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HomeMy WebLinkAbout2015 Resident Survey Appendix B - Crosstabs by age income gender222000111555 TTTooowwwnnn ooofff WWWeeessstttlllaaakkkeee RRReeesssiiidddeeennnttt SSSuuurrrvvveeeyyy AAAppppppeeennndddiiixxx BBB::: CCCrrrooosssssstttaaabbbsss bbbyyy AAAgggeee,,, AAAnnnnnnuuuaaalll HHHooouuussseeehhhooolllddd IIInnncccooommmeee &&& GGGeeennndddeeerrr SSuubbmmiitttteedd TToo:: ETC Institute Project Manager: Chris Tatham 725 West Frontier Circle Phone: 913-829-1215 Olathe, Kansas Fax: 913-829-1591 66061 E-mail: ctatham@etcinstitute.com September 2015 ...helping organizations make better decisions since 1982 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female A. Overall quality of public safety services (police, fire, and emergency medical) Very satisfied 49.6% 56.2% 59.1% 50.8% 51.4% 42.7% 62.6% 52.6% Satisfied 39.4% 39.0% 40.9% 36.5% 40.4% 47.9% 30.4% 39.2% Neutral 8.7% 3.8% 0.0% 7.9% 7.3% 6.0% 7.0% 6.5% Dissatisfied 2.4% 0.0% 0.0% 4.8% 0.0% 2.6% 0.0% 1.3% Very Dissatisfied 0.0% 1.0% 0.0% 0.0% 0.9% 0.9% 0.0% 0.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 1 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female B. Overall efforts by the Town to ensure the community is prepared for emergencies Very satisfied 54.4% 60.2% 78.9% 61.2% 52.4% 53.0% 61.1% 57.0% Satisfied 41.6% 35.0% 21.1% 26.9% 47.6% 45.2% 31.9% 38.6% Neutral 2.4% 4.9% 0.0% 11.9% 0.0% 1.7% 5.3% 3.5% Dissatisfied 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 2 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female C. Overall quality of maintenance of Town streets Very satisfied 38.7% 53.2% 36.4% 34.3% 49.5% 39.7% 50.8% 45.1% Satisfied 41.6% 31.2% 50.0% 41.4% 34.2% 38.1% 35.8% 37.0% Neutral 13.1% 11.0% 0.0% 12.9% 13.5% 14.3% 10.0% 12.2% Dissatisfied 5.1% 4.6% 13.6% 11.4% 0.9% 6.3% 3.3% 4.9% Very Dissatisfied 1.5% 0.0% 0.0% 0.0% 1.8% 1.6% 0.0% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 3 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female D. Overall effectiveness of communication by the Town Very satisfied 54.7% 50.5% 36.4% 58.6% 53.2% 51.6% 54.2% 52.8% Satisfied 33.6% 45.9% 63.6% 37.1% 35.1% 45.2% 32.5% 39.0% Neutral 10.2% 3.7% 0.0% 4.3% 9.9% 2.4% 12.5% 7.3% Dissatisfied 1.5% 0.0% 0.0% 0.0% 1.8% 0.8% 0.8% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 4 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female E. Overall quality of utility services Very satisfied 40.1% 50.0% 47.4% 42.9% 42.3% 42.3% 46.7% 44.4% Satisfied 25.5% 33.0% 21.1% 24.3% 29.7% 29.3% 28.3% 28.8% Neutral 25.5% 11.3% 10.5% 25.7% 21.6% 18.7% 20.0% 19.3% Dissatisfied 7.3% 1.9% 0.0% 4.3% 6.3% 5.7% 4.2% 4.9% Very Dissatisfied 1.5% 3.8% 21.1% 2.9% 0.0% 4.1% 0.8% 2.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 5 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female F. Overall quality of parks, trails, open spaces, streetscaping, and facilities Very satisfied 41.6% 45.0% 54.5% 40.0% 44.1% 35.7% 50.8% 43.1% Satisfied 34.3% 37.6% 27.3% 44.3% 30.6% 44.4% 26.7% 35.8% Neutral 19.7% 13.8% 18.2% 14.3% 17.1% 15.1% 19.2% 17.1% Dissatisfied 4.4% 1.8% 0.0% 1.4% 6.3% 3.2% 3.3% 3.3% Very Dissatisfied 0.0% 1.8% 0.0% 0.0% 1.8% 1.6% 0.0% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 6 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female G. Overall quality of customer service by the Town Very satisfied 49.2% 59.6% 60.0% 61.8% 43.2% 49.1% 58.2% 53.7% Satisfied 38.7% 34.0% 33.3% 23.5% 48.4% 42.6% 30.9% 36.7% Neutral 9.7% 4.3% 6.7% 7.4% 8.4% 6.5% 8.2% 7.3% Dissatisfied 0.0% 2.1% 0.0% 2.9% 0.0% 1.9% 0.0% 0.9% Very Dissatisfied 2.4% 0.0% 0.0% 4.4% 0.0% 0.0% 2.7% 1.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 7 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female H. Overall quality of enforcement of codes and ordinances Very satisfied 41.0% 40.4% 63.6% 40.7% 40.2% 40.8% 40.6% 40.7% Satisfied 40.2% 34.3% 4.5% 39.0% 33.3% 34.2% 41.6% 37.6% Neutral 14.8% 22.2% 31.8% 18.6% 21.6% 22.5% 12.9% 18.1% Dissatisfied 4.1% 2.0% 0.0% 0.0% 4.9% 2.5% 4.0% 3.2% Very Dissatisfied 0.0% 1.0% 0.0% 1.7% 0.0% 0.0% 1.0% 0.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 8 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female I. Overall quality of government services provided by the Town of Westlake Very satisfied 43.8% 43.1% 50.0% 38.8% 40.9% 38.2% 49.1% 43.5% Satisfied 42.3% 41.3% 31.8% 49.3% 43.6% 48.8% 34.5% 41.8% Neutral 13.8% 8.3% 4.5% 9.0% 14.5% 8.1% 14.7% 11.3% Dissatisfied 0.0% 6.4% 13.6% 3.0% 0.0% 4.1% 1.7% 2.9% Very Dissatisfied 0.0% 0.9% 0.0% 0.0% 0.9% 0.8% 0.0% 0.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 9 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female J. Overall value you receive from your tax dollars and fees Very satisfied 34.3% 31.0% 47.1% 37.7% 29.1% 29.5% 36.6% 32.9% Satisfied 31.3% 46.0% 17.6% 30.4% 38.2% 35.2% 40.2% 37.6% Neutral 24.6% 15.0% 35.3% 17.4% 24.5% 23.8% 17.0% 20.5% Dissatisfied 5.2% 4.0% 0.0% 7.2% 3.6% 7.4% 1.8% 4.7% Very Dissatisfied 4.5% 4.0% 0.0% 7.2% 4.5% 4.1% 4.5% 4.3% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 10 Q1. Satisfaction with Major Categories of Town Services: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with the following services provided by the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female K. Overall value of Westlake Academy to the Town Very satisfied 51.9% 37.4% 36.4% 55.9% 40.8% 40.2% 51.3% 45.7% Satisfied 26.0% 26.3% 27.3% 16.2% 25.5% 22.2% 30.1% 26.1% Neutral 16.8% 30.3% 36.4% 17.6% 27.6% 32.5% 12.4% 22.6% Dissatisfied 0.8% 5.1% 0.0% 4.4% 3.1% 5.1% 0.0% 2.6% Very Dissatisfied 4.6% 1.0% 0.0% 5.9% 3.1% 0.0% 6.2% 3.0% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 11 Q2. The sum of the THREE the services listed above are the most important to you? