.0% 33.3% 54.4% 61.5% 31.4% 50.9% 29.4% 39.0%
Neutral 13.0% 2.3% 5.3% 3.8% 5.7% 5.3% 11.8% 7.3%
Dissatisfied 0.0% 2.3% 0.0% 0.0% 0.0% 1.8% 2.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 4
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
E. Overall quality of utility services
Very satisfied 46.0% 44.8% 40.7% 26.9% 48.6% 36.8% 56.3% 44.4%
Satisfied 26.0% 26.4% 37.0% 53.8% 32.4% 22.8% 12.5% 28.8%
Neutral 18.0% 23.0% 16.7% 7.7% 14.3% 28.1% 25.0% 19.3%
Dissatisfied 10.0% 2.3% 0.0% 0.0% 3.8% 8.8% 6.3% 4.9%
Very Dissatisfied 0.0% 3.4% 5.6% 11.5% 1.0% 3.5% 0.0% 2.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 5
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
F. Overall quality of parks, trails, open spaces, streetscaping, and facilities
Very satisfied 43.0% 44.8% 40.4% 26.9% 52.4% 19.3% 60.8% 43.1%
Satisfied 29.0% 35.6% 47.4% 53.8% 27.6% 47.4% 29.4% 35.8%
Neutral 25.0% 12.6% 10.5% 15.4% 19.0% 21.1% 7.8% 17.1%
Dissatisfied 3.0% 4.6% 1.8% 3.8% 1.0% 8.8% 2.0% 3.3%
Very Dissatisfied 0.0% 2.3% 0.0% 0.0% 0.0% 3.5% 0.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 6
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
G. Overall quality of customer service by the Town
Very satisfied 53.9% 60.8% 43.8% 40.9% 53.7% 36.7% 77.1% 53.7%
Satisfied 38.2% 24.1% 52.1% 59.1% 36.8% 46.9% 18.8% 36.7%
Neutral 4.5% 15.2% 0.0% 0.0% 6.3% 16.3% 4.2% 7.3%
Dissatisfied 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.9%
Very Dissatisfied 3.4% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 1.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 7
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
H. Overall quality of enforcement of codes and ordinances
Very satisfied 45.9% 35.4% 40.0% 46.2% 41.4% 32.7% 46.9% 40.7%
Satisfied 38.8% 36.7% 36.4% 34.6% 36.8% 44.2% 32.7% 37.6%
Neutral 11.8% 22.8% 21.8% 15.4% 19.5% 19.2% 14.3% 18.1%
Dissatisfied 3.5% 5.1% 0.0% 0.0% 2.3% 3.8% 6.1% 3.2%
Very Dissatisfied 0.0% 0.0% 1.8% 3.8% 0.0% 0.0% 0.0% 0.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 8
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
I. Overall quality of government services provided by the Town of Westlake
Very satisfied 49.0% 40.5% 38.6% 26.9% 45.1% 30.4% 62.7% 43.5%
Satisfied 39.6% 40.5% 47.4% 57.7% 41.2% 51.8% 27.5% 41.8%
Neutral 8.3% 19.0% 5.3% 3.8% 10.8% 17.9% 9.8% 11.3%
Dissatisfied 2.1% 0.0% 8.8% 11.5% 2.0% 0.0% 0.0% 2.9%
Very Dissatisfied 1.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 9
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
J. Overall value you receive from your tax dollars and fees
Very satisfied 31.6% 35.3% 32.7% 42.9% 34.7% 19.6% 40.8% 32.9%
Satisfied 36.8% 35.3% 42.3% 23.8% 34.7% 44.6% 40.8% 37.6%
Neutral 21.1% 18.8% 21.2% 33.3% 19.8% 23.2% 16.3% 20.5%
Dissatisfied 6.3% 3.5% 3.8% 0.0% 4.0% 8.9% 0.0% 4.7%
Very Dissatisfied 4.2% 7.1% 0.0% 0.0% 6.9% 3.6% 2.0% 4.3%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 10
Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very
Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
K. Overall value of Westlake Academy to the Town
Very satisfied 53.2% 41.8% 38.2% 50.0% 46.3% 25.5% 68.6% 45.7%
Satisfied 19.1% 30.4% 32.7% 7.7% 21.1% 35.3% 25.5% 26.1%
Neutral 24.5% 16.5% 27.3% 38.5% 26.3% 29.4% 3.9% 22.6%
Dissatisfied 0.0% 7.6% 0.0% 0.0% 3.2% 3.9% 2.0% 2.6%
Very Dissatisfied 3.2% 3.8% 1.8% 3.8% 3.2% 5.9% 0.0% 3.0%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 11
Q2. The sum of the THREE the services listed above are the most important to you?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q2. Sum of Top 3 Choices
Overall quality of public safety services
(police, fire, and
73.0%
66.7%
71.2%
57.7%
81.0%
71.9%
60.4%
70.6%
Overall efforts by the Town to ensure
the community is prepared for
emergencies
11.0%
19.5%
16.9%
7.7%
26.7%
5.3%
9.4%
15.3%
Overall quality of maintenance of Town
streets
20.0%
14.9%
25.4%
15.4%
21.0%
24.6%
17.0%
19.8%
Overall effectiveness of communication
by the Town
19.0%
21.8%
11.9%
15.4%
21.9%
15.8%
17.0%
18.1%
Overall quality of utility services 21.0% 18.4% 27.1% 42.3% 18.1% 21.1% 17.0% 21.4%
Overall quality of parks, trails, open
spaces, streetscaping, and facilities
34.0%
31.0%
16.9%
15.4%
24.8%
40.4%
32.1%
29.0%
Overall quality of customer service by
the Town
2.0%
9.2%
5.1%
19.2%
4.8%
0.0%
5.7%
5.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 12
Q2. The sum of the THREE the services listed above are the most important to you?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q2. Sum of Top 3 Choices (Cont.)
