HomeMy WebLinkAbout2011 DF Survey Cover letter Town of Westlake
May 2011
Dear Westlake Resident,
This marks the third installment of our annual DirectionFinder resident survey. We are extremely
grateful for your continued participation and support of this effort. Resident responses have grown from
253 households in 2009 to 261 in 2010, a truly phenomenal achievement! If you have not participated in
this survey before,we would especially like to hear from you;we ask that you take a few moments so we
can have your important feedback.
You may notice some changes in the types of questions being asked in this year's survey. This is because
we have used your previous survey responses to further hone this year's survey instrument to identify key
areas of concern for our residents. For example, a number of the major street capital projects will be
underway over the next several months. This is a result of your survey responses about street
infrastructure priorities. Additionally,this survey assists your Town government in understanding and
gaining a sense of the "pulse"of our community regarding your concerns and interests about the Town. It
is our desire to maintain and promote a community that not only meets,but exceeds,your expectations for
service excellence and a great quality of life. Your input via this survey will help us in that effort. Also,
anytime you have questions or concerns about your Town government,please send us an email, call,or
come by the Town offices; we are here to serve you.
Please help us by taking a few minutes to complete the enclosed survey. A survey has been mailed to
every adult resident in the Town. Please have each adult in your household complete the surveys received
and return to the address listed below. We would especially like to hear from those of you who have not
responded in the past. Results will be used as a working tool to assist us in making critical decisions
concerning the allocation of Town resources,measure the effectiveness of Town services, and help set the
future direction for our community.
Please return your survey in the enclosed return-reply envelope to:
ETC INSTITUTE
725 W.Frontier Circle
Olathe,KS 66061
Any questions may be directed to Ginger Awtry in the Town Manager's Office at (817) 490-5719 or via
e-mail at gawtfy@wcstiake-tx.org.
Thank you for helping to make Westlake a premier community!
Thomas E. Brymer
Town Manager/Superintendent Westlake Academy
3 Village Circle, Suite#202 . 'Westlake,Texas 76262
Metro: 817-430-0941 + Fax. 817-430-1812 • www.westlake-tx.org