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. Sum of Top 3 Choices Overall quality of public safety services (police, fire, and 72.3% 68.5% 72.7% 66.7% 76.6% 60.9% 80.8% 70.6% Overall efforts by the Town to ensure the community is prepared for emergencies 8.8% 23.4% 31.8% 9.7% 18.0% 10.2% 20.8% 15.3% Overall quality of maintenance of Town streets 16.8% 23.4% 27.3% 19.4% 19.8% 21.9% 17.5% 19.8% Overall effectiveness of communication by the Town 17.5% 18.9% 9.1% 18.1% 21.6% 16.4% 20.0% 18.1% Overall quality of utility services 20.4% 22.5% 50.0% 18.1% 24.3% 25.8% 16.7% 21.4% Overall quality of parks, trails, open spaces, streetscaping, and facilities 33.6% 23.4% 9.1% 29.2% 34.2% 32.8% 25.0% 29.0% Overall quality of customer service by the Town 2.2% 9.0% 0.0% 15.3% 1.8% 7.0% 3.3% 5.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 12 Q2. The sum of the THREE the services listed above are the most important to you? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q2. Sum of Top 3 Choices (Cont.) Overall quality of enforcement of codes and ordinances 9.5% 19.8% 31.8% 15.3% 9.9% 18.0% 10.0% 14.1% Overall quality of government services provided by the Town of Westlake 11.7% 19.8% 27.3% 8.3% 16.2% 14.1% 16.7% 15.3% Overall value you receive from your tax dollars and fees 17.5% 9.9% 0.0% 15.3% 14.4% 16.4% 11.7% 14.1% Overall value of Westlake Academy to the Town 62.0% 17.1% 0.0% 43.1% 40.5% 40.6% 43.3% 41.9% None chosen 0.0% 8.1% 4.5% 6.9% 2.7% 6.3% 0.8% 3.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 13 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female A. Quality of local police protection Very satisfied 42.2% 51.9% 65.0% 48.6% 47.2% 43.2% 50.0% 46.4% Satisfied 34.8% 33.7% 35.0% 21.4% 34.9% 32.8% 36.0% 34.3% Neutral 15.6% 8.7% 0.0% 21.4% 8.5% 14.4% 10.5% 12.6% Dissatisfied 5.2% 2.9% 0.0% 4.3% 6.6% 7.2% 0.9% 4.2% Very Dissatisfied 2.2% 2.9% 0.0% 4.3% 2.8% 2.4% 2.6% 2.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 14 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female B. Visibility of police in neighborhoods Very satisfied 32.1% 41.8% 50.0% 40.3% 33.6% 34.4% 38.7% 36.4% Satisfied 35.0% 31.8% 18.2% 25.0% 40.0% 31.3% 36.1% 33.6% Neutral 20.4% 15.5% 18.2% 18.1% 15.5% 19.5% 16.8% 18.2% Dissatisfied 8.8% 8.2% 13.6% 12.5% 6.4% 10.9% 5.9% 8.5% Very Dissatisfied 3.6% 2.7% 0.0% 4.2% 4.5% 3.9% 2.5% 3.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 15 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female C. How quickly police respond to emergencies Very satisfied 55.1% 65.0% 100.0% 50.9% 57.1% 60.3% 57.5% 58.9% Satisfied 31.6% 28.3% 0.0% 30.2% 32.9% 28.2% 32.5% 30.4% Neutral 7.1% 5.0% 0.0% 7.5% 8.6% 6.4% 6.3% 6.3% Dissatisfied 6.1% 0.0% 0.0% 11.3% 0.0% 3.8% 3.8% 3.8% Very Dissatisfied 0.0% 1.7% 0.0% 0.0% 1.4% 1.3% 0.0% 0.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 16 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female D. Efforts of the Town to prevent crime Very satisfied 44.9% 45.0% 73.7% 56.9% 33.3% 43.0% 46.9% 44.9% Satisfied 34.6% 43.0% 26.3% 20.0% 47.1% 35.1% 41.6% 38.3% Neutral 7.9% 7.0% 0.0% 4.6% 10.8% 8.8% 6.2% 7.5% Dissatisfied 8.7% 2.0% 0.0% 18.5% 1.0% 8.8% 2.7% 5.7% Very Dissatisfied 3.9% 3.0% 0.0% 0.0% 7.8% 4.4% 2.7% 3.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 17 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - POLICE SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female E. Level of traffic enforcement Very satisfied 47.7% 40.2% 45.5% 38.6% 47.2% 39.4% 50.0% 44.4% Satisfied 25.8% 32.7% 18.2% 18.6% 34.9% 27.6% 30.4% 28.9% Neutral 23.5% 8.4% 4.5% 31.4% 9.4% 16.5% 17.0% 16.7% Dissatisfied 3.0% 14.0% 31.8% 10.0% 4.7% 13.4% 1.8% 7.9% Very Dissatisfied 0.0% 4.7% 0.0% 1.4% 3.8% 3.1% 0.9% 2.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 18 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - FIRE & MEDICAL SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female F. Quality of fire services Very satisfied 59.6% 60.8% 61.1% 63.8% 57.6% 54.7% 65.9% 60.1% Satisfied 24.7% 25.3% 0.0% 19.0% 36.4% 25.6% 24.4% 25.0% Neutral 11.2% 11.4% 38.9% 13.8% 6.1% 15.1% 7.3% 11.3% Dissatisfied 2.2% 0.0% 0.0% 0.0% 0.0% 2.3% 0.0% 1.2% Very Dissatisfied 2.2% 2.5% 0.0% 3.4% 0.0% 2.3% 2.4% 2.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 19 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - FIRE & MEDICAL SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female G. Quality of emergency medical services Very satisfied 71.3% 68.9% 73.3% 83.3% 62.0% 66.3% 75.0% 70.2% Satisfied 12.6% 23.0% 0.0% 9.3% 26.8% 18.0% 16.7% 17.4% Neutral 9.2% 8.1% 26.7% 7.4% 8.5% 11.2% 5.6% 8.7% Dissatisfied 4.6% 0.0% 0.0% 0.0% 0.0% 2.2% 2.8% 2.5% Very Dissatisfied 2.3% 0.0% 0.0% 0.0% 2.8% 2.2% 0.0% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 20 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - FIRE & MEDICAL SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female H. Response time of fire and emergency medical services personnel Very satisfied 64.5% 69.4% 73.3% 62.7% 70.5% 59.5% 76.6% 66.9% Satisfied 14.5% 20.8% 0.0% 19.6% 16.4% 20.2% 14.1% 17.6% Neutral 21.1% 6.9% 26.7% 13.7% 13.1% 17.9% 9.4% 14.2% Dissatisfied 0.0% 2.8% 0.0% 3.9% 0.0% 2.4% 0.0% 1.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 21 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - EMERGENCY PREPAREDNESS N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female I. Response efforts by the Town Staff during extreme weather conditions Very satisfied 48.7% 58.2% 64.7% 52.3% 48.0% 50.9% 55.0% 53.0% Satisfied 37.8% 35.7% 35.3% 24.6% 46.9% 44.4% 29.4% 36.9% Neutral 8.4% 1.0% 0.0% 6.2% 5.1% 0.0% 10.1% 5.1% Dissatisfied 2.5% 5.1% 0.0% 12.3% 0.0% 1.9% 5.5% 3.7% Very Dissatisfied 2.5% 0.0% 0.0% 4.6% 0.0% 2.8% 0.0% 1.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 22 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - EMERGENCY PREPAREDNESS N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female J. Efforts by the Town Staff to inform residents of hazardous road conditions, potential inclement weather & closures Very satisfied 54.5% 51.0% 40.9% 59.7% 52.3% 53.4% 52.5% 53.0% Satisfied 29.5% 36.5% 36.4% 16.1% 42.2% 37.3% 28.0% 32.6% Neutral 13.6% 9.6% 22.7% 14.5% 5.5% 6.8% 16.9% 11.9% Dissatisfied 2.3% 2.9% 0.0% 9.7% 0.0% 2.5% 2.5% 2.