Overall quality of enforcement of codes
and ordinances
7.0%
18.4%
20.3%
19.2%
17.1%
1.8%
20.8%
14.1%
Overall quality of government services
provided by the Town of Westlake
12.0%
16.1%
20.3%
23.1%
15.2%
14.0%
9.4%
15.3%
Overall value you receive from your tax
dollars and fees
13.0%
14.9%
15.3%
15.4%
11.4%
24.6%
3.8%
14.1%
Overall value of Westlake Academy to
the Town
56.0%
37.9%
22.0%
30.8%
28.6%
49.1%
62.3%
41.9%
None chosen 1.0% 3.4% 8.5% 11.5% 1.9% 3.5% 3.8% 3.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 13
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
A. Quality of local police protection
Very satisfied 45.9% 46.3% 49.1% 42.3% 44.9% 36.8% 64.7% 46.4%
Satisfied 30.6% 37.8% 33.3% 42.3% 40.8% 31.6% 19.6% 34.3%
Neutral 15.3% 9.8% 12.3% 15.4% 8.2% 14.0% 15.7% 12.6%
Dissatisfied 2.0% 6.1% 5.3% 0.0% 2.0% 14.0% 0.0% 4.2%
Very Dissatisfied 6.1% 0.0% 0.0% 0.0% 4.1% 3.5% 0.0% 2.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 14
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
B. Visibility of police in neighborhoods
Very satisfied 36.4% 36.8% 37.3% 34.6% 37.5% 24.6% 49.1% 36.4%
Satisfied 31.3% 35.6% 32.2% 26.9% 36.5% 40.4% 22.6% 33.6%
Neutral 14.1% 18.4% 25.4% 30.8% 12.5% 22.8% 17.0% 18.2%
Dissatisfied 10.1% 9.2% 5.1% 7.7% 9.6% 5.3% 11.3% 8.5%
Very Dissatisfied 8.1% 0.0% 0.0% 0.0% 3.8% 7.0% 0.0% 3.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 15
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
C. How quickly police respond to emergencies
Very satisfied 54.4% 58.3% 66.7% 38.9% 58.7% 46.5% 84.4% 58.9%
Satisfied 38.6% 25.0% 25.6% 50.0% 34.9% 32.6% 9.4% 30.4%
Neutral 0.0% 11.7% 7.7% 11.1% 0.0% 14.0% 6.3% 6.3%
Dissatisfied 5.3% 5.0% 0.0% 0.0% 4.8% 7.0% 0.0% 3.8%
Very Dissatisfied 1.8% 0.0% 0.0% 0.0% 1.6% 0.0% 0.0% 0.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 16
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
D. Efforts of the Town to prevent crime
Very satisfied 39.3% 43.5% 53.6% 46.2% 42.6% 29.1% 71.1% 44.9%
Satisfied 40.5% 48.2% 21.4% 34.6% 47.9% 36.4% 22.2% 38.3%
Neutral 4.8% 3.5% 17.9% 3.8% 2.1% 21.8% 4.4% 7.5%
Dissatisfied 8.3% 4.7% 3.6% 15.4% 3.2% 5.5% 2.2% 5.7%
Very Dissatisfied 7.1% 0.0% 3.6% 0.0% 4.3% 7.3% 0.0% 3.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 17
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
E. Level of traffic enforcement
Very satisfied 46.9% 49.4% 33.9% 38.5% 50.5% 35.2% 41.5% 44.4%
Satisfied 30.2% 30.1% 25.4% 26.9% 26.3% 38.9% 28.3% 28.9%
Neutral 15.6% 18.1% 15.3% 15.4% 15.2% 20.4% 18.9% 16.7%
Dissatisfied 3.1% 2.4% 23.7% 15.4% 4.0% 5.6% 11.3% 7.9%
Very Dissatisfied 4.2% 0.0% 1.7% 3.8% 4.0% 0.0% 0.0% 2.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 18
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - FIRE & MEDICAL
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
F. Quality of fire services
Very satisfied 58.2% 71.2% 50.0% 43.5% 67.6% 41.2% 75.0% 60.1%
Satisfied 25.5% 23.7% 25.0% 21.7% 29.6% 47.1% 0.0% 25.0%
Neutral 12.7% 5.1% 17.3% 34.8% 2.8% 5.9% 19.4% 11.3%
Dissatisfied 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% 5.6% 1.2%
Very Dissatisfied 3.6% 0.0% 3.8% 0.0% 0.0% 5.9% 0.0% 2.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 19
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - FIRE & MEDICAL
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
G. Quality of emergency medical services
Very satisfied 70.9% 78.7% 58.1% 62.5% 76.6% 52.6% 87.1% 70.2%
Satisfied 10.9% 18.0% 23.3% 20.8% 17.2% 31.6% 0.0% 17.4%
Neutral 10.9% 3.3% 14.0% 16.7% 6.3% 5.3% 6.5% 8.7%
Dissatisfied 3.6% 0.0% 4.7% 0.0% 0.0% 5.3% 6.5% 2.5%
Very Dissatisfied 3.6% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 20
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - FIRE & MEDICAL
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
H. Response time of fire and emergency medical services personnel
Very satisfied 60.0% 77.4% 62.8% 31.8% 83.6% 58.8% 72.7% 66.9%
Satisfied 12.0% 17.0% 23.3% 31.8% 7.3% 23.5% 21.2% 17.6%
Neutral 28.0% 5.7% 9.3% 36.4% 9.1% 17.6% 6.1% 14.2%
Dissatisfied 0.0% 0.0% 4.7% 0.0% 0.0% 0.0% 0.0% 1.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 21
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - EMERGENCY
PREPAREDNESS
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
I. Response efforts by the Town Staff during extreme weather conditions
Very satisfied 46.6% 64.5% 49.0% 46.2% 53.1% 31.9% 79.5% 53.0%
Satisfied 42.0% 26.3% 41.2% 42.3% 40.6% 48.9% 15.9% 36.9%
Neutral 8.0% 5.3% 0.0% 0.0% 3.1% 12.8% 4.5% 5.1%
Dissatisfied 3.4% 0.0% 9.8% 11.5% 3.1% 0.0% 0.0% 3.7%
Very Dissatisfied 0.0% 3.9% 0.0% 0.0% 0.0% 6.4% 0.0% 1.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 22
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - EMERGENCY
PREPAREDNESS
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
J. Efforts by the Town Staff to inform residents of hazardous road conditions, potential inclement weather & closures
Very satisfied 63.5% 54.1% 34.0% 52.0% 53.4% 46.2% 63.3% 53.0%
Satisfied 27.1% 34.1% 37.7% 24.0% 37.9% 34.6% 28.6% 32.6%
Neutral 9.4% 8.2% 22.6% 12.0% 8.7% 13.5% 8.2% 11.9%
Dissatisfied 0.0% 3.5% 5.7% 12.0% 0.0% 5.8% 0.0% 2.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 23
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
K. Condition of major streets in Westlake
Very satisfied 38.0% 62.1% 47.5% 34.6% 56.2% 15.8% 77.4% 48.8%
Satisfied 44.0% 31.0% 30.5% 42.3% 35.2% 63.2% 7.5% 36.3%
Neutral 13.0% 4.6% 11.9% 7.7% 6.7% 14.0% 13.2% 9.7%
Dissatisfied 2.0% 2.3% 10.2% 15.4% 1.0% 3.5% 1.9% 4.0%
Very Dissatisfied 3.0% 0.0% 0.0% 0.0% 1.0% 3.5% 0.0% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 24
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
L. Condition of streets in your neighborhood
Very satisfied 28.0% 52.9% 29.1% 0.0% 56.3% 14.5% 47.2% 37.3%
Satisfied 55.0% 34.5% 36.4% 42.3% 38.8% 58.2% 34.0% 43.4%
Neutral 6.0% 5.7% 16.4% 26.9% 2.9% 10.9% 7.5% 8.2%
Dissatisfied 11.0% 4.6% 12.7% 19.2% 1.9% 12.7% 11.3% 9.0%
Very Dissatisfied 0.0% 2.3% 5.5% 11.5% 0.0% 3.6% 0.0% 2.0%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 25
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
M. Cleanliness of streets and other public areas