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 23 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female K. Condition of major streets in Westlake Very satisfied 47.4% 50.5% 54.5% 47.2% 41.4% 44.5% 53.3% 48.8% Satisfied 36.5% 36.0% 18.2% 36.1% 45.9% 37.5% 35.0% 36.3% Neutral 12.4% 6.3% 13.6% 8.3% 9.0% 10.2% 9.2% 9.7% Dissatisfied 2.2% 6.3% 13.6% 8.3% 0.9% 5.5% 2.5% 4.0% Very Dissatisfied 1.5% 0.9% 0.0% 0.0% 2.7% 2.3% 0.0% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 24 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female L. Condition of streets in your neighborhood Very satisfied 36.5% 38.3% 45.5% 35.3% 36.9% 31.0% 44.1% 37.3% Satisfied 42.3% 44.9% 40.9% 30.9% 52.3% 46.0% 40.7% 43.4% Neutral 10.2% 5.6% 0.0% 14.7% 4.5% 8.7% 7.6% 8.2% Dissatisfied 10.9% 6.5% 13.6% 17.6% 4.5% 11.1% 6.8% 9.0% Very Dissatisfied 0.0% 4.7% 0.0% 1.5% 1.8% 3.2% 0.8% 2.0% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 25 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female M. Cleanliness of streets and other public areas Very satisfied 51.1% 46.8% 45.5% 44.4% 56.8% 45.3% 53.3% 49.2% Satisfied 37.2% 35.1% 22.7% 38.9% 36.0% 32.8% 40.0% 36.3% Neutral 9.5% 12.6% 18.2% 16.7% 3.6% 16.4% 5.0% 10.9% Dissatisfied 0.7% 4.5% 13.6% 0.0% 2.7% 4.7% 0.0% 2.4% Very Dissatisfied 1.5% 0.9% 0.0% 0.0% 0.9% 0.8% 1.7% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 26 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - TRANSPORTATION SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female N. Traffic flow and congestion management in Westlake Very satisfied 29.2% 24.8% 45.5% 13.9% 27.9% 13.3% 42.4% 27.2% Satisfied 43.8% 43.1% 27.3% 48.6% 48.6% 58.6% 27.1% 43.5% Neutral 17.5% 22.0% 13.6% 20.8% 16.2% 18.8% 20.3% 19.5% Dissatisfied 9.5% 7.3% 13.6% 13.9% 7.2% 7.8% 9.3% 8.5% Very Dissatisfied 0.0% 2.8% 0.0% 2.8% 0.0% 1.6% 0.8% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 27 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female O. Efforts by the Town to keep you informed about Council meetings, Town projects, issues, and events Very satisfied 55.5% 53.2% 59.1% 48.6% 62.2% 54.8% 54.2% 54.5% Satisfied 35.8% 44.0% 31.8% 48.6% 31.5% 40.5% 38.3% 39.4% Neutral 8.8% 0.0% 9.1% 0.0% 5.4% 2.4% 7.5% 4.9% Dissatisfied 0.0% 1.8% 0.0% 2.9% 0.0% 1.6% 0.0% 0.8% Very Dissatisfied 0.0% 0.9% 0.0% 0.0% 0.9% 0.8% 0.0% 0.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 28 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female P. Timeliness of information provided by the Town Very satisfied 46.0% 42.2% 40.9% 45.7% 46.8% 39.7% 49.2% 44.3% Satisfied 41.6% 52.3% 59.1% 42.9% 45.9% 57.1% 35.0% 46.3% Neutral 12.4% 1.8% 0.0% 7.1% 6.3% 0.8% 15.0% 7.7% Dissatisfied 0.0% 2.8% 0.0% 4.3% 0.0% 1.6% 0.8% 1.2% Very Dissatisfied 0.0% 0.9% 0.0% 0.0% 0.9% 0.8% 0.0% 0.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 29 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q. Completeness of the information provided by the Town Very satisfied 37.8% 41.1% 60.0% 31.4% 42.3% 38.1% 40.5% 39.3% Satisfied 39.3% 53.3% 40.0% 47.1% 45.9% 54.0% 36.2% 45.5% Neutral 18.5% 2.8% 0.0% 18.6% 9.0% 3.2% 20.7% 11.6% Dissatisfied 3.0% 1.9% 0.0% 2.9% 1.8% 4.0% 0.9% 2.5% Very Dissatisfied 1.5% 0.9% 0.0% 0.0% 0.9% 0.8% 1.7% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 30 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female R. Usefulness of the Westlake Wire communications Very satisfied 36.4% 46.9% 38.9% 43.3% 38.9% 35.8% 46.3% 41.0% Satisfied 49.6% 37.5% 55.6% 35.8% 50.5% 60.6% 27.8% 44.2% Neutral 13.2% 15.6% 5.6% 20.9% 9.5% 3.7% 25.0% 14.3% Very Dissatisfied 0.8% 0.0% 0.0% 0.0% 1.1% 0.0% 0.9% 0.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 31 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female S. Usefulness of social media efforts Very satisfied 41.6% 28.0% 45.0% 29.4% 38.7% 29.9% 40.5% 35.1% Satisfied 28.1% 51.2% 40.0% 43.1% 30.7% 42.5% 35.7% 39.2% Neutral 18.0% 19.5% 15.0% 19.6% 22.7% 23.0% 14.3% 18.7% Dissatisfied 9.0% 0.0% 0.0% 2.0% 6.7% 3.4% 6.0% 4.7% Very Dissatisfied 3.4% 1.2% 0.0% 5.9% 1.3% 1.1% 3.6% 2.3% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 32 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female T. Ease of use of the Town's website Very satisfied 31.1% 32.6% 50.0% 32.4% 25.8% 22.6% 42.4% 31.8% Satisfied 36.1% 44.2% 20.0% 41.2% 51.7% 52.2% 25.3% 39.7% Neutral 23.5% 23.2% 30.0% 17.6% 19.1% 18.3% 29.3% 23.4% Dissatisfied 6.7% 0.0% 0.0% 4.4% 3.4% 7.0% 0.0% 3.7% Very Dissatisfied 2.5% 0.0% 0.0% 4.4% 0.0% 0.0% 3.0% 1.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 33 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female U. Availability/Accessibility of Town records Very satisfied 36.1% 30.2% 35.0% 30.6% 33.3% 29.2% 38.5% 33.1% Satisfied 29.5% 49.2% 40.0% 52.8% 33.3% 51.4% 23.1% 39.5% Neutral 21.3% 20.6% 25.0% 8.3% 31.1% 16.7% 26.9% 21.0% Dissatisfied 8.2% 0.0% 0.0% 0.0% 2.2% 2.8% 5.8% 4.0% Very Dissatisfied 4.9% 0.0% 0.0% 8.3% 0.0% 0.0% 5.8% 2.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 34 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - COMMUNICATION & CITIZEN ENGAGEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female V. Opportunities provided for public input Very satisfied 48.7% 35.9% 40.0% 50.0% 41.7% 41.6% 43.8% 42.7% Satisfied 29.6% 47.6% 45.0% 36.4% 35.4% 44.2% 31.4% 38.1% Neutral 11.3% 13.6% 15.0% 0.0% 20.8% 8.0% 17.1% 12.4% Dissatisfied 4.3% 0.0% 0.0% 4.5% 2.1% 2.7% 1.9% 2.3% Very Dissatisfied 6.1% 2.9% 0.0% 9.1% 0.0% 3.5% 5.7% 4.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 35 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - PARKS & RECREATION N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female W. Maintenance of Town-owned Glenwyck Park Very satisfied 23.7% 30.9% 29.4% 32.1% 21.4% 21.6% 34.4% 26.7% Satisfied 40.9% 30.9% 29.4% 41.5% 37.1% 39.2% 32.8% 36.6% Neutral 28.0% 33.8% 41.2% 24.5% 28.6% 32.0% 28.1% 30.4% Dissatisfied 5.4% 1.5% 0.0% 1.9% 7.1% 3.1% 4.7% 3.7% Very Dissatisfied 2.2% 2.9% 0.0% 0.0% 5.7% 4.1% 0.0% 2.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 36 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - PARKS & RECREATION N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female X. Number of publicly-accessible parks and trails Very satisfied 28.0% 34.1% 40.9% 28.4% 27.5% 29.3% 31.8% 30.5% Satisfied 49.2% 29.7% 13.6% 52.2% 40.2% 41.4% 41.1% 41.3% Neutral 11.4% 30.8% 31.8% 9.0% 22.5% 20.7% 17.8% 19.3% Dissatisfied 9.1% 1.1% 0.0% 6.0% 8.8% 5.2% 6.5% 5.8% Very Dissatisfied 2.3% 4.4% 13.6% 4.5% 1.0% 3.4% 2.8% 3.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 37 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - PARKS & RECREATION N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Y. Maintenance of streetscaping and open spaces Very satisfied 35.0% 44.2% 40.9% 29.9% 42.2% 35.7% 42.6% 39.0% Satisfied 40.9% 27.9% 18.2% 47.8% 32.1% 38.1% 32.2% 35.3% Neutral 19.7% 23.1% 40.9% 13.4% 22.9% 23.8% 18.3% 21.2% Dissatisfied 4.4% 2.9% 0.0% 9.0% 0.9% 0.8% 7.0% 3.7% Very Dissatisfied 0.0% 1.9% 0.0% 0.0% 1.8% 1.6% 0.0% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 38 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Z. Residential trash collection services Very satisfied 39.4% 57.9% 59.1% 44.4% 45.9% 44.5% 50.9% 47.5% Satisfied 42.3% 32.7% 31.8% 43.1% 36.0% 45.3% 30.2% 38.1% Neutral 12.4% 6.5% 9.1% 5.6% 12.6% 6.3% 13.8% 9.8% Very Dissatisfied 5.8% 2.8% 0.0% 6.9% 5.4% 3.9% 5.2% 4.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 39 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female AA. Curbside recycling services Very satisfied 44.1% 55.2% 59.1% 41.4% 50.9% 44.8% 53.4% 49.0% Satisfied 40.4% 30.5% 27.3% 38.6% 35.5% 40.0% 31.9% 36.1% Neutral 6.6% 10.5% 13.6% 5.7% 10.0% 10.4% 6.0% 8.3% Dissatisfied 6.6% 1.9% 0.0% 7.1% 3.6% 3.2% 6.0% 4.6% Very Dissatisfied 2.2% 1.9% 0.0% 7.1% 0.0% 1.6% 2.6% 2.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 40 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female BB. Yard waste & bulky item removal services Very satisfied 43.4% 48.2% 68.2% 31.7% 53.3% 38.0% 54.4% 45.5% Satisfied 40.7% 27.1% 13.6% 51.7% 31.1% 42.6% 25.6% 34.8% Neutral 9.7% 20.0% 18.2% 8.3% 11.1% 12.0% 16.7% 14.1% Dissatisfied 4.4% 2.4% 0.0% 5.0% 2.2% 3.7% 3.3% 3.5% Very Dissatisfied 1.8% 2.4% 0.0% 3.3% 2.2% 3.7% 0.0% 2.0% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 41 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female CC. Town efforts to promote water conservation and protect water resources Very satisfied 34.1% 33.6% 40.9% 29.4% 32.3% 34.1% 33.6% 33.9% Satisfied 52.0% 41.1% 45.5% 57.4% 46.5% 50.4% 43.0% 47.0% Neutral 12.2% 22.4% 13.6% 13.2% 19.2% 14.6% 19.6% 17.0% Dissatisfied 1.6% 2.8% 0.0% 0.0% 2.0% 0.8% 3.7% 2.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 42 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female DD. Household hazardous waste disposal service Very satisfied 20.0% 27.0% 52.9% 15.6% 22.6% 24.4% 23.2% 23.9% Satisfied 46.7% 36.5% 35.3% 57.8% 39.6% 51.3% 26.8% 41.0% Neutral 28.3% 27.0% 11.8% 17.8% 28.3% 20.5% 37.5% 27.6% Dissatisfied 0.0% 2.7% 0.0% 0.0% 3.8% 1.3% 1.8% 1.5% Very Dissatisfied 5.0% 6.8% 0.0% 8.9% 5.7% 2.6% 10.7% 6.0% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 43 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female EE. Efforts by the Town to manage storm water run-off Very satisfied 42.7% 19.3% 31.8% 18.0% 45.0% 22.0% 42.9% 31.9% Satisfied 30.1% 44.3% 45.5% 36.1% 33.8% 44.0% 28.6% 36.6% Neutral 15.5% 25.0% 9.1% 24.6% 15.0% 21.0% 18.7% 19.9% Dissatisfied 5.8% 6.8% 13.6% 9.8% 2.5% 10.0% 2.2% 6.3% Very Dissatisfied 5.8% 4.5% 0.0% 11.5% 3.8% 3.0% 7.7% 5.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 44 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - UTILITY SERVICES N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female FF. Quality of (drinking) water utility services Very satisfied 36.9% 36.4% 40.0% 34.8% 32.7% 38.7% 34.3% 36.7% Satisfied 46.7% 49.5% 60.0% 54.5% 47.1% 49.2% 46.7% 48.0% Neutral 14.8% 10.3% 0.0% 7.6% 16.3% 11.3% 14.3% 12.7% Dissatisfied 0.0% 3.7% 0.0% 3.0% 1.9% 0.8% 2.9% 1.7% Very Dissatisfied 1.6% 0.0% 0.0% 0.0% 1.9% 0.0% 1.9% 0.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 45 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female GG. Level of participation by Town Staff in community events/neighborhood meetings Very satisfied 45.4% 54.1% 45.0% 54.8% 45.2% 50.0% 47.9% 49.0% Satisfied 39.5% 28.2% 20.0% 32.3% 40.9% 35.5% 34.0% 34.8% Neutral 14.3% 15.3% 35.0% 9.7% 12.9% 12.7% 17.0% 14.7% Very Dissatisfied 0.8% 2.4% 0.0% 3.2% 1.1% 1.8% 1.1% 1.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 46 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female HH. Timeliness of Town Staff to concerns/issues (<24 hours) Very satisfied 47.7% 45.2% 65.0% 59.4% 31.0% 43.5% 50.6% 46.7% Satisfied 37.8% 27.4% 20.0% 23.4% 47.1% 43.5% 20.7% 33.3% Neutral 9.9% 20.2% 15.0% 7.8% 16.1% 8.3% 21.8% 14.4% Dissatisfied 1.8% 4.8% 0.0% 1.6% 5.7% 2.8% 3.4% 3.1% Very Dissatisfied 2.7% 2.4% 0.0% 7.8% 0.0% 1.9% 3.4% 2.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 47 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female II. Friendliness of Town Staff Very satisfied 59.5% 57.3% 53.3% 58.6% 61.6% 54.9% 62.4% 58.6% Satisfied 36.5% 34.4% 46.7% 38.6% 29.3% 40.7% 30.3% 35.6% Neutral 4.0% 6.3% 0.0% 0.0% 9.1% 2.7% 7.3% 5.0% Very Dissatisfied 0.0% 2.1% 0.0% 2.9% 0.0% 1.8% 0.0% 0.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 48 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female JJ. Municipal court services Very satisfied 53.3% 40.8% 43.8% 52.8% 47.1% 40.4% 55.8% 47.6% Satisfied 35.6% 42.1% 37.5% 37.7% 34.3% 41.6% 35.1% 38.6% Neutral 11.1% 14.5% 18.8% 5.7% 18.6% 15.7% 9.1% 12.7% Dissatisfied 0.0% 2.6% 0.0% 3.8% 0.0% 2.2% 0.0% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 49 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CUSTOMER SERVICE N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female KK. Jury service experience Very satisfied 56.7% 38.6% 38.5% 41.7% 52.1% 38.5% 58.5% 48.0% Satisfied 28.9% 39.8% 38.5% 43.3% 23.9% 37.4% 30.5% 34.1% Neutral 11.1% 18.1% 23.1% 11.7% 18.3% 18.7% 9.8% 14.5% Dissatisfied 3.3% 2.4% 0.0% 3.3% 4.2% 4.4% 1.2% 2.9% Very Dissatisfied 0.0% 1.2% 0.0% 0.0% 1.4% 1.1% 0.0% 0.