Very satisfied 55.0% 52.9% 33.9% 26.9% 60.0% 40.4% 54.7% 49.2%
Satisfied 28.0% 39.1% 45.8% 34.6% 28.6% 54.4% 28.3% 36.3%
Neutral 12.0% 6.9% 15.3% 26.9% 8.6% 5.3% 11.3% 10.9%
Dissatisfied 2.0% 1.1% 5.1% 11.5% 1.9% 0.0% 1.9% 2.4%
Very Dissatisfied 3.0% 0.0% 0.0% 0.0% 1.0% 0.0% 3.8% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 26
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION
SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
N. Traffic flow and congestion management in Westlake
Very satisfied 27.6% 32.2% 20.3% 7.7% 40.0% 12.3% 31.4% 27.2%
Satisfied 49.0% 36.8% 42.4% 57.7% 34.3% 52.6% 47.1% 43.5%
Neutral 19.4% 16.1% 25.4% 23.1% 13.3% 28.1% 17.6% 19.5%
Dissatisfied 4.1% 13.8% 8.5% 11.5% 11.4% 7.0% 3.9% 8.5%
Very Dissatisfied 0.0% 1.1% 3.4% 0.0% 1.0% 0.0% 0.0% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 27
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
O. Efforts by the Town to keep you informed about Council meetings, Town projects, issues, and events
Very satisfied 59.0% 54.0% 47.4% 46.2% 61.0% 52.6% 51.0% 54.5%
Satisfied 35.0% 42.5% 42.1% 53.8% 37.1% 42.1% 33.3% 39.4%
Neutral 5.0% 3.4% 7.0% 0.0% 1.0% 5.3% 15.7% 4.9%
Dissatisfied 0.0% 0.0% 3.5% 0.0% 0.0% 0.0% 0.0% 0.8%
Very Dissatisfied 1.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 28
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
P. Timeliness of information provided by the Town
Very satisfied 45.0% 48.3% 36.8% 46.2% 51.4% 31.6% 45.1% 44.3%
Satisfied 43.0% 48.3% 49.1% 50.0% 41.9% 52.6% 47.1% 46.3%
Neutral 11.0% 3.4% 8.8% 0.0% 5.7% 15.8% 7.8% 7.7%
Dissatisfied 0.0% 0.0% 5.3% 3.8% 0.0% 0.0% 0.0% 1.2%
Very Dissatisfied 1.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 29
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q. Completeness of the information provided by the Town
Very satisfied 40.8% 36.8% 40.0% 46.2% 42.7% 29.8% 40.8% 39.3%
Satisfied 42.9% 50.6% 41.8% 50.0% 46.6% 45.6% 40.8% 45.5%
Neutral 12.2% 11.5% 10.9% 3.8% 9.7% 19.3% 12.2% 11.6%
Dissatisfied 1.0% 1.1% 7.3% 0.0% 0.0% 1.8% 6.1% 2.5%
Very Dissatisfied 3.1% 0.0% 0.0% 0.0% 1.0% 3.5% 0.0% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 30
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
R. Usefulness of the Westlake Wire communications
Very satisfied 38.6% 52.6% 29.6% 46.2% 41.5% 32.6% 47.7% 41.0%
Satisfied 47.0% 37.2% 48.1% 42.3% 40.4% 50.0% 47.7% 44.2%
Neutral 13.3% 10.3% 22.2% 11.5% 18.1% 15.2% 4.5% 14.3%
Very Dissatisfied 1.2% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 31
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
S. Usefulness of social media efforts
Very satisfied 41.8% 35.2% 26.5% 48.0% 33.8% 26.8% 42.4% 35.1%
Satisfied 29.9% 38.9% 53.1% 52.0% 35.3% 39.0% 42.4% 39.2%
Neutral 11.9% 25.9% 20.4% 0.0% 23.5% 17.1% 15.2% 18.7%
Dissatisfied 10.4% 0.0% 0.0% 0.0% 1.5% 17.1% 0.0% 4.7%
Very Dissatisfied 6.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 2.3%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 32
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
T. Ease of use of the Town's website
Very satisfied 33.3% 35.9% 24.5% 38.5% 31.0% 18.0% 48.9% 31.8%
Satisfied 34.6% 42.3% 41.5% 53.8% 38.1% 54.0% 19.1% 39.7%
Neutral 25.9% 16.7% 30.2% 7.7% 26.2% 18.0% 27.7% 23.4%
Dissatisfied 2.5% 5.1% 3.8% 0.0% 1.2% 10.0% 4.3% 3.7%
Very Dissatisfied 3.7% 0.0% 0.0% 0.0% 3.6% 0.0% 0.0% 1.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 33
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
U. Availability/Accessibility of Town records
Very satisfied 31.9% 43.6% 23.7% 34.8% 28.0% 33.3% 44.0% 33.1%
Satisfied 34.0% 46.2% 39.5% 52.2% 40.0% 41.7% 28.0% 39.5%
Neutral 23.4% 7.7% 31.6% 13.0% 24.0% 16.7% 20.0% 21.0%
Dissatisfied 4.3% 2.6% 5.3% 0.0% 2.0% 8.3% 8.0% 4.0%
Very Dissatisfied 6.4% 0.0% 0.0% 0.0% 6.0% 0.0% 0.0% 2.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 34
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION &
CITIZEN ENGAGEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
V. Opportunities provided for public input
Very satisfied 44.2% 53.3% 27.3% 38.5% 42.9% 43.6% 46.9% 42.7%
Satisfied 32.6% 30.7% 54.5% 57.7% 33.3% 41.8% 30.6% 38.1%
Neutral 15.1% 12.0% 9.1% 0.0% 20.2% 5.5% 14.3% 12.4%
Dissatisfied 2.3% 4.0% 0.0% 0.0% 0.0% 5.5% 4.1% 2.3%
Very Dissatisfied 5.8% 0.0% 9.1% 3.8% 3.6% 3.6% 4.1% 4.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 35
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - PARKS & RECREATION
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
W. Maintenance of Town-owned Glenwyck Park
Very satisfied 20.4% 25.0% 35.6% 15.8% 34.1% 14.0% 43.6% 26.7%
Satisfied 42.6% 45.0% 20.0% 31.6% 47.7% 28.1% 41.0% 36.6%
Neutral 27.8% 23.3% 42.2% 47.4% 18.2% 45.6% 10.3% 30.4%
Dissatisfied 5.6% 3.3% 2.2% 5.3% 0.0% 5.3% 5.1% 3.7%
Very Dissatisfied 3.7% 3.3% 0.0% 0.0% 0.0% 7.0% 0.0% 2.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 36
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - PARKS & RECREATION
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
X. Number of publicly-accessible parks and trails
Very satisfied 28.0% 30.3% 34.6% 30.4% 29.2% 22.8% 40.0% 30.5%
Satisfied 41.9% 51.3% 26.9% 26.1% 47.2% 47.4% 34.0% 41.3%
Neutral 12.9% 18.4% 30.8% 39.1% 15.7% 19.3% 14.0% 19.3%
Dissatisfied 12.9% 0.0% 1.9% 4.3% 3.4% 10.5% 6.0% 5.8%
Very Dissatisfied 4.3% 0.0% 5.8% 0.0% 4.5% 0.0% 6.0% 3.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 37
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - PARKS & RECREATION
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Y. Maintenance of streetscaping and open spaces
Very satisfied 37.8% 38.8% 41.1% 30.4% 43.6% 28.1% 47.2% 39.0%
Satisfied 35.7% 43.5% 21.4% 26.1% 32.7% 43.9% 34.0% 35.3%
Neutral 20.4% 12.9% 35.7% 39.1% 16.8% 24.6% 17.0% 21.2%
Dissatisfied 5.1% 3.5% 1.8% 4.3% 5.0% 3.5% 1.9% 3.7%
Very Dissatisfied 1.0% 1.2% 0.0% 0.0% 2.0% 0.0% 0.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 38
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Z. Residential trash collection services
Very satisfied 50.0% 43.7% 49.1% 42.3% 53.3% 43.9% 44.9% 47.5%
Satisfied 30.6% 47.1% 36.8% 50.0% 35.2% 33.3% 42.9% 38.1%
Neutral 13.3% 5.7% 10.5% 7.7% 5.7% 17.5% 12.2% 9.8%
Very Dissatisfied 6.1% 3.4% 3.5% 0.0% 5.7% 5.3% 0.0% 4.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 39