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 50 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CODE ENFORCEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female LL. Enforcing the exterior appearance and maintenance regulations for property Very satisfied 46.6% 37.4% 68.2% 29.5% 44.0% 37.2% 48.1% 42.4% Satisfied 38.1% 34.3% 13.6% 41.0% 40.7% 38.9% 33.7% 36.4% Neutral 5.9% 23.2% 18.2% 21.3% 9.9% 19.5% 7.7% 13.8% Dissatisfied 7.6% 5.1% 0.0% 8.2% 3.3% 4.4% 8.7% 6.5% Very Dissatisfied 1.7% 0.0% 0.0% 0.0% 2.2% 0.0% 1.9% 0.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 51 Q3. Satisfaction with Specific Types of Services Provided by the Town: Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please circle your level of satisfaction with each of the following.(Without "Don't Know") - CODE ENFORCEMENT N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female MM. Enforcing sign regulations Very satisfied 51.0% 34.0% 68.2% 19.0% 44.7% 35.3% 51.1% 42.7% Satisfied 40.8% 40.4% 13.6% 53.4% 44.7% 45.1% 35.6% 40.6% Neutral 5.1% 20.2% 18.2% 19.0% 6.6% 17.6% 6.7% 12.5% Dissatisfied 3.1% 5.3% 0.0% 8.6% 3.9% 2.0% 6.7% 4.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 52 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female A. Sense of community Extremely Important 49.6% 31.5% 54.5% 33.8% 40.4% 38.1% 45.4% 41.6% Very Important 27.7% 33.3% 18.2% 39.4% 32.1% 36.5% 23.5% 30.2% Important 12.4% 14.8% 13.6% 12.7% 10.1% 10.3% 16.8% 13.5% Less Important 6.6% 9.3% 0.0% 0.0% 13.8% 7.1% 8.4% 7.8% Not Important 3.6% 11.1% 13.6% 14.1% 3.7% 7.9% 5.9% 6.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 53 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female B. Quality of life Extremely Important 74.5% 62.7% 81.8% 59.2% 74.8% 67.2% 71.4% 69.2% Very Important 21.9% 30.9% 18.2% 35.2% 19.8% 27.3% 24.4% 25.9% Important 2.2% 4.5% 0.0% 5.6% 3.6% 2.3% 4.2% 3.2% Less Important 0.0% 1.8% 0.0% 0.0% 0.0% 1.6% 0.0% 0.8% Not Important 1.5% 0.0% 0.0% 0.0% 1.8% 1.6% 0.0% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 54 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female C. Small town feel Extremely Important 54.0% 51.9% 72.2% 40.8% 48.6% 51.6% 54.6% 53.1% Very Important 27.0% 31.1% 0.0% 43.7% 30.6% 29.8% 27.7% 28.8% Important 8.8% 6.6% 11.1% 5.6% 9.9% 8.9% 6.7% 7.8% Less Important 4.4% 7.5% 16.7% 7.0% 2.7% 4.0% 7.6% 5.8% Not Important 5.8% 2.8% 0.0% 2.8% 8.1% 5.6% 3.4% 4.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 55 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female D. Aesthetic appeal & high development standards Extremely Important 76.3% 61.3% 72.2% 69.0% 68.8% 71.0% 68.4% 69.7% Very Important 17.0% 18.9% 11.1% 28.2% 16.5% 16.9% 18.8% 17.8% Important 6.7% 7.5% 0.0% 0.0% 11.9% 4.0% 10.3% 7.1% Less Important 0.0% 7.5% 16.7% 2.8% 0.9% 4.8% 1.7% 3.3% Not Important 0.0% 4.7% 0.0% 0.0% 1.8% 3.2% 0.9% 2.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 56 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female E. Westlake Academy Extremely Important 62.8% 21.0% 22.2% 50.0% 44.4% 36.1% 54.2% 45.1% Very Important 19.0% 23.0% 16.7% 16.2% 22.2% 20.2% 21.2% 20.7% Important 5.1% 22.0% 27.8% 10.3% 12.0% 12.6% 11.9% 12.2% Less Important 4.4% 12.0% 16.7% 4.4% 9.3% 13.4% 1.7% 7.6% Not Important 8.8% 22.0% 16.7% 19.1% 12.0% 17.6% 11.0% 14.3% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 57 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female F. Access to other public schools (Keller, Northwest or Carroll ISD) Extremely Important 32.6% 18.8% 11.1% 19.4% 36.4% 34.2% 19.0% 26.7% Very Important 20.0% 13.9% 55.6% 16.4% 10.0% 15.0% 19.8% 17.4% Important 22.2% 25.7% 0.0% 11.9% 29.1% 19.2% 28.4% 23.7% Less Important 10.4% 8.9% 16.7% 10.4% 10.0% 10.8% 8.6% 9.7% Not Important 14.8% 32.7% 16.7% 41.8% 14.5% 20.8% 24.1% 22.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 58 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female G. Proximity to private schools Extremely Important 27.1% 11.8% 26.7% 20.0% 18.1% 17.9% 23.7% 20.8% Very Important 12.0% 17.2% 33.3% 13.8% 13.3% 12.5% 15.8% 14.2% Important 12.8% 24.7% 0.0% 16.9% 19.0% 21.4% 14.0% 17.7% Less Important 18.0% 7.5% 0.0% 16.9% 14.3% 10.7% 16.7% 13.7% Not Important 30.1% 38.7% 40.0% 32.3% 35.2% 37.5% 29.8% 33.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 59 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female H. Low crime rates/quality of public safety Extremely Important 77.4% 60.6% 83.3% 60.6% 72.1% 62.1% 78.6% 70.1% Very Important 10.9% 26.9% 16.7% 21.1% 18.0% 25.8% 9.4% 17.8% Important 4.4% 3.8% 0.0% 2.8% 7.2% 4.0% 4.3% 4.1% Less Important 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 1.7% 0.8% Not Important 5.8% 8.7% 0.0% 15.5% 2.7% 8.1% 6.0% 7.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 60 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female I. Employment opportunities in the Westlake area Extremely Important 14.8% 10.7% 11.1% 14.5% 9.1% 13.1% 12.9% 13.0% Very Important 8.1% 14.6% 33.3% 13.0% 7.3% 9.0% 12.9% 10.9% Important 12.6% 14.6% 11.1% 15.9% 12.7% 12.3% 14.7% 13.4% Less Important 33.3% 23.3% 16.7% 23.2% 37.3% 29.5% 28.4% 29.0% Not Important 31.1% 36.9% 27.8% 33.3% 33.6% 36.1% 31.0% 33.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 61 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female J. Access to DFW airport Extremely Important 40.1% 43.5% 50.0% 19.7% 51.4% 32.8% 51.3% 41.6% Very Important 30.7% 33.3% 50.0% 40.8% 23.4% 39.8% 23.1% 31.8% Important 16.1% 12.0% 0.0% 16.9% 15.3% 16.4% 12.0% 14.3% Less Important 7.3% 5.6% 0.0% 8.5% 6.3% 7.0% 6.0% 6.5% Not Important 5.8% 5.6% 0.0% 14.1% 3.6% 3.9% 7.7% 5.7% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 62 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female K. Access to major highways Extremely Important 44.5% 51.9% 66.7% 28.2% 55.9% 42.7% 53.0% 47.7% Very Important 32.1% 25.0% 27.8% 46.5% 22.5% 35.5% 22.2% 29.0% Important 17.5% 19.2% 0.0% 19.7% 18.0% 17.7% 18.8% 18.3% Less Important 5.1% 2.9% 0.0% 5.6% 2.7% 4.0% 4.3% 4.1% Not Important 0.7% 1.0% 5.6% 0.0% 0.9% 0.0% 1.7% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 63 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female L. Type of housing available Extremely Important 56.3% 38.1% 26.3% 43.7% 55.0% 52.8% 43.6% 48.3% Very Important 25.2% 28.6% 47.4% 22.5% 26.1% 25.2% 28.2% 26.7% Important 11.1% 18.1% 0.0% 25.4% 10.8% 14.6% 13.7% 14.2% Less Important 2.2% 9.5% 15.8% 5.6% 3.6% 4.1% 6.8% 5.4% Not Important 5.2% 5.7% 10.5% 2.8% 4.5% 3.3% 7.7% 5.