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
AA. Curbside recycling services
Very satisfied 50.0% 51.2% 43.9% 42.3% 57.8% 45.6% 40.8% 49.0%
Satisfied 34.7% 36.9% 36.8% 50.0% 30.4% 35.1% 40.8% 36.1%
Neutral 7.1% 6.0% 14.0% 7.7% 6.9% 3.5% 18.4% 8.3%
Dissatisfied 5.1% 6.0% 1.8% 0.0% 2.0% 15.8% 0.0% 4.6%
Very Dissatisfied 3.1% 0.0% 3.5% 0.0% 2.9% 0.0% 0.0% 2.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 40
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
BB. Yard waste & bulky item removal services
Very satisfied 51.9% 34.3% 53.1% 42.3% 48.8% 46.0% 44.7% 45.5%
Satisfied 29.9% 52.9% 16.3% 34.6% 30.0% 38.0% 44.7% 34.8%
Neutral 11.7% 10.0% 24.5% 23.1% 15.0% 8.0% 10.5% 14.1%
Dissatisfied 3.9% 2.9% 2.0% 0.0% 3.8% 8.0% 0.0% 3.5%
Very Dissatisfied 2.6% 0.0% 4.1% 0.0% 2.5% 0.0% 0.0% 2.0%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 41
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
CC. Town efforts to promote water conservation and protect water resources
Very satisfied 35.2% 30.5% 37.3% 26.9% 29.5% 35.8% 44.9% 33.9%
Satisfied 46.6% 51.2% 40.7% 46.2% 44.2% 50.9% 49.0% 47.0%
Neutral 14.8% 17.1% 20.3% 26.9% 23.2% 9.4% 6.1% 17.0%
Dissatisfied 3.4% 1.2% 1.7% 0.0% 3.2% 3.8% 0.0% 2.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 42
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
DD. Household hazardous waste disposal service
Very satisfied 28.6% 17.0% 28.2% 13.0% 25.0% 26.9% 31.0% 23.9%
Satisfied 33.3% 47.2% 41.0% 60.9% 34.6% 46.2% 37.9% 41.0%
Neutral 28.6% 30.2% 23.1% 26.1% 26.9% 15.4% 31.0% 27.6%
Dissatisfied 2.4% 0.0% 2.6% 0.0% 3.8% 0.0% 0.0% 1.5%
Very Dissatisfied 7.1% 5.7% 5.1% 0.0% 9.6% 11.5% 0.0% 6.0%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 43
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
EE. Efforts by the Town to manage storm water run-off
Very satisfied 33.7% 39.7% 15.9% 0.0% 42.0% 29.3% 31.7% 31.9%
Satisfied 33.7% 41.3% 36.4% 15.4% 33.3% 41.5% 53.7% 36.6%
Neutral 18.1% 15.9% 29.5% 34.6% 17.3% 24.4% 12.2% 19.9%
Dissatisfied 8.4% 1.6% 9.1% 34.6% 3.7% 0.0% 0.0% 6.3%
Very Dissatisfied 6.0% 1.6% 9.1% 15.4% 3.7% 4.9% 2.4% 5.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 44
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
FF. Quality of (drinking) water utility services
Very satisfied 34.1% 38.0% 38.6% 23.1% 33.7% 35.8% 49.0% 36.7%
Satisfied 49.5% 51.9% 42.1% 69.2% 49.5% 35.8% 51.0% 48.0%
Neutral 15.4% 7.6% 14.0% 7.7% 12.6% 24.5% 0.0% 12.7%
Dissatisfied 1.1% 0.0% 5.3% 0.0% 4.2% 0.0% 0.0% 1.7%
Very Dissatisfied 0.0% 2.5% 0.0% 0.0% 0.0% 3.8% 0.0% 0.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 45
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
GG. Level of participation by Town Staff in community events/neighborhood meetings
Very satisfied 48.1% 58.3% 36.7% 30.8% 47.5% 41.5% 73.2% 49.0%
Satisfied 43.2% 29.2% 28.6% 42.3% 48.8% 35.8% 4.9% 34.8%
Neutral 7.4% 12.5% 30.6% 26.9% 3.8% 20.8% 22.0% 14.7%
Very Dissatisfied 1.2% 0.0% 4.1% 0.0% 0.0% 1.9% 0.0% 1.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 46
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
HH. Timeliness of Town Staff to concerns/issues (<24 hours)
Very satisfied 40.3% 55.2% 44.9% 34.6% 39.0% 33.3% 85.0% 46.7%
Satisfied 39.0% 31.3% 26.5% 30.8% 42.9% 50.0% 0.0% 33.3%
Neutral 10.4% 13.4% 22.4% 30.8% 10.4% 12.5% 15.0% 14.4%
Dissatisfied 6.5% 0.0% 2.0% 3.8% 3.9% 4.2% 0.0% 3.1%
Very Dissatisfied 3.9% 0.0% 4.1% 0.0% 3.9% 0.0% 0.0% 2.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 47
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
II. Friendliness of Town Staff
Very satisfied 59.1% 68.8% 42.0% 34.6% 69.1% 40.4% 71.7% 58.6%
Satisfied 35.5% 27.3% 48.0% 65.4% 27.7% 48.1% 23.9% 35.6%
Neutral 5.4% 3.9% 6.0% 0.0% 3.2% 11.5% 4.3% 5.0%
Very Dissatisfied 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 48
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
JJ. Municipal court services
Very satisfied 55.1% 54.3% 28.3% 35.0% 50.7% 35.3% 65.6% 47.6%
Satisfied 26.5% 40.0% 50.0% 35.0% 34.2% 58.8% 28.1% 38.6%
Neutral 18.4% 5.7% 17.4% 30.0% 15.1% 5.9% 6.3% 12.7%
Dissatisfied 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 49
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
KK. Jury service experience
Very satisfied 58.2% 61.8% 16.3% 20.0% 52.4% 43.3% 56.8% 48.0%
Satisfied 27.3% 25.0% 55.1% 55.0% 28.0% 43.3% 32.4% 34.1%
Neutral 12.7% 11.8% 20.4% 25.0% 17.1% 6.7% 10.8% 14.5%
Dissatisfied 0.0% 1.5% 8.2% 0.0% 1.2% 6.7% 0.0% 2.9%
Very Dissatisfied 1.8% 0.0% 0.0% 0.0% 1.2% 0.0% 0.0% 0.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 50
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CODE ENFORCEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
LL. Enforcing the exterior appearance and maintenance regulations for property
Very satisfied 45.5% 51.5% 27.1% 26.9% 50.5% 30.2% 42.0% 42.4%
Satisfied 40.9% 29.4% 37.3% 34.6% 41.8% 41.9% 28.0% 36.4%
Neutral 9.1% 5.9% 30.5% 34.6% 5.5% 18.6% 12.0% 13.8%
Dissatisfied 4.5% 10.3% 5.1% 3.8% 2.2% 4.7% 18.0% 6.5%
Very Dissatisfied 0.0% 2.9% 0.0% 0.0% 0.0% 4.7% 0.0% 0.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 51
Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means
"Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CODE ENFORCEMENT
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
MM. Enforcing sign regulations
Very satisfied 43.3% 53.1% 30.5% 26.9% 45.0% 33.3% 52.5% 42.7%
Satisfied 46.3% 40.6% 33.9% 26.9% 48.8% 53.8% 27.5% 40.6%
Neutral 10.4% 1.6% 27.1% 34.6% 5.0% 12.8% 10.0% 12.5%
Dissatisfied 0.0% 4.7% 8.5% 11.5% 1.3% 0.0% 10.0% 4.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 52
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
A. Sense of community
Extremely Important 52.0% 34.1% 36.2% 40.0% 39.0% 34.5% 50.9% 41.6%
Very Important 25.0% 38.8% 25.9% 36.0% 23.8% 50.9% 18.9% 30.2%
Important 9.0% 16.5% 17.2% 12.0% 17.1% 9.1% 13.2% 13.5%
Less Important 7.0% 10.6% 3.4% 0.0% 13.3% 1.8% 7.5% 7.8%
Not Important 7.0% 0.0% 17.2% 12.0% 6.7% 3.6% 9.4% 6.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 53
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
B. Quality of life
Extremely Important 77.0% 74.7% 50.0% 60.0% 77.1% 63.2% 64.2% 69.2%