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 64 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female M. Quality of your subdivision Extremely Important 80.7% 65.7% 55.6% 63.4% 82.7% 68.9% 80.4% 74.4% Very Important 11.1% 23.2% 11.1% 22.5% 13.6% 21.3% 10.7% 16.2% Important 8.1% 0.0% 0.0% 11.3% 0.9% 5.7% 3.6% 4.7% Less Important 0.0% 6.1% 16.7% 0.0% 2.7% 0.0% 5.4% 2.6% Not Important 0.0% 5.1% 16.7% 2.8% 0.0% 4.1% 0.0% 2.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 65 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female N. Westlake as a retirement destination Extremely Important 25.0% 29.7% 44.4% 26.2% 26.9% 21.0% 33.6% 27.1% Very Important 10.9% 17.8% 27.8% 10.8% 13.9% 19.3% 8.2% 14.0% Important 9.4% 17.8% 27.8% 6.2% 10.2% 10.1% 16.4% 13.1% Less Important 22.7% 18.8% 0.0% 36.9% 16.7% 23.5% 18.2% 21.0% Not Important 32.0% 15.8% 0.0% 20.0% 32.4% 26.1% 23.6% 24.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 66 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female O. Number of publicly accessible parks & trails Extremely Important 22.2% 26.9% 61.1% 11.3% 26.6% 22.1% 26.5% 24.3% Very Important 34.8% 22.1% 38.9% 31.0% 28.4% 31.1% 27.4% 29.3% Important 23.0% 22.1% 0.0% 33.8% 15.6% 22.1% 23.1% 22.6% Less Important 11.1% 15.4% 0.0% 12.7% 16.5% 15.6% 10.3% 13.0% Not Important 8.9% 13.5% 0.0% 11.3% 12.8% 9.0% 12.8% 10.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 67 Q4. Reasons for Moving to Westlake: Using a scale of 1 to 5, where 5 means "Extremely Important" and 1 means "Not Important," please circle how important the following issues were in your decision to move to the Town of Westlake. (Without "Don't Know") N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female P. Subdivision amenities (airpark, golf club, parks, etc.) Extremely Important 44.0% 46.6% 44.4% 39.7% 43.6% 42.5% 47.9% 45.1% Very Important 17.2% 25.2% 27.8% 27.9% 22.7% 28.3% 12.8% 20.7% Important 20.1% 8.7% 27.8% 7.4% 19.1% 11.7% 18.8% 15.2% Less Important 18.7% 9.7% 0.0% 17.6% 11.8% 13.3% 16.2% 14.8% Not Important 0.0% 9.7% 0.0% 7.4% 2.7% 4.2% 4.3% 4.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 68 Q5. The sum of the THREE reasons listed above are the most important reasons why you will stay in Westlake for the next 5 years? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. Sum of Top 3 Choices Sense of community 16.1% 7.2% 4.5% 15.3% 8.1% 11.7% 12.5% 12.1% Quality of life 42.3% 36.9% 36.4% 36.1% 51.4% 42.2% 37.5% 39.9% Small town feel 38.7% 24.3% 54.5% 27.8% 22.5% 30.5% 34.2% 32.3% Aesthetic appeal & high development standards 28.5% 32.4% 22.7% 29.2% 28.8% 35.2% 25.0% 30.2% Westlake Academy 52.6% 8.1% 0.0% 44.4% 28.8% 21.1% 45.0% 32.7% Access to other public schools (Keller, Northwest or Carroll ISD) 13.1% 1.8% 0.0% 5.6% 14.4% 8.6% 7.5% 8.1% Proximity to private schools 4.4% 0.0% 0.0% 2.8% 1.8% 1.6% 3.3% 2.4% Low crime rates/quality of public safety 33.6% 27.0% 31.8% 34.7% 35.1% 27.3% 34.2% 30.6% Employment opportunities in the Westlake area 0.0% 2.7% 0.0% 0.0% 2.7% 2.3% 0.0% 1.2% Access to DFW airport 13.9% 27.0% 31.8% 20.8% 18.0% 18.0% 21.7% 19.8% Access to major highways 5.1% 12.6% 27.3% 2.8% 6.3% 13.3% 3.3% 8.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 69 Q5. The sum of the THREE reasons listed above are the most important reasons why you will stay in Westlake for the next 5 years? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q5. Sum of Top 3 Choices (Cont.) Type of housing available 5.8% 9.0% 0.0% 8.3% 8.1% 9.4% 5.0% 7.3% Quality of your subdivision 24.8% 26.1% 13.6% 30.6% 31.5% 23.4% 27.5% 25.4% Westlake as a retirement destination 0.0% 8.1% 4.5% 6.9% 0.9% 3.1% 4.2% 3.6% Number of publicly accessible parks & trails 3.6% 7.2% 27.3% 0.0% 4.5% 3.9% 6.7% 5.2% Subdivision amenities (airpark, golf club, parks, etc.) 5.8% 26.1% 27.3% 13.9% 15.3% 21.1% 8.3% 14.9% None chosen 2.9% 11.7% 0.0% 6.9% 6.3% 7.8% 5.8% 6.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 70 Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space) N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female A. Would you support incentive programs to promote water conservation? Yes 71.5% 68.9% 83.3% 78.6% 62.2% 62.3% 78.8% 70.4% No 28.5% 31.1% 16.7% 21.4% 37.8% 37.7% 21.2% 29.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 71 Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space) N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female B. Would you support adopting a pricing strategy to promote conservation in Westlake, even if this means paying more for wate r? Yes 35.6% 27.4% 45.5% 30.6% 30.9% 32.0% 31.9% 32.0% No 64.4% 72.6% 54.5% 69.4% 69.1% 68.0% 68.1% 68.0% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 72 Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space) N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female C. Would you support the purchase of land to preserve our open space? Yes 83.7% 55.9% 72.7% 73.6% 67.9% 61.9% 80.8% 71.1% No 16.3% 44.1% 27.3% 26.4% 32.1% 38.1% 19.2% 28.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 73 Q6. Issue(s) of Interest - Water Conservation / Public Land (Open Space) N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female D. Would you support increasing property taxes by 08 to 10 cents per $100 of assessed valuation to purchase approximately 15 -30 acres of land for a park? Yes 55.4% 30.6% 45.5% 40.3% 45.6% 43.7% 44.6% 44.1% No 44.6% 69.4% 54.5% 59.7% 54.4% 56.3% 55.4% 55.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 74 Q7. Overall, how familiar are you with the following information: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female A. The Town's Comprehensive Plan Very Familiar 33.1% 25.2% 27.3% 30.6% 26.4% 39.8% 18.5% 29.6% Somewhat Familiar 39.7% 48.6% 18.2% 51.4% 45.5% 43.0% 44.5% 43.7% Not Familiar 27.2% 26.1% 54.5% 18.1% 28.2% 17.2% 37.0% 26.7% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 75 Q7. Overall, how familiar are you with the following information: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female B. The Town's Strategic Plan Very Familiar 26.5% 20.7% 13.6% 23.6% 20.0% 30.5% 16.8% 23.9% Somewhat Familiar 50.7% 49.5% 18.2% 58.3% 54.5% 49.2% 51.3% 50.2% Not Familiar 22.8% 29.7% 68.2% 18.1% 25.5% 20.3% 31.9% 25.