Very Important 21.0% 19.5% 43.1% 40.0% 16.2% 35.1% 28.3% 25.9%
Important 0.0% 5.7% 3.4% 0.0% 2.9% 1.8% 7.5% 3.2%
Less Important 0.0% 0.0% 3.4% 0.0% 1.9% 0.0% 0.0% 0.8%
Not Important 2.0% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 54
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
C. Small town feel
Extremely Important 55.0% 47.1% 61.1% 61.9% 38.1% 59.6% 69.8% 53.1%
Very Important 25.0% 34.5% 25.9% 14.3% 37.1% 31.6% 15.1% 28.8%
Important 7.0% 11.5% 3.7% 0.0% 10.5% 3.5% 11.3% 7.8%
Less Important 6.0% 3.4% 9.3% 14.3% 8.6% 0.0% 3.8% 5.8%
Not Important 7.0% 3.4% 0.0% 9.5% 5.7% 5.3% 0.0% 4.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 55
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
D. Aesthetic appeal & high development standards
Extremely Important 88.8% 62.1% 48.1% 52.4% 73.3% 63.2% 76.5% 69.7%
Very Important 6.1% 23.0% 31.5% 23.8% 13.3% 28.1% 11.8% 17.8%
Important 4.1% 11.5% 3.7% 9.5% 9.5% 5.3% 3.9% 7.1%
Less Important 1.0% 0.0% 13.0% 14.3% 1.0% 0.0% 7.8% 3.3%
Not Important 0.0% 3.4% 3.7% 0.0% 2.9% 3.5% 0.0% 2.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 56
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
E. Westlake Academy
Extremely Important 58.0% 42.9% 21.6% 38.1% 38.8% 43.6% 64.7% 45.1%
Very Important 16.0% 20.2% 31.4% 14.3% 17.5% 29.1% 17.6% 20.7%
Important 7.0% 16.7% 15.7% 14.3% 14.6% 10.9% 5.9% 12.2%
Less Important 2.0% 9.5% 15.7% 14.3% 9.7% 9.1% 0.0% 7.6%
Not Important 17.0% 10.7% 15.7% 19.0% 19.4% 7.3% 11.8% 14.3%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 57
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
F. Access to other public schools (Keller, Northwest or Carroll ISD)
Extremely Important 34.4% 20.9% 23.1% 15.8% 11.5% 56.1% 26.5% 26.7%
Very Important 4.2% 25.6% 26.9% 0.0% 10.6% 26.3% 30.6% 17.4%
Important 35.4% 16.3% 15.4% 0.0% 31.7% 10.5% 30.6% 23.7%
Less Important 11.5% 9.3% 7.7% 47.4% 11.5% 3.5% 0.0% 9.7%
Not Important 14.6% 27.9% 26.9% 36.8% 34.6% 3.5% 12.2% 22.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 58
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
G. Proximity to private schools
Extremely Important 12.8% 36.1% 10.6% 0.0% 22.8% 18.9% 23.9% 20.8%
Very Important 10.6% 15.7% 19.1% 15.8% 16.8% 1.9% 23.9% 14.2%
Important 18.1% 18.1% 17.0% 15.8% 17.8% 20.8% 13.0% 17.7%
Less Important 23.4% 8.4% 2.1% 31.6% 11.9% 18.9% 6.5% 13.7%
Not Important 35.1% 21.7% 51.1% 36.8% 30.7% 39.6% 32.6% 33.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 59
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
H. Low crime rates/quality of public safety
Extremely Important 80.6% 69.0% 53.7% 66.7% 77.1% 49.1% 80.4% 70.1%
Very Important 7.1% 19.5% 35.2% 19.0% 11.4% 35.1% 9.8% 17.8%
Important 2.0% 6.9% 1.9% 0.0% 5.7% 3.5% 3.9% 4.1%
Less Important 2.0% 0.0% 0.0% 0.0% 0.0% 3.5% 0.0% 0.8%
Not Important 8.2% 4.6% 9.3% 14.3% 5.7% 8.8% 5.9% 7.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 60
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
I. Employment opportunities in the Westlake area
Extremely Important 15.6% 12.8% 9.3% 21.1% 10.6% 10.5% 13.7% 13.0%
Very Important 8.3% 7.0% 22.2% 15.8% 8.7% 8.8% 17.6% 10.9%
Important 16.7% 9.3% 14.8% 0.0% 15.4% 12.3% 13.7% 13.4%
Less Important 33.3% 32.6% 14.8% 31.6% 31.7% 36.8% 17.6% 29.0%
Not Important 26.0% 38.4% 38.9% 31.6% 33.7% 31.6% 37.3% 33.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 61
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
J. Access to DFW airport
Extremely Important 43.9% 37.9% 44.8% 28.0% 51.4% 38.6% 27.5% 41.6%
Very Important 28.6% 32.2% 36.2% 60.0% 23.8% 42.1% 27.5% 31.8%
Important 18.4% 10.3% 13.8% 0.0% 12.4% 10.5% 27.5% 14.3%
Less Important 6.1% 10.3% 0.0% 0.0% 5.7% 5.3% 13.7% 6.5%
Not Important 3.1% 9.2% 5.2% 12.0% 6.7% 3.5% 3.9% 5.7%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 62
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
K. Access to major highways
Extremely Important 48.0% 42.5% 57.4% 47.6% 53.3% 49.1% 31.4% 47.7%
Very Important 31.6% 28.7% 22.2% 42.9% 30.5% 31.6% 21.6% 29.0%
Important 17.3% 18.4% 20.4% 9.5% 15.2% 17.5% 27.5% 18.3%
Less Important 3.1% 8.0% 0.0% 0.0% 0.0% 0.0% 19.6% 4.1%
Not Important 0.0% 2.3% 0.0% 0.0% 1.0% 1.8% 0.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 63
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
L. Type of housing available
Extremely Important 56.1% 52.9% 26.4% 32.0% 51.4% 57.9% 34.8% 48.3%
Very Important 25.5% 24.1% 34.0% 28.0% 23.8% 31.6% 30.4% 26.7%
Important 11.2% 18.4% 11.3% 20.0% 14.3% 10.5% 17.4% 14.2%
Less Important 2.0% 4.6% 13.2% 12.0% 5.7% 0.0% 4.3% 5.4%
Not Important 5.1% 0.0% 15.1% 8.0% 4.8% 0.0% 13.0% 5.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 64
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
M. Quality of your subdivision
Extremely Important 89.6% 74.4% 46.0% 73.7% 85.6% 64.9% 61.7% 74.4%
Very Important 5.2% 16.3% 38.0% 15.8% 11.5% 24.6% 14.9% 16.2%
Important 5.2% 5.8% 0.0% 10.5% 0.0% 10.5% 6.4% 4.7%
Less Important 0.0% 3.5% 6.0% 0.0% 2.9% 0.0% 6.4% 2.6%
Not Important 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 10.6% 2.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 65
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
N. Westlake as a retirement destination
Extremely Important 22.8% 36.9% 18.9% 26.3% 35.6% 11.3% 30.6% 27.1%
Very Important 9.8% 7.1% 32.1% 31.6% 9.9% 15.1% 10.2% 14.0%
Important 12.0% 10.7% 18.9% 10.5% 12.9% 9.4% 16.3% 13.1%
Less Important 19.6% 29.8% 9.4% 31.6% 19.8% 20.8% 22.4% 21.0%
Not Important 35.9% 15.5% 20.8% 0.0% 21.8% 43.4% 20.4% 24.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 66
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
O. Number of publicly accessible parks & trails
Extremely Important 28.1% 20.7% 24.1% 33.3% 17.1% 27.3% 31.4% 24.3%
Very Important 28.1% 32.2% 27.8% 42.9% 28.6% 30.9% 21.6% 29.3%
Important 19.8% 24.1% 25.9% 9.5% 15.2% 27.3% 37.3% 22.6%
Less Important 10.4% 18.4% 5.6% 0.0% 22.9% 7.3% 5.9% 13.0%
Not Important 13.5% 4.6% 16.7% 14.3% 16.2% 7.3% 3.9% 10.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 67
Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please
circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know")