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 76 Q7. Overall, how familiar are you with the following information: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female C. The Town's lighting standards Very Familiar 27.9% 28.2% 22.7% 22.2% 26.6% 33.9% 21.8% 28.0% Somewhat Familiar 43.4% 32.7% 31.8% 47.2% 37.6% 33.9% 43.7% 38.6% Not Familiar 28.7% 39.1% 45.5% 30.6% 35.8% 32.3% 34.5% 33.3% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 77 Q7. Overall, how familiar are you with the following information: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female D. The Town's open space requirements for development Very Familiar 24.3% 25.2% 18.2% 26.4% 20.9% 27.3% 21.8% 24.7% Somewhat Familiar 43.4% 36.0% 40.9% 41.7% 41.8% 44.5% 35.3% 40.1% Not Familiar 32.4% 38.7% 40.9% 31.9% 37.3% 28.1% 42.9% 35.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 78 Q7. Overall, how familiar are you with the following information: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female E. Zoning standards within the Town Very Familiar 29.4% 28.8% 22.7% 26.4% 30.0% 37.5% 20.2% 29.1% Somewhat Familiar 37.5% 38.7% 45.5% 33.3% 40.0% 39.1% 37.0% 38.1% Not Familiar 33.1% 32.4% 31.8% 40.3% 30.0% 23.4% 42.9% 32.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 79 Q7. Overall, how familiar are you with the following information: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female F. Allowed uses for existing planned development districts within the Town Very Familiar 22.1% 23.4% 22.7% 26.4% 16.4% 25.0% 20.2% 22.7% Somewhat Familiar 42.6% 41.4% 22.7% 36.1% 50.9% 49.2% 34.5% 42.1% Not Familiar 35.3% 35.1% 54.5% 37.5% 32.7% 25.8% 45.4% 35.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 80 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female A. Decoration Day This Year 4.4% 3.7% 13.6% 1.4% 0.9% 4.8% 3.3% 4.1% Last Year 8.8% 15.0% 0.0% 25.0% 6.5% 15.3% 7.5% 11.5% 2 Years Ago or More 16.8% 10.3% 36.4% 20.8% 5.6% 21.0% 6.7% 13.9% Never, But I Am Aware of Event 56.2% 50.5% 18.2% 40.3% 68.2% 37.9% 70.0% 53.7% Never, I Am Not Aware of Event 13.9% 20.6% 31.8% 12.5% 18.7% 21.0% 12.5% 16.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 81 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female B. Any of the Master Works concert series Events This Year 6.0% 5.6% 13.6% 4.4% 2.8% 9.2% 2.5% 5.8% Last Year 11.3% 5.6% 0.0% 11.8% 5.6% 6.7% 10.8% 8.8% 2 Years Ago or More 9.0% 17.8% 31.8% 5.9% 12.1% 12.5% 13.3% 12.9% Never, But I Am Aware of Event 56.4% 43.9% 18.2% 60.3% 54.2% 39.2% 62.5% 50.8% Never, I Am Not Aware of Event 17.3% 27.1% 36.4% 17.6% 25.2% 32.5% 10.8% 21.7% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 82 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female C. Arbor Day This Year 4.4% 0.9% 0.0% 2.8% 1.9% 3.2% 2.5% 2.9% Last Year 21.9% 12.1% 22.7% 25.0% 14.0% 20.2% 15.0% 17.6% 2 Years Ago or More 18.2% 25.2% 22.7% 34.7% 15.9% 26.6% 15.8% 21.3% Never, But I Am Aware of Event 40.1% 43.9% 18.2% 29.2% 51.4% 33.9% 50.0% 41.8% Never, I Am Not Aware of Event 15.3% 17.8% 36.4% 8.3% 16.8% 16.1% 16.7% 16.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 83 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female D. Community Tree Lighting This Year 10.9% 3.7% 13.6% 12.5% 3.7% 6.5% 9.2% 7.8% Last Year 24.1% 7.5% 0.0% 9.7% 21.5% 8.9% 25.0% 16.8% 2 Years Ago or More 10.2% 29.0% 63.6% 27.8% 7.5% 25.8% 10.8% 18.4% Never, But I Am Aware of Event 40.9% 47.7% 18.2% 41.7% 51.4% 41.9% 45.8% 43.9% Never, I Am Not Aware of Event 13.9% 12.1% 4.5% 8.3% 15.9% 16.9% 9.2% 13.1% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 84 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female E. Westlake Historical Preservation Society's Classic Car Show This Year 6.6% 15.9% 27.3% 13.9% 4.7% 8.9% 12.5% 10.7% Last Year 17.5% 11.2% 18.2% 8.3% 17.8% 14.5% 15.0% 14.8% 2 Years Ago or More 5.8% 10.3% 0.0% 19.4% 2.8% 12.1% 3.3% 7.8% Never, But I Am Aware of Event 48.9% 43.0% 31.8% 43.1% 47.7% 34.7% 58.3% 46.3% Never, I Am Not Aware of Event 21.2% 19.6% 22.7% 15.3% 27.1% 29.8% 10.8% 20.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 85 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female F. Other Westlake Historical Preservation Society events This Year 7.3% 11.4% 13.6% 14.3% 0.9% 12.9% 5.1% 9.1% Last Year 2.2% 1.0% 0.0% 2.9% 1.9% 1.6% 1.7% 1.7% 2 Years Ago or More 13.9% 13.3% 22.7% 18.6% 3.7% 16.9% 10.2% 13.6% Never, But I Am Aware of Event 42.3% 41.0% 27.3% 41.4% 48.6% 35.5% 48.3% 41.7% Never, I Am Not Aware of Event 34.3% 33.3% 36.4% 22.9% 44.9% 33.1% 34.7% 33.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 86 Q8. When did you most recently attend the following events? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female G. Westlake Public Arts Society events This Year 12.4% 3.7% 13.6% 11.1% 6.5% 8.1% 9.2% 8.6% Last Year 4.4% 2.8% 0.0% 2.8% 2.8% 4.0% 3.3% 3.7% 2 Years Ago or More 4.4% 15.9% 22.7% 2.8% 7.5% 9.7% 9.2% 9.4% Never, But I Am Aware of Event 48.2% 47.7% 27.3% 62.5% 45.8% 50.0% 45.8% 48.0% Never, I Am Not Aware of Event 30.7% 29.9% 36.4% 20.8% 37.4% 28.2% 32.5% 30.3% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 87 Q9. Have you attended a public meeting in your neighborhood? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q9. Have you attended a public meeting in your neighborhood? Yes-This year 53.3% 43.2% 50.0% 40.3% 58.6% 53.1% 44.2% 48.8% Yes-Last year 24.1% 20.7% 0.0% 34.7% 18.0% 23.4% 21.7% 22.6% No - but I Am Aware of the Meetings 17.5% 23.4% 18.2% 19.4% 20.7% 14.1% 26.7% 20.2% No - I Am Not Aware of Meetings 5.1% 9.0% 13.6% 5.6% 2.7% 6.3% 7.5% 6.9% Don't Know 0.0% 3.6% 18.2% 0.0% 0.0% 3.1% 0.0% 1.6% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 88 Q9a. If Yes: N=177 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q9a. Was the meeting informative? Yes 97.2% 91.5% 72.7% 94.4% 100.0% 95.9% 93.7% 94.9% No 0.0% 1.4% 0.0% 1.9% 0.0% 1.0% 0.0% 0.6% Don't know 2.8% 7.0% 27.3% 3.7% 0.0% 3.1% 6.3% 4.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 89 Q9b. If Yes: N=177 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q9b. Did you have the opportunity to discuss your ideas/concerns? Yes 84.0% 87.3% 81.8% 94.4% 82.4% 89.8% 79.7% 85.3% No 15.1% 7.0% 18.2% 0.0% 15.3% 7.1% 17.7% 11.9% Don't know 0.9% 5.6% 0.0% 5.6% 2.4% 3.1% 2.5% 2.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 90 Q9c. If No: N=67 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q9c. Will you attend a neighborhood meeting in the future? Yes 74.2% 58.3% 100.0% 88.9% 57.7% 61.5% 68.3% 65.7% No 19.4% 27.8% 0.0% 0.0% 30.8% 19.2% 26.8% 23.9% Don't know 6.5% 13.9% 0.0% 11.1% 11.5% 19.2% 4.9% 10.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 91 Q9d. If No: N=67 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q9d. Do you think these types of meeting are useful? Yes 77.4% 77.8% 100.0% 88.9% 76.9% 73.1% 80.5% 77.6% No 12.9% 16.7% 0.0% 0.0% 19.2% 19.2% 12.2% 14.9% Don't know 9.7% 5.6% 0.0% 11.1% 3.8% 7.7% 7.3% 7.5% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 92 Q10. In your opinion, how often should neighborhood meetings be held? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q10. How often should neighborhood meetings be held? Annually 35.8% 55.9% 45.5% 50.0% 43.2% 42.2% 47.5% 44.8% Twice a year 48.2% 25.2% 9.1% 45.8% 43.2% 39.8% 35.8% 37.9% Every other year 5.8% 5.4% 0.0% 4.2% 5.4% 5.5% 5.8% 5.6% Don't know 10.2% 13.5% 45.5% 0.0% 8.1% 12.5% 10.8% 11.7% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 93 Q11. Do any children in grades K-12 live in your home? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q11. Do any children in grades K-12 that live in your home? Yes 82.5% 11.7% 22.7% 40.3% 61.3% 46.1% 55.8% 50.8% No 17.5% 88.3% 77.3% 59.7% 38.7% 53.9% 44.2% 49.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 94 Q11a. IF YES to #11: Do any of these children currently attend Westlake Academy? N=126 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q11a. Do any of these children currently attend Westlake Academy? Yes 65.5% 53.8% 0.0% 93.1% 55.9% 54.2% 73.1% 64.3% No 34.5% 46.2% 100.0% 6.9% 44.1% 45.8% 26.9% 35.7% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 95 Q11d. If your children previously attended Westlake Academy, are you considering re-enrolling them in the future? N=45 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q11d. Are you considering re-enrolling them in the future? Yes 12.5% 0.0% 0.0% 100.0% 8.7% 18.2% 0.0% 11.4% No 87.5% 66.7% 100.0% 0.0% 87.0% 77.3% 100.0% 85.7% Don't Know 0.0% 33.3% 0.0% 0.0% 4.3% 4.5% 0.0% 2.9% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 96 Q12. What is your age? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q12. What is your age? 18 - 34 years 8.8% 0.0% 0.0% 5.6% 4.5% 0.0% 10.0% 4.8% 35 - 54 years 91.2% 0.0% 18.2% 47.2% 60.4% 47.7% 53.3% 50.4% 55 - 74 years 0.0% 86.5% 68.2% 38.9% 29.7% 43.0% 34.2% 38.7% 75+ years 0.0% 13.5% 13.6% 8.3% 5.4% 9.4% 2.5% 6.0% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 97 Q13. How many years have you lived in Westlake? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q13. How many years have you lived in Westlake? 5 or fewer years 67.4% 23.4% 9.1% 33.8% 62.7% 42.9% 52.5% 47.6% 6-10 years 25.9% 31.5% 13.6% 36.6% 30.0% 26.2% 30.8% 28.5% 11-15 years 3.7% 18.9% 0.0% 15.5% 7.3% 12.7% 8.3% 10.6% 16-20 years 0.0% 3.6% 0.0% 5.6% 0.0% 3.2% 0.0% 1.6% Over 20 years 3.0% 22.5% 77.3% 8.5% 0.0% 15.1% 8.3% 11.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 98 Q14. In which subdivision do you live? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q14. In which subdivision do you live? Stagecoach Hills 5.8% 16.2% 40.9% 20.8% 0.0% 14.1% 6.7% 10.5% Vaquero 37.2% 48.6% 13.6% 33.3% 55.0% 32.0% 53.3% 42.3% Wyck Hill 1.5% 3.6% 0.0% 5.6% 1.8% 3.1% 1.7% 2.4% Glenwyck Farms 32.1% 11.7% 0.0% 18.1% 35.1% 27.3% 18.3% 23.0% Mahotea Boone 4.4% 2.7% 9.1% 5.6% 0.0% 3.1% 4.2% 3.6% Other 16.8% 13.5% 36.4% 13.9% 8.1% 14.8% 15.8% 15.3% Not provided 2.2% 3.6% 0.0% 2.8% 0.0% 5.5% 0.0% 2.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 99 Q15. Which of the following BEST describes your total annual household income? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q15. BEST describes your total annual household income? Under $50,000 1.5% 6.3% 40.9% 0.0% 0.0% 2.3% 5.1% 3.7% $50,000 - $149,000 1.5% 9.9% 59.1% 0.0% 0.0% 7.0% 3.4% 5.3% 150,000 - $500,000 28.1% 30.6% 0.0% 100.0% 0.0% 35.2% 22.9% 29.3% Over $500,000 53.3% 35.1% 0.0% 0.0% 100.0% 43.0% 47.5% 45.1% Not provided 15.6% 18.0% 0.0% 0.0% 0.0% 12.5% 21.2% 16.7% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 100 Q16. Gender: N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q16. Gender: Male 44.5% 60.4% 54.5% 62.5% 49.5% 100.0% 0.0% 51.6% Female 55.5% 39.6% 45.5% 37.5% 50.5% 0.0% 100.0% 48.4% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 101 Q17. Overall, how safe do you feel in the Town of Westlake? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q17. How safe do you feel in the Town of Westlake? Very Safe 59.1% 64.9% 72.7% 68.1% 59.5% 58.6% 65.0% 61.7% Safe 35.0% 31.5% 18.2% 27.8% 34.2% 35.9% 30.8% 33.5% Unsafe 4.4% 3.6% 9.1% 4.2% 4.5% 5.5% 2.5% 4.0% Very Unsafe 1.5% 0.0% 0.0% 0.0% 1.8% 0.0% 1.7% 0.8% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 102 Q18. Overall, how would you rate the Town of Westlake as a place to live? N=248 Age of Respondent Total Annual Household Income Q16. Gender: Total Ages 18- 54 Ages 55+ Under $150,000 $150,000- $500,000 Over $500, 000 Male Female Q18. How would you rate the Town of Westlake as a place to live? Excellent 73.0% 72.1% 72.7% 75.0% 73.0% 72.7% 72.5% 72.6% Good 19.0% 21.6% 18.2% 16.7% 21.6% 17.2% 23.3% 20.2% Average 0.0% 2.7% 0.0% 2.8% 0.9% 2.3% 0.0% 1.2% Poor 5.8% 3.6% 9.1% 5.6% 4.5% 7.8% 1.7% 4.8% Don't know 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 2.5% 1.2% Town of Westlake 2015 Resident Survey: Appendix B - Crosstabs by Age, Annual Household Income & Gender ETC Institute (2015)B - 103