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
P. Subdivision amenities (airpark, golf club, parks, etc.)
Extremely Important 47.4% 47.7% 37.0% 57.1% 70.2% 17.5% 14.6% 45.1%
Very Important 16.8% 24.4% 22.2% 19.0% 12.5% 42.1% 16.7% 20.7%
Important 22.1% 7.0% 16.7% 9.5% 9.6% 26.3% 18.8% 15.2%
Less Important 12.6% 18.6% 11.1% 0.0% 6.7% 10.5% 41.7% 14.8%
Not Important 1.1% 2.3% 13.0% 14.3% 1.0% 3.5% 8.3% 4.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 68
Q5. The sum of the THREE reasons listed above are the most important reasons why you will stay in Westlake for the next 5 years?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q5. Most Important
Sense of community 11.0% 9.2% 18.6% 23.1% 3.8% 26.3% 9.4% 12.1%
Quality of life 51.0% 33.3% 30.5% 53.8% 45.7% 33.3% 30.2% 39.9%
Small town feel 32.0% 26.4% 42.4% 50.0% 13.3% 38.6% 52.8% 32.3%
Aesthetic appeal & high development
standards
30.0%
31.0%
28.8%
7.7%
36.2%
21.1%
34.0%
30.2%
Westlake Academy 50.0% 26.4% 11.9% 30.8% 27.6% 33.3% 47.2% 32.7%
Access to other public schools (Keller,
Northwest or Carroll ISD)
16.0%
1.1%
3.4%
0.0%
0.0%
31.6%
3.8%
8.1%
Proximity to private schools 2.0% 4.6% 0.0% 0.0% 3.8% 0.0% 3.8% 2.4%
Low crime rates/quality of public safety 40.0% 27.6% 18.6% 19.2% 37.1% 33.3% 24.5% 30.6%
Employment opportunities in the
Westlake area
3.0%
0.0%
0.0%
0.0%
2.9%
0.0%
0.0%
1.2%
Access to DFW airport 14.0% 19.5% 30.5% 30.8% 25.7% 12.3% 9.4% 19.8%
Access to major highways 1.0% 8.0% 22.0% 23.1% 6.7% 8.8% 0.0% 8.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 69
Q5. The sum of the THREE reasons listed above are the most important reasons why you will stay in Westlake for the next 5 years?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q5. Most Important (Cont.)
Type of housing available 3.0% 17.2% 0.0% 0.0% 6.7% 12.3% 7.5% 7.3%
Quality of your subdivision 22.0% 29.9% 25.4% 23.1% 38.1% 19.3% 11.3% 25.4%
Westlake as a retirement destination 0.0% 6.9% 5.1% 0.0% 6.7% 0.0% 3.8% 3.6%
Number of publicly accessible parks &
trails
6.0%
1.1%
10.2%
0.0%
1.9%
5.3%
15.1%
5.2%
Subdivision amenities (airpark, golf club,
parks, etc.)
9.0%
17.2%
20.3%
26.9%
25.7%
5.3%
0.0%
14.9%
None chosen 2.0% 11.5% 8.5% 3.8% 3.8% 5.3% 13.2% 6.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 70
Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space)
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
A. Would you support incentive programs to promote water conservation?
Yes 69.4% 69.4% 72.7% 68.2% 69.3% 71.9% 77.4% 70.4%
No 30.6% 30.6% 27.3% 31.8% 30.7% 28.1% 22.6% 29.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 71
Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space)
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
B. Would you support adopting a pricing strategy to promote conservation in Westlake, even if this means paying more for wate r?
Yes 33.7% 27.1% 35.6% 11.5% 29.0% 31.6% 49.0% 32.0%
No 66.3% 72.9% 64.4% 88.5% 71.0% 68.4% 51.0% 68.0%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 72
Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space)
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
C. Would you support the purchase of land to preserve our open space?
Yes 84.7% 64.4% 61.0% 53.8% 62.9% 80.7% 92.2% 71.1%
No 15.3% 35.6% 39.0% 46.2% 37.1% 19.3% 7.8% 28.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 73
Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space)
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
D. Would you support increasing property taxes by 08 to 10 cents per $100 of assessed valuation to purchase approximately 15-30 acres of land for a park?
Yes 52.2% 39.1% 40.7% 26.9% 41.6% 50.9% 53.1% 44.1%
No 47.8% 60.9% 59.3% 73.1% 58.4% 49.1% 46.9% 55.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 74
Q7. Overall, how familiar are you with the following information:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
A. The Town's Comprehensive Plan
Very Familiar 31.0% 18.6% 42.4% 57.7% 8.6% 50.0% 35.8% 29.6%
Somewhat Familiar 42.0% 57.0% 27.1% 23.1% 56.2% 46.4% 28.3% 43.7%
Not Familiar 27.0% 24.4% 30.5% 19.2% 35.2% 3.6% 35.8% 26.7%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 75
Q7. Overall, how familiar are you with the following information:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
B. The Town's Strategic Plan
Very Familiar 20.0% 24.4% 28.8% 46.2% 11.4% 35.7% 24.5% 23.9%
Somewhat Familiar 59.0% 52.3% 32.2% 38.5% 57.1% 60.7% 34.0% 50.2%
Not Familiar 21.0% 23.3% 39.0% 15.4% 31.4% 3.6% 41.5% 25.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 76
Q7. Overall, how familiar are you with the following information:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
C. The Town's lighting standards
Very Familiar 28.0% 22.4% 37.3% 50.0% 23.1% 30.4% 24.5% 28.0%
Somewhat Familiar 43.0% 42.4% 23.7% 23.1% 44.2% 32.1% 43.4% 38.6%
Not Familiar 29.0% 35.3% 39.0% 26.9% 32.7% 37.5% 32.1% 33.3%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 77
Q7. Overall, how familiar are you with the following information:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
D. The Town's open space requirements for development
Very Familiar 22.0% 23.3% 32.2% 42.3% 15.2% 28.6% 30.2% 24.7%
Somewhat Familiar 39.0% 41.9% 37.3% 15.4% 47.6% 44.6% 34.0% 40.1%
Not Familiar 39.0% 34.9% 30.5% 42.3% 37.1% 26.8% 35.8% 35.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 78
Q7. Overall, how familiar are you with the following information:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
E. Zoning standards within the Town
Very Familiar 26.0% 27.9% 37.3% 30.8% 20.0% 37.5% 34.0% 29.1%
Somewhat Familiar 41.0% 36.0% 33.9% 38.5% 38.1% 46.4% 34.0% 38.1%
Not Familiar 33.0% 36.0% 28.8% 30.8% 41.9% 16.1% 32.1% 32.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 79
Q7. Overall, how familiar are you with the following information:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
F. Allowed uses for existing planned development districts within the Town
Very Familiar 18.0% 24.4% 27.1% 30.8% 16.2% 17.9% 32.1% 22.7%
Somewhat Familiar 43.0% 46.5% 33.9% 26.9% 46.7% 60.7% 26.4% 42.1%
Not Familiar 39.0% 29.1% 39.0% 42.3% 37.1% 21.4% 41.5% 35.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 80
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
A. Decoration Day
This Year 0.0% 4.7% 8.5% 0.0% 1.9% 0.0% 15.1% 4.1%
Last Year 4.1% 14.1% 20.3% 19.2% 3.9% 12.7% 18.9% 11.5%
2 Years Ago or More 8.2% 10.6% 27.1% 38.5% 1.9% 27.3% 13.2% 13.9%
Never, But I Am Aware of Event 67.3% 52.9% 33.9% 26.9% 75.7% 40.0% 41.5% 53.7%
Never, I Am Not Aware of Event 20.4% 17.6% 10.2% 15.4% 16.5% 20.0% 11.3% 16.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 81
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
B. Any of the Master Works concert series Events
This Year 5.3% 7.1% 5.1% 0.0% 1.0% 3.6% 20.8% 5.8%
Last Year 8.5% 3.5% 16.9% 13.6% 4.9% 16.4% 3.8% 8.8%
2 Years Ago or More 2.1% 15.3% 27.1% 31.8% 11.7% 18.2% 3.8% 12.9%
Never, But I Am Aware of Event 62.8% 49.4% 32.2% 36.4% 60.2% 38.2% 58.5% 50.8%
Never, I Am Not Aware of Event 21.3% 24.7% 18.6% 18.2% 22.3% 23.6% 13.2% 21.7%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 82
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
C. Arbor Day
This Year 0.0% 8.2% 0.0% 7.7% 1.9% 0.0% 5.7% 2.9%
Last Year 12.2% 14.1% 28.8% 34.6% 10.7% 23.6% 15.1% 17.6%
2 Years Ago or More 12.2% 23.5% 33.9% 34.6% 6.8% 32.7% 34.0% 21.3%
Never, But I Am Aware of Event 53.1% 43.5% 22.0% 7.7% 61.2% 32.7% 32.1% 41.8%
Never, I Am Not Aware of Event 22.4% 10.6% 15.3% 15.4% 19.4% 10.9% 13.2% 16.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 83
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
D. Community Tree Lighting
This Year 9.2% 7.1% 5.1% 23.1% 1.9% 9.1% 11.3% 7.8%
Last Year 20.4% 12.9% 16.9% 11.5% 16.5% 20.0% 18.9% 16.8%
2 Years Ago or More 5.1% 18.8% 40.7% 46.2% 8.7% 14.5% 26.4% 18.4%
Never, But I Am Aware of Event 45.9% 45.9% 37.3% 19.2% 50.5% 49.1% 39.6% 43.9%
Never, I Am Not Aware of Event 19.4% 15.3% 0.0% 0.0% 22.3% 7.3% 3.8% 13.1%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 84
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
E. Westlake Historical Preservation Society's Classic Car Show
This Year 6.1% 15.3% 11.9% 7.7% 7.8% 7.3% 22.6% 10.7%
Last Year 14.3% 8.2% 25.4% 23.1% 12.6% 16.4% 15.1% 14.8%
2 Years Ago or More 9.2% 2.4% 13.6% 23.1% 2.9% 3.6% 11.3% 7.8%
Never, But I Am Aware of Event 48.0% 48.2% 39.0% 30.8% 52.4% 47.3% 43.4% 46.3%
Never, I Am Not Aware of Event 22.4% 25.9% 10.2% 15.4% 24.3% 25.5% 7.5% 20.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 85
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
F. Other Westlake Historical Preservation Society events
This Year 2.0% 13.3% 15.3% 0.0% 5.0% 3.6% 28.3% 9.1%
Last Year 0.0% 3.6% 1.7% 7.7% 2.0% 0.0% 0.0% 1.7%
2 Years Ago or More 9.2% 10.8% 23.7% 34.6% 3.0% 16.4% 15.1% 13.6%
Never, But I Am Aware of Event 49.0% 37.3% 35.6% 30.8% 47.5% 47.3% 35.8% 41.7%
Never, I Am Not Aware of Event 39.8% 34.9% 23.7% 26.9% 42.6% 32.7% 20.8% 33.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 86
Q8. When did you most recently attend the following events?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
G. Westlake Public Arts Society events
This Year 12.2% 7.1% 5.1% 23.1% 6.8% 3.6% 11.3% 8.6%
Last Year 0.0% 5.9% 6.8% 0.0% 4.9% 3.6% 3.8% 3.7%
2 Years Ago or More 3.1% 4.7% 27.1% 19.2% 3.9% 10.9% 15.1% 9.4%
Never, But I Am Aware of Event 46.9% 51.8% 42.4% 42.3% 48.5% 40.0% 56.6% 48.0%
Never, I Am Not Aware of Event 37.8% 30.6% 18.6% 15.4% 35.9% 41.8% 13.2% 30.3%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 87
Q9. Have you attended a public meeting in your neighborhood?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q9. Have you attended a public meeting in your neighborhood?
Yes-This year 61.0% 43.7% 35.6% 57.7% 53.3% 54.4% 32.1% 48.8%
Yes-Last year 19.0% 27.6% 20.3% 15.4% 19.0% 28.1% 30.2% 22.6%
No - but I Am Aware of the Meetings 13.0% 23.0% 28.8% 11.5% 24.8% 17.5% 17.0% 20.2%
No - I Am Not Aware of Meetings 7.0% 5.7% 8.5% 0.0% 2.9% 0.0% 20.8% 6.9%
Don't Know 0.0% 0.0% 6.8% 15.4% 0.0% 0.0% 0.0% 1.6%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 88
Q9a. If Yes:
N=177 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q9a. Was the meeting informative?
Yes 100.0% 90.3% 90.9% 84.2% 92.1% 100.0% 100.0% 94.9%
No 0.0% 1.6% 0.0% 0.0% 1.3% 0.0% 0.0% 0.6%
Don't know 0.0% 8.1% 9.1% 15.8% 6.6% 0.0% 0.0% 4.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 89
Q9b. If Yes:
N=177 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q9b. Did you have the opportunity to discuss your ideas/concerns?
Yes 87.5% 82.3% 87.9% 100.0% 78.9% 87.2% 87.9% 85.3%
No 12.5% 11.3% 12.1% 0.0% 17.1% 8.5% 12.1% 11.9%
Don't know 0.0% 6.5% 0.0% 0.0% 3.9% 4.3% 0.0% 2.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 90
Q9c. If No:
N=67 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q9c. Will you attend a neighborhood meeting in the future?
Yes 80.0% 56.0% 63.6% 100.0% 79.3% 50.0% 55.0% 65.7%
No 10.0% 44.0% 13.6% 0.0% 20.7% 20.0% 25.0% 23.9%
Don't know 10.0% 0.0% 22.7% 0.0% 0.0% 30.0% 20.0% 10.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 91
Q9d. If No:
N=67 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q9d. Do you think these types of meeting are useful?
Yes 75.0% 68.0% 90.9% 100.0% 86.2% 90.0% 65.0% 77.6%
No 15.0% 28.0% 0.0% 0.0% 13.8% 0.0% 15.0% 14.9%
Don't know 10.0% 4.0% 9.1% 0.0% 0.0% 10.0% 20.0% 7.5%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 92
Q10. In your opinion, how often should neighborhood meetings be held?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q10. How often should neighborhood meetings be held?
Annually 38.0% 37.9% 66.1% 53.8% 46.7% 40.4% 47.2% 44.8%
Twice a year 56.0% 36.8% 10.2% 30.8% 42.9% 50.9% 22.6% 37.9%
Every other year 0.0% 10.3% 6.8% 0.0% 5.7% 3.5% 3.8% 5.6%
Don't know 6.0% 14.9% 16.9% 15.4% 4.8% 5.3% 26.4% 11.7%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 93
Q11. Do any children in grades K-12 live in your home?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q11. Do any children in grades K-12 that live in your home?
Yes 71.0% 48.3% 18.6% 23.1% 41.9% 70.2% 58.5% 50.8%
No 29.0% 51.7% 81.4% 76.9% 58.1% 29.8% 41.5% 49.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 94
Q11a. IF YES to #11: Do any of these children currently attend Westlake Academy?
N=126 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q11a. Do any of these children currently attend Westlake Academy?
Yes 71.8% 50.0% 63.6% 100.0% 54.5% 65.0% 74.2% 64.3%
No 28.2% 50.0% 36.4% 0.0% 45.5% 35.0% 25.8% 35.7%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 95
Q11d. If your children previously attended Westlake Academy, are you considering re-enrolling them in the future?
N=45 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Vaquero
Glenwyck
Farms
Other
Q11d. Are you considering re-enrolling them in the future?
Yes 6.3% 16.7% 0.0% 0.0% 25.0% 33.3% 11.4%
No 93.8% 83.3% 0.0% 94.1% 75.0% 66.7% 85.7%
Don't Know 0.0% 0.0% 100.0% 5.9% 0.0% 0.0% 2.9%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 96
Q12. What is your age?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q12. What is your age?
18 - 34 years 8.0% 4.6% 0.0% 0.0% 11.4% 0.0% 0.0% 4.8%
35 - 54 years 70.0% 50.6% 15.3% 30.8% 37.1% 77.2% 58.5% 50.4%
55 - 74 years 22.0% 34.5% 74.6% 57.7% 45.7% 17.5% 35.8% 38.7%
75+ years 0.0% 10.3% 10.2% 11.5% 5.7% 5.3% 5.7% 6.0%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 97
Q13. How many years have you lived in Westlake?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q13. How many years have you lived in Westlake?
5 or fewer years 100.0% 19.5% 0.0% 23.1% 53.8% 55.4% 39.6% 47.6%
6-10 years 0.0% 80.5% 0.0% 7.7% 38.5% 25.0% 26.4% 28.5%
11-15 years 0.0% 0.0% 44.1% 11.5% 7.7% 19.6% 3.8% 10.6%
16-20 years 0.0% 0.0% 6.8% 0.0% 0.0% 0.0% 3.8% 1.6%
Over 20 years 0.0% 0.0% 49.2% 57.7% 0.0% 0.0% 26.4% 11.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 98
Q14. In which subdivision do you live?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q14. In which subdivision do you live?
Stagecoach Hills 6.0% 2.3% 30.5% 100.0% 0.0% 0.0% 0.0% 10.5%
Vaquero 45.0% 58.6% 13.6% 0.0% 100.0% 0.0% 0.0% 42.3%
Wyck Hill 0.0% 2.3% 6.8% 0.0% 0.0% 0.0% 11.3% 2.4%
Glenwyck Farms 31.0% 16.1% 18.6% 0.0% 0.0% 100.0% 0.0% 23.0%
Mahotea Boone 3.0% 4.6% 3.4% 0.0% 0.0% 0.0% 17.0% 3.6%
Other 15.0% 12.6% 20.3% 0.0% 0.0% 0.0% 71.7% 15.3%
Not provided 0.0% 3.4% 6.8% 0.0% 0.0% 0.0% 0.0% 2.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 99
Q15. Which of the following BEST describes your total annual household income?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q15. BEST describes your total annual household income?
Under $50,000 0.0% 1.1% 13.6% 11.5% 1.0% 0.0% 9.8% 3.7%
$50,000 - $149,000 0.0% 4.6% 15.3% 23.1% 1.9% 0.0% 9.8% 5.3%
150,000 - $500,000 20.4% 34.5% 35.6% 57.7% 22.9% 22.8% 35.3% 29.3%
Over $500,000 67.3% 41.4% 13.6% 0.0% 58.1% 68.4% 21.6% 45.1%
Not provided 12.2% 18.4% 22.0% 7.7% 16.2% 8.8% 23.5% 16.7%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 100
Q16. Gender:
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q16. Gender:
Male 45.0% 48.3% 66.1% 69.2% 39.0% 61.4% 50.9% 51.6%
Female 55.0% 51.7% 33.9% 30.8% 61.0% 38.6% 49.1% 48.4%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 101
Q17. Overall, how safe do you feel in the Town of Westlake?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q17. How safe do you feel in the Town of Westlake?
Very Safe 58.0% 62.1% 67.8% 57.7% 61.0% 61.4% 69.8% 61.7%
Safe 37.0% 29.9% 32.2% 42.3% 32.4% 29.8% 30.2% 33.5%
Unsafe 5.0% 5.7% 0.0% 0.0% 4.8% 8.8% 0.0% 4.0%
Very Unsafe 0.0% 2.3% 0.0% 0.0% 1.9% 0.0% 0.0% 0.8%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 102
Q18. Overall, how would you rate the Town of Westlake as a place to live?
N=248 Number of years lived in the
Westlake
Subdivision residents live in
Total
Less than
5 years
5 to 10
years
11+ years
Stagecoa-
ch Hills
Vaquero
Glenwyck
Farms
Other
Q18. How would you rate the Town of Westlake as a place to live?
Excellent 81.0% 65.5% 69.5% 69.2% 75.2% 52.6% 96.2% 72.6%
Good 14.0% 21.8% 27.1% 30.8% 16.2% 35.1% 3.8% 20.2%
Average 0.0% 1.1% 3.4% 0.0% 1.0% 0.0% 0.0% 1.2%
Poor 5.0% 8.0% 0.0% 0.0% 4.8% 12.3% 0.0% 4.8%
Don't know 0.0% 3.4% 0.0% 0.0% 2.9% 0.0% 0.0% 1.2%
Town of Westlake 2015 Resident Survey: Appendix C - Crosstabs by Number of Years Lived in the City & Subdivision
ETC Insitute (2